The location is excellent — perched above Paradise Beach with beautiful views, especially from the room, pool, and breakfast area. The free shuttle service was a big plus: they picked us up despite a flight delay and later drove us to the port free of charge. We appreciated the daily 1L water in the room. The bed was comfortable, and we slept well. The pool was also great.
However, loud music from beach clubs continues late into the night — something to consider if you’re not there to party. Our “superior” room lacked thoughtful design: very little storage, no minibar, inconsistent style. Other rooms seemed brighter or more spacious. The bathroom had no shower curtain, and there was an occasional sewage smell. The toilet under the rim was dirty. The balcony had a stone bench — outdoor cushions would help.
Breakfast was basic and could use more variety. Sunbeds were large round cushions, many visibly worn out. Adjustable loungers with backrests would improve comfort. Also, strong winds can make umbrellas unusable.
Staff weren’t unfriendly, but we felt less visible as guests, especially as a same-sex couple. Male staff seemed more attentive to young women, and we struggled to get service. A smile or more proactive attention would help.
Overall, great views and access, but for the price we expected a more polished and inclusive experience.
