Room was spotless the guy on reception was helpful
scott
scott,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Perfect location in rye. Our room looked over the car park.
Convenient car parking facilities. Breakfast was gorgeous - I selected from the menu a full English which was fabulously cooked. Kind male staff member very professional.
We were refused early check in and told to sit for a minute - I believe the cleaner informed the receptionist who appeared new not to check us in until 15pm and then we were told the room was not ready - the new receptionist then proceeded to check in another couple 5 minutes behind us when she was on her own.
Cleaning in the bathroom and general bedroom was lacking - shower did not drain - cleaner in the reception area acts like the owner of the property. Did not feel like she cared - stated another room on the same level had the same issue - I felt like getting a long thin brush and doing it myself but why should I. She stated she will inform the facilities department. I could not wash my hair or the bathroom would overflow.
During the breakfast there was an issue with people who had not checked in the day before on the system and the cleaner was dissing the new receptionist colleague stated she had all day to do it. She seemed very annoyed with it. Hierarchy and staff roll over likely an issue in this place.
It did the job for the one night.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Room was very clean, quiet, and very comfortable. Well appointed too. Staff very helpful. Handy to have a car park on-site. Recommended.
Jamie
Jamie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Emir
Emir,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
We stayed here for one night for our 15th wedding anniversary. We were given the deluxe suite at the top. It had the most incredible views.
Very spacious, the most comfortable bed.
Staff very welcoming and helpful. Fabulous cooked breakfast in the morning.
Quirky little find . Loved it .
Adrian
Adrian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
yes
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 21 日
Room was small but relatively clean. Common parts need refurbishing. Front desk checking staff very helpful.
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 17 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 15 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Antonino
Antonino,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
The room was clean, the facilities good, the location great.
Peter
Peter,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Great welcome from Alex, lovely room too, thank you.
jonathan
jonathan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 29 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Room 4 Burgundy was excellent. Large room with a balcony. Big king size bed. Loads of space and super clean bathroom. Lovely staff, bar and full English breakfast plus an adjacent car park. Great experience all round.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Gemma
Gemma,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Anne
Anne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Emma
Emma,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
Hotel seems to very much rely on location. Rooms very basic. Having to go into reception to then be directed to the car park round the block is an awful process. No water available at the bar (unless you want sparkling), having to book a time for breakfast annoyed me, I just want to wake up with no alarms etc, we then missed it. Rooms are insanely warm. No fridge in room also is annoying. Shower had mould everywhere. Not one single person asked about our stay during or after. Just a bang avergage experience all round.
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Wrong first impressions
We were apprehensive on registration and climbing some rather steep stairs to the 3rd level, over worn carpets, beside cracked walls to arrive at a wonderful, spotless and comfortable room with a perfect bathroom, huge balcony with views over the marshes.
Excellent breakfst to order - the only disappointment was "kippers" was just one - but then I am greddy!
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 4 日
Very disastisfied about the room and its minimal comfortable and dirty bathroom. Impossible to make the room dark too - clearly not a room to sleep in?
Despite being given a late check out on the evening, the manager comes banging at the door in the morning and when told a late check out had been approved, instead of apologising, states “who authorised this?”
A poor experience on every level.
Julien
Julien,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Room was very nice clean & comfortable. The hall ways needs updating … breakfast was ok but a small veggie breakfast compared to the meat eaters!!!!
Jodie
Jodie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Good location; excellent breakfast; comfortable room; good value compared with alternatives.
Very small shower cubicle.