When we arrived at the hotel, the exterior, facilities, and room interior were different from the pictures. The pool is tiny, and not sure if the water pump is running because the water does not look clear
Our room has a moldy smell, but we think it's OK since it's gone after the AC runs. The furniture is kinda rundown, like the sofa and the chairs are sunken in like old grandma furniture. Our dishwasher is not working, and after a few attempts, I was asked to troubleshoot by myself, with no in-house engineer. We ended up in another room the next day, which is weird, as it looks newer than our previous room. But again the bathroom shower doesn't work properly. The faucet and the head shower run at the same time, no matter whether I pull or push the knob on the faucet.
Also, we found dirt, crumbs, or hair a couple of times after the room was cleaned when we got back.
We cut short our stay and moved to a different hotel since we are traveling with a baby.