Does Heritance Kandalama offer free cancellation for a full refund?

Yes, Heritance Kandalama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heritance Kandalama?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Heritance Kandalama?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Heritance Kandalama?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.

What are the check-in and check-out times at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Heritance Kandalama and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Heritance Kandalama also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Heritance Kandalama?

Yes, there are 4 onsite restaurants, featuring pool views.

Does Heritance Kandalama have any outdoor private spaces?

Yes, every room features a balcony.

Heritance Kandalama, Kandalama: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 16, 2025

Great View, Incredible Foods, and Warm Staff

I stayed in Heritance Kandalama for two days. This was the most wonderful experience that I've ever had! Great view of lake and Lion's Rock, incredible taste and kinds of buffet, warm and polite attitude of staff... all of these things made me really relaxed and energetic. Bawa's design and infinity pool are also great. I really recommend you to stay here!

Yu, 2-night trip

10/10 Exceptional

Jun 24, 2025

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.

Jonathan, 4-night trip

10/10 Exceptional

Jun 28, 2025

Amazing views. Fantastic experience. Friendly, professional staff.

Clifford, 1-night trip

10/10 Exceptional

May 5, 2025

Super comfortable place. Hope to stay again!

THUSITHA PRABATH BANDARA, 1-night trip

10/10 Exceptional

Jun 1, 2025

Great customer service,

Pablo, 4-night trip

10/10 Exceptional

Nov 29, 2024

Amazing staff , food & hotel.

Ann, 1-night trip

10/10 Exceptional

Apr 13, 2025

Stunning location. Brilliant service! Wonderful architecture!

Rhys, 2-night trip

10/10 Exceptional

Mar 31, 2025

Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.

Marvin, 3-night trip

10/10 Exceptional

Apr 25, 2025

Jungle hotel!

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.

Steven, 2-night trip

10/10 Exceptional

Apr 8, 2025

Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!

WEI MING, 1-night trip

10/10 Exceptional

May 28, 2025

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.

David, 2-night trip

10/10 Exceptional

Jul 17, 2024

Love the place and location

fiham, 2-night trip

10/10 Exceptional

Jan 10, 2025

Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!

Apsara, 1-night trip

10/10 Exceptional

Mar 5, 2025

Excellent❣️

TAICHIRO, 1-night trip

10/10 Exceptional

Nov 11, 2024

Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.

Anton, 1-night trip

10/10 Exceptional

Jan 26, 2025

The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.

Jegath, 1-night trip

8/10 Very good

Dec 5, 2024

Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.

Andrew, 3-night trip

8/10 Very good

Mar 17, 2025

Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.

David, 3-night trip

10/10 Exceptional

Mar 16, 2025

The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.

Manami, 1-night trip

10/10 Exceptional

Dec 17, 2023

Excellent location to have a relaxing quite time

Shihana, 3-night trip

10/10 Exceptional

Jul 17, 2024

Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.

Rie, 1-night trip

10/10 Exceptional

Dec 4, 2023

Best hotel right in the middle of nature, breathtaking views and friendly staff

francisco, 1-night trip

10/10 Exceptional

Feb 27, 2025

The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!

Haruka, 1-night trip

10/10 Exceptional

Mar 22, 2024

Love this place, and its people 😊

10/10 Exceptional

Mar 10, 2023

Location and architecture

Vanessa, 1-night trip

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