First room was freezing cold and filthy. Also not at all like the pictures on the website, very dated. Radiators had been turned off. I took photo's of all of the dust, cobwebs, dead insects and the filthy carpet. Hairs on the sheets. Turning on the radiators triggered the fire alarm! Several fire alarms later ( and having to stand outside in the cold) they decided to move me to another room. Much better decor, but sadly still the poor housekeeping standards. More photo's taken of dead insects, dust and....when I unrolled the saftey bath mat, brown water poured out and it stank and was stained. The lack of basic cleanliness put me off going to the spa, so I have no idea how good or bad that is. The bed was very comfortable, though. One of the reception team was nice - other people on that team need to up their game as their attitude was borderline rude. Also had to cope with drunken guests shouting until 3.a.m. in the morning! I was exhausted, which ruined my weekend as I had booked tickets to a local event the following day. You'd have to pay me to go back there. Certainly NOT a relaxing country house/spa hotel. Nowhere near 4* standard of housekeeping ( or decor in the 1st room) Ironically, there must be a septic tank or similar somewhere close to the entrance - so you are welcomed by the smell of its contents as you turn towards the hotel. Despite the beautiful tree lined entrance, it stinks! Sums the place up in my opinion!