Where to start? Once we checked into the hotel, we went to our room. Only one elevator was working. The employee said it was because of a lightning strike, but from reading other reviews this seems to be a problem. We go to our room, and the carpet in the hallway was filthy. Looked like it had not been cleaned in months or maybe years. We could not get into our room. On the third trip up an employee came with a master key. We finally get into our room. We leave to go to eat. We come back and the tv is not working. When we reported it we were told that it was being worked on just to find out three hours later this was a lie. We were without a tv all night. Breakfast the next morning, the hot food was not very warm. Oh and the tv in the breakfast area was working, it was miraculously on its own router from the other tv’s. Did not offer any kind of reduction in price, and unless you are ok with parking your car in a parking garage down the street or on the roadway, you have to pay a 30.00 per day valet. I am not walking downtown Montgomery at night, much less leaving my car on the street. Moral of the story, Embassy Suites, Staybridge, and the Marriott are right down the street. This hotel is NOT Hilton quality.
