The TV is supposed to be working with internet connection. Unfortunately it was not working properly and always got delay. Room cleaning services have to be pre-booked one day before which we didn’t expect. Shower cabinet is small and water splashed out easily. Overall, not so suitable for those who are looking for traditional hotel services.
真 实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Very convenient location, close to Victoria station. Staff members were friendly and helpful. Room looks refurbished with everything controlled using an iPad. There were some hiccups with the system in the middle of the stay, but the staff members quickly fixed it.
Wing Shing
Wing Shing,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Nice hotel, nearby Victoria Station, steps to the Big Bang and the Buckingham Palace
I was welcomed by their friendly staffs. They were always energetic & approachable. Sad it didn’t have any self-adhesive laundry in the hotel. I recommend “True Colours Laundrette” the shop keeper lady is super nice & helpful. Just 10 mins walk from the hotel.
Ching
Ching,6 晚 浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Fernanda
Fernanda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
The hotel is very close to Victoria Station, but the room is very small. All devices in the room need to be configured by an iPad like lights, curtains, air conditioner. This is an artificial intelligence hotel.
Good location, very helpful staff, clean, quiet n comfortable room.
Hung Winnie
Hung Winnie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 15 日
Tim yi
Tim yi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 1 日
Convenient location for business trips
Avis
Avis,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 16 日
房間很寬敞,設備很智能
服務人員很親切協助提前寄放行李及check in
房間很寬敞,設備很智能,一切皆能用I-pad 控制
地點也很方便
就是早餐的價錢有點貴然後吃得東西不符,只吃過一天
TING-DUEN
TING-DUEN,3 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 6 日
SZE WAN
SZE WAN,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 4 月 10 日
highy recommend
PERFECT LOCATION! clean, new, safe and friendly staffs. highy recommend to all travelers :)
meifeng
meifeng,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
You get what you need at (any) CitizenM. They are ideal for short stays. The service is excellent. The rooms are small, clean, efficient and techo. We had the breakfast and it exceeded expectations - especially with unlimited espresso.
DAVID
DAVID,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Excellent
Winifred
Winifred,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 22 日
Hôtel récent et très propre. très sympa avec un emplacement pas mal car à 15 min de tout. À noter la rue dans lequel se trouve de l’hôtel est directement connectée à la gare victoria, excellent lorsque que l’on arrive par cette gare, en revanche rue très mal fréquentée. La pauvreté et les ravages de la drogue vous saisissent dés l’arrivée .
Pierrick
Pierrick,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
The room was very nice and all personnel were very kind & helpful.
Ekim
Ekim,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 20 日
The cleaner was the only staff member that was helpful