One Thing We Know all your staffs has a superb customers Service, even the lady that sweeps the pavement of the grand Bahia Principe sign excellent customers service. we felt like your place is our home.
we are looking forward after the renovation to come back God's willing. how could we forget the the delicious food, we were well fed. thank you
Tateyanna
Tateyanna,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
shana
shana,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 22 日
Natasha
Natasha,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Went for a week from Sept 10-16th. Weather was great the entire week no storms. Hotel was clean and front desk friendly and helpful. Housekeepers and mini bar stocker we had were excellent. Bar tenders were the only ones who rarely smiled or looked happy and engaing. 3 different bars and same outcome. Resturants OMG were my favorite. Buffets were average. Would loved to have tasted more jamaicn food instead of same stuff. Going back as soon as it reopens after their renovations.
Bridgette
Bridgette,6 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 20 日
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Chevron
Chevron,2 晚浪漫旅行
Orbitz真实住客点评
4/10 尚可
2025 年 9 月 20 日
Alyia
Alyia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
This hotel is always fun and delightful. A few departments are still out standing eg, entertainment staff is amazing concierge fabulous. The jerk center staff is not the best cassita in the Japanese restaurant is just wonderful, Johanna in entertainment lights up any situation and this older lady that is always cleaning the are near the main buffet could teach house keeping a lot like how to clean. The food needs to be better it wasn't good this time around too much off the same thing every day and most of the meat are way too overdone. The front desk needs more staff for check in, can have one person check guest in when there is a line. I still love the hotel it's a beautiful property. Some s
Erica Alecia
Erica Alecia,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 18 日
It was too noisy.
George
George,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 18 日
This is my 3rd time here..good updates but too many stairs to go from reception to the pool, dining and the beach. There is a lifted but really out of the way. Transport is available but will be much easier with lifts to take you quickly. All the amenities were well presented and service was good.
Yvonne
Yvonne,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
The staff was great. They did have little roach problem in the amenities. The rooms were very clean thou
Ana Aurelky
Ana Aurelky,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 16 日
The hotel keys locals in. There was a fight at the pool after a local touched a minor inappropriately. The staff eat guest food and the was no good in diving rooms.
My child is left traumatised after this holiday
Joshua Noel
Joshua Noel,10 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 16 日
The food was terrible, there was not enough food and fruits, this is my second time there and it’s the worst, I would not recommend this place
Larry
Larry,3 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 15 日
First experience at this resort.My Birthday week there. Enjoy the staff. What I didnt enjoy was the food. Maybe more varieties of food. Maybe more entertainment for adults who love to dance and have a good time. Room changed due to leaking in my first room. Add maybe more option in the mini bar in fridge. Overall I enjoyed myself.
Michelle
Michelle,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 15 日
Elishia
Elishia,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 15 日
Friendly staff
Milton
Milton,9 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 14 日
We stayed on the family side on this trip….. the staff was warm and helpful however initial sharing of general information was lacking…… we had to find everything on our own. Not much entertainment on site and our request for birthday decor and crib was not done even though front desk made the request in advance. I am a returning guest but was not pleased