The stay was mediocre overall, but things got much worse when my in-laws discovered bed bugs in their bed in the morning after being bitten. Because of this, we had to throw away several of our belongings to avoid bringing the infestation home. I was traveling with my toddler, and my in-laws live with a pregnant woman, so this situation was especially concerning.
I tried contacting the hotel by phone and through the booking platform but never received a response. I even reached out through my credit card company, and instead of addressing the issue, the hotel simply replied “services rendered” and took no responsibility.
Warning: Do not stay here unless you want to risk bringing home bed bugs—and don’t expect any accountability or even an apology from management.