4/10 尚可
2025 年 12 月 20 日
The hotel staff was not helpful at all. It felt like pulling teeth just to get basic information, even after I explained that it was my first time there. Everyone looked like they didn’t want to be there. The only pleasant and helpful person was an older white man at the rewards center—he took the time to explain how free parking worked and provided useful information.
There was no shampoo or conditioner in the room; the bottles were completely empty. No one ever answered the phone when I called guest services. The small lighted mirror was covered in dirt.
The rooms are overpriced and the hotel is overrated. I would not stay here again. Once they have your money, no one cares—actually, no one ever cared, even when I was trying to check in.
Ester
Ester，3 晚家庭旅行
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