皇家喷溅里维埃拉坎昆，一家标志集合全包度假村

Q: 皇家喷溅里维埃拉坎昆，一家标志集合全包度假村有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。

Q: 皇家喷溅里维埃拉坎昆，一家标志集合全包度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 皇家喷溅里维埃拉坎昆，一家标志集合全包度假村是否有停车场？

是的。停车位数量有限。

Q: 皇家喷溅里维埃拉坎昆，一家标志集合全包度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

莫雷洛斯港海滨住宿，设有 12 间餐厅和免费水上乐园

选择日期以查看价格

去哪里？

日期

2026年5月

2026年6月

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | 高档床上用品、羽绒被、迷你吧（备有免费物品）、客房内保险箱

入住皇家喷溅里维埃拉坎昆，一家标志集合全包度假村，您可以到海滩上享受海滩遮阳伞、瑜伽和排球等设施服务，度过一段欢乐时光，而且步行 10 分钟就能到达女人岛西岸，坎昆角和尼祖克国家公园。6 个室外游泳池和免费水上乐园有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受深层组织按摩、体膜护理和面部护理。酒店有 12 间餐厅，其中的Gourmet Marche供应早餐、午餐和晚餐。这家豪华住宿的其他特色包括 2 间海滩酒吧、漂流河和免费儿童俱乐部。旅客对住宿的游泳池和员工赞不绝口。

VIP Access

非常棒

我们为什么喜欢这个住宿

海滩天堂等待着你

这家全包酒店设有白色沙滩，提供免费躺椅、遮阳伞和毛巾。进行沙滩瑜伽、打排球或在四个海滩酒吧喝酒。

戏水乐园

这家豪华酒店拥有 6 个室外游泳池、一个免费水上乐园和一条漂流河。热水浴缸、水滑梯和 3 个泳池酒吧让您尽享水上梦想。

水疗中心的宁静

全方位服务的水疗中心在情侣护理室提供芳香疗法和按摩服务。桑拿浴室、热水浴缸和沙滩瑜伽使这个海滨圣地更加完美。

客房选择

查看这些日期的空房情况

今晚

5月 2 - 5月 3

明天

5月 3 - 5月 4

Luxury Junior Suite Ocean Front Terrace Jacuzzi

不错

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

非常棒

海景
102 平方米
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张大床和 2 张双人沙发床

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

绝佳

海景
92 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床

Luxury Junior Suite Swim Out

不错

51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

海景
102 平方米
可容纳 8 人（按实际入住人数收费）
1 张特大床, 2 张双人沙发床和 2 张大床

Two Bedroom Luxury Junior Suite

不错

101 平方米
可容纳 8 人（按实际入住人数收费）
2 张大床, 2 张双人沙发床和 1 张特大床

Luxury Junior Suite Ocean View

非常棒

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Luxury Junior Suite Swim Out Diamond Club

非常棒

51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

绝佳

海景
484 平方米
1 间卧室
可容纳 8 人（按实际入住人数收费）
1 张双人沙发床, 2 张大床和 1 张特大床

Luxury Junior Suite Ocean Front

不错

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Luxury Junior Suite Ocean View Diamond Club

不错

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Junior Suite Ocean Front Diamond Club

不错

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Luxury Junior Suite Ocean Front Swim Out Diamond Club

非常棒

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张双人沙发床或 2 张大床和 1 张双人沙发床

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

海景
319 平方米
1 间卧室
可容纳 10 人（按实际入住人数收费）
1 张特大床, 2 张双人沙发床和 2 张大床

Luxury Junior Suite

非常棒

51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

不错

海景
51 平方米
可容纳 4 人（按实际入住人数收费）
1 张特大床和 1 张单人沙发床或 2 张大床和 1 张单人沙发床

街区简介

Carretera Federal 307, Puerto Morelos, QROO, 77712

附近有什么？

莫雷洛斯港礁国家公园 - 步行 2 分钟 - 0.2 公里
月宫高尔夫俱乐部 - 车程 16 分钟 - 12.0 公里
波多黎各莫雷洛斯沙滩 - 车程 21 分钟 - 18.5 公里
Ojo de Agua Beach (奥霍-德阿瓜海滩) - 车程 26 分钟 - 22.1 公里
Puerto Morelos Town Square (莫雷洛斯港市镇广场) - 车程 27 分钟 - 22.4 公里

周边介绍

科苏梅尔岛国际机场 (CZM) - 48.7 公里/30.2 英里
坎昆国际机场 (CUN) - 20 分钟车程；16.8 公里/10.4 英里
图卢姆国际机场 (TQO) - 136 分钟车程；155.5 公里/96.6 英里

餐厅

‪the cave - ‬步行 6 分钟
Agave Mexican Cuisine
‪Diamond Club Lounge - ‬步行 1 分钟
‪Grazie Italian Restaurant - ‬步行 16 分钟
‪Martini MIX - ‬步行 17 分钟

住宿简介

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村

全包

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括自助餐、照单点餐、小吃和精选饮料

24 小时提供客房送餐服务

客房内迷你吧（提供各种酒水）

一个或多个用餐地点对饮料的数量或类型有所限制

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

冲浪/趴板冲浪

陆上活动

健身设施

网球

排球

娱乐活动

店内娱乐和活动

店内现场表演

主题派对

住宿一览

酒店规模

- 1005 间全包式住宿客房
- 楼高 9 层

到达/离开

- 开始办理入住：15:00；停止办理入住：00:00
- 提供无接触办理入住服务
- 办理入住年龄不小于：18
- 退房时间为 12:00
- 提供无接触办理退房服务

特别入住说明

- 前台工作人员将在住客到店时接待
- 该住宿不可在工作时间以外办理入住手续
- 住宿提供的信息可以使用自动翻译工具进行翻译

入住要求

- 需要信用卡、借记卡或现金押金，以支付杂费
- 可能需要政府颁发的带有照片的证件
- 办理入住的客人须年满 18 岁

儿童

- 一名 1 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
- 免费儿童俱乐部

宠物

- 恕不允许携带宠物或服务类动物

网络

- 公共区域提供免费无线上网接入

停车场

- 住宿内停车位有限

其他信息

- 指定吸烟区（付费）

住宿服务设施

餐饮

免费全套早餐，时间为每日 07:00–11:00
12 间餐厅
8 间酒吧/酒廊
2 间海滩酒吧
3 间池畔酒吧
3 间泳池酒吧
咖啡馆
公共区咖啡/茶
私人用餐
24 小时客房送餐服务
小吃吧/熟食店

带儿童同行

儿童免费入住（详见政策）
免费儿童俱乐部
免费水上乐园
儿童游泳池
漂流河
游乐场
戏水区

游玩项目

海滩
网球
沙滩瑜珈
有氧健身课堂
沙滩排球
购物
台球桌
乒乓球
附近可钓鱼

远程办公

8 间会议室
会议中心

服务

24 小时前台服务
礼宾服务
旅游/票务服务
干洗/洗衣服务
美发沙龙
行李储存室
婚庆服务
会说多种语言的服务员
行李员/门卫
沙滩椅
沙滩毛巾
海滩遮阳伞
泳池躺椅
池畔遮阳伞
浪漫套餐

服务设施

ATM/银行服务
前台保管箱
花园
露台
健身中心
6 个室外游泳池
免费水上乐园
游乐厅/游戏室
全套 SPA 服务
漂流河
热水浴缸
桑拿房
蒸汽浴室
水滑梯
戏水区
接待大厅
布杂艺术风格

无障碍设施

电梯
轮椅无障碍通道
轮椅无障碍服务台
轮椅无障碍入住登记处

客房服务设施

娱乐消遣

等离子电视
收费有线频道

居家般舒适

恒温控制空调
吊扇
免费迷你吧物品
咖啡机/沏茶壶
浴袍和拖鞋
熨斗/熨衣板

安心入睡

枕头选单
羽绒被
遮光窗帘
夜床服务
高档床上用品
免费婴儿床
免费折叠床/加床

珍奢享受

阳台

清洁梳洗

私人浴室
免费洗浴用品
吹风机
毛巾

办公通讯

书桌
免费市内电话

餐饮

免费瓶装水

其他

每日客房清洁服务
客房内设有可存放笔记本电脑的保险箱

特色

SPA

酒店内 Spa 有情侣护理室。服务包括深层组织按摩、热石按摩、瑞典式按摩和面部护理。该 SPA 提供桑拿、热水浴缸和湿蒸房。提供各种护理疗法，包括芳香疗法、水疗法和脚底按摩。SPA 设施每天开放。

用餐

Gourmet Marche - 此自助餐厅供应早餐、午餐和晚餐。

Agave - 此餐厅主营墨西哥菜，仅供应晚餐。每天营业

Hunter Steak House - 此餐厅仅提供晚餐。每天营业

Grazie Italian Trattoria - 此餐厅擅长于意大利菜，供应午餐和晚餐。每天营业

Ma Maison - 此餐厅擅长于法国菜，仅供应晚餐。每天营业

奖项与背景

生态认证住宿

此住宿参与了Travelife 认证，该计划可衡量住宿对以下一个或多个方面的影响：环境、社区、文化遗产及当地经济。

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：

环境卫生服务费：每晚 USD 4.06

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。

店内配备灭火器，客人可安心入住。

该住宿接待方接受以信用卡和现金付款。

可使用信用卡：Visa、万事达、美国运通

别称

Royalton Splash Riviera Cancun

Royalton Splash Riviera Cancun All Inclusive Resort

常见问题

可以免费取消我在皇家喷溅里维埃拉坎昆，一家标志集合全包度假村的预订并获得全额退款吗？

是的，皇家喷溅里维埃拉坎昆，一家标志集合全包度假村在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村是否有停车场？

是的。停车位数量有限。

何时可在皇家喷溅里维埃拉坎昆，一家标志集合全包度假村办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。提供无接触办理入住和无接触办理退房服务。

在皇家喷溅里维埃拉坎昆，一家标志集合全包度假村及其附近有什么游览观光项目？

现场活动包括排球和瑜伽，您可以畅享其中，还可以在网球场打一场球。现场娱乐活动包括健身课程、排球和瑜伽。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 6 个室外游泳池中任选一个畅游。皇家喷溅里维埃拉坎昆，一家标志集合全包度假村也拥有3 间泳池酒吧、3 间池畔酒吧和桑拿房，以及蒸汽浴室、游乐厅/游戏室和花园。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村店内或附近是否有餐厅？

是的，有 12 家店内餐厅，提供墨西哥菜。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村配备任何户外私人空间吗?

是的，每间房间都有阳台。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村周边区域环境如何？

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村位于在水滨，仅需 7 分钟步行可至女人岛西岸，坎昆角和尼祖克国家公园，7 分钟步行可至莫雷洛斯港礁国家公园。旅客们认为该住宿所在地点不错。

关于皇家喷溅里维埃拉坎昆，一家标志集合全包度假村的点评

8.0

很好

8.6

清洁度

8.4

服务设施

8.4

员工和服务

8.6

住宿条件和设施

10/10 绝佳

2023 年 12 月 21 日

kunlun，5 晚行程

Expedia真实住客点评

6/10 好

2026 年 4 月 22 日

The whole place is clean and beautiful, most of the staff is helpful and very friendly. The people trying to constantly sell you the package upgrade are VERY friendly. The food is Mid at best, if you want a good pastry forget about it. The pool is beautiful, and the water park looks fun but it all closes at 5pm so it's hard to enjoy if you are doing any excursions or tourism. But if you have any issues, booking schedules, dinner reservations or anything else, good luck. Noone knows what's going on, we were bounced around for hours going in circles being told to do one thing tomorrow to fix it, just to me told tomorrow... No that can't be done! However, they have no issues trying to sell you on the idea of spending 10's of thousands of dollars. On their "world class" resort. That in reality is not better than any cruise ship I've been on.

Raymond，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2026 年 3 月 30 日

Muy buen lugar para vacaciones familiares

Juan Jose，4 晚行程

Hotels.com真实住客点评

8/10 很好

2026 年 3 月 26 日

Scott，7 晚行程

Hotels.com真实住客点评

2/10 很差

2026 年 2 月 25 日

Nikit，1 晚行程

Hotels.com真实住客点评

8/10 很好

2026 年 2 月 14 日

The room was nice and clean. Staff was very pleasant and friendly! Pools were clean.

Angela，6 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2026 年 2 月 13 日

Marius，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 2 月 11 日

JUNGSEOK，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 2 月 5 日

Amazing stay! Wonderful and helpful service from start to finish. Staff made us feel very welcome and special and well looked after :-) We loved it!

Emma，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2026 年 1 月 31 日

Good

Michael Roy，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2026 年 1 月 31 日

The room was great. The kids loved the infinity pools, sand volleyball, water park and the lazy river! Food was great with plenty of options at the buffet for the kids.

Ashley Lyn Johnson，5 晚行程

Expedia真实住客点评

8/10 很好

2026 年 1 月 31 日

This hotel is very well-maintained, clean and everything is in working order. The staff are friendly and gracious, the amenities are great for kids. Lots of food & drink options between the 24hr cafe, a sports bar, food carts, pool side snack bar, buffet, restaurants, ice cream parlor, and bars. Unfortunately, the food at the buffet was pretty cold at times. Some foods were clearly overcooked or maybe even cooked twice. Lounge chairs were hard to come by because there's no reinforcement of the no-reservation policy. This caused us a lot of anxiety and likely ruined more than one family's vacation. Guests rarely police their own entitlement in these situations. We wanted to rent a bali bed, but were met with so many barriers we gave up--staff were more interested in pushing their Prime exclusive membership on us. On top of that, we were inundated with suspicious emails and WhatsApp messages from companies trying to sell us real estate, services and excursions, in some cases using scare tactics to keep our hotel reservation. I have suspicions about the resort's data privacy rules and who they are selling our info to. They had a lovely Mexican-themed evening that had a little marketplace, music, food, and shows. Unfortunately, the luchador fight was cancelled. All this said, an all-inclusive in Mexico is still an amazing experience. It's a great resort for kids, but I'm not sure we'll be back.

John Michael，5 晚家庭旅行

Expedia真实住客点评

2/10 很差

2026 年 1 月 31 日

I am very disappointed with my recent stay at Royalton splash all inclusive resort. I booked through Expedia and was directed to a separate check-in located at the far end of the resort. The agent provided almost no information about the resort, amenities, or benefits. I was told to use the app, given a small brochure, and not even shown where my room was located. While the food overall was good however I suffered a severe food poisoning after dining at the Japanese restaurant. It ruined an entire day of my vacation and I was concerned that I might need medical attention. Another major issue was the lack of available sunbeds at both the pool and the beach throughout my stay. The free sunbeds included in an all-inclusive package were extremely limited, while paid cabanas cost $90. If you did not reserve a spot before 7:30 a.m., there was nothing available. On my last day, staff members even moved my towels and gave my spot to another couple. Guest Services did not resolve the issue and left me waiting, which ultimately forced me to pay for a cabana just to have somewhere to sit. I paid for an all-inclusive beach vacation and expected basic amenities to be available without additional charges. Unfortunately, this was not the all inclusive experience I received and I was not treated as a valued customer!

Mariya，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2026 年 1 月 31 日

Property is beautiful, staff is excellent. The only complaint is that there are not enough chairs for the full resort. All chairs are “reserved” before the sun even comes up.

Bruce，5 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2026 年 1 月 31 日

Room was great!! Drinks were amazing, so many options for kids entertainment. My only issue is that the Royalton company wants to sell you packages all the time it’s very annoying.

Karen，4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2026 年 1 月 30 日

Lack in providing basic services. No proper room cleaning, no refilling of bathroom liquids. No mopping the floors. Lobby is a mess where i find all half eating plates and at night you will see familys of racoon hanging in your lobby.. Total disasters. No recommending to anyone or not even xoming back.

MANTHAN，6 晚家庭旅行

Expedia真实住客点评

6/10 好

2026 年 1 月 30 日

Jessica，7 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 30 日

Our stay at Royalton Splash Riviera Cancun was outstanding from beginning to end. From the moment we arrived, the resort impressed us with its beautiful design, modern atmosphere, and excellent upkeep. Our room was spotless, spacious, and very comfortable, making it the perfect place to relax after full days of activities. The staff truly made the experience exceptional. Every team member we encountered was warm, professional, and attentive, always going out of their way to ensure we were comfortable and well taken care of. Their friendliness and willingness to help really elevated our stay. One of the biggest highlights was the daily buffet. The variety was impressive, with fresh, flavorful options available every day and something for everyone to enjoy. The quality, presentation, and consistency of the food stood out, and it was clear that care was taken to keep everything clean, organized, and well stocked. It made dining convenient, enjoyable, and something we looked forward to each day. The resort amenities were also top-notch, from the pools and water park to the overall dining and entertainment options. Everything was well maintained and thoughtfully designed to create a fun yet relaxing atmosphere. Overall, our experience was memorable and exceeded expectations. We would absolutely return and highly recommend Royalton Splash Riviera Cancun to anyone looking for an excellent all-inclusive getaway.

Aliya Lynn，5 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2026 年 1 月 29 日

Staff

NIKHIL，6 晚行程

Expedia真实住客点评

8/10 很好

2026 年 1 月 29 日

Vismay，6 晚行程

Expedia真实住客点评

4/10 尚可

2026 年 1 月 29 日

This was my second stay at this resort. I visited in September 2024 and had a great experience, which is why I returned. Unfortunately, this trip was very disappointing.I paid extra for a Luxury Junior Suite Ocean Front Swim Out – Diamond Club, but at check-in I was given the wrong room type in Building 19 with a completely different view. After checking in, I was told my correct room would not be available until the next day.I was traveling with an infant and a 2-year-old, and the situation caused a lot of stress and wasted time. The next day, I was asked to check out at 12 PM and wait several hours without a room, which is not reasonable with small children. After multiple requests and discussions with staff and management, the correct room was finally provided at 1:30 PM.This experience involved too much back-and-forth, poor room management, and lack of consideration for families, especially after paying extra for a specific room type. Very disappointing compared to my first stay.

Smit，5 晚家庭旅行

Expedia真实住客点评

2/10 很差

2026 年 1 月 29 日

Jazzmine，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 29 日

Nicholas Jay，3 晚行程

Expedia真实住客点评

4/10 尚可

2026 年 1 月 29 日

We paid extra for a luxurious king bed + sofa room ocean facing , but received - A double bed regular ocean facing room . The room shower pit had mold . There is weird smell in the room 13-401 which was horrible and wnt go away! Did we ask for the room to get changed no! As we were very tired in the check in process with Expedia . Overall for the room allocation, room smell/mold - I have 1 star Royalton Splash - Amenities and Activities for the kids - 5 star ! It was excellent and the best! Royalton room service - we had used room service for 3-4 times and the staff were good - 4 star Royalton room cleaning service - very good and humble! 5 star Expedia - horrible check in process - waited for almost 45 mins, when we were already tired walking to that place ! They do not have a counter at the entrance so ya you walk to them and wait until they are free to get u the room tags. 1 star for Expedia checkin Expedia checkout - even after checking out the hotel, they need all the people in your group to be there to checkout! This is the first time we had to ever go to a counter to checkout. And so ya we had to make multiple trips walking back n forth with our luggage as we did not know it .the lady did not tell us, we absolutely need a checked out paper tag for checkout. Anyway we checkout- 1 star for Expedia checkout process We had a very big issue as we had booked the cab with a another family and Expedia / Royalton / Nexus cabs- all do not have a way to communicat

Sukrutha，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2026 年 1 月 28 日

Lilliana，3 晚行程

Expedia真实住客点评

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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