Staff were not very professional, room was moderately clean but elements of room needed repair - door knobs were loose, door frame was previously broken and not reattached, location could not provide a hot water kettle which I have found is pretty standard for rooms in this country.
Adrianna
Adrianna,6 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 29 日
Staff are really nice and helpful and is the only reason that I gave 2 stars, otherwise I would give zero stars. If a hotel is pet friendly, they should be able to clean the rooms properly. Luckily I don’t have pet allergy but my cough got worse during our stay and it only gets better when we are not in the room/hotel. Pet hair is everywhere in the room and even went to my daughter’s food. We asked for the room to be vacuumed because of the pet hair but there were still a lot left. We should bot even ask, they should make sure every room is clean before each guest. I usually don’t ask for room cleaning because I don’t want other people entering our room but I really can’t stay in the room without being cleaned any longer. All our clothes, bags and everything we brought to the hotel is full of pet hair. I do not recommend this hotel at all.
Alexandria
Alexandria,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 14 日
Médiocre sur tout.
Marie-France
Marie-France,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Chambre très propre et confortable.
Francois
Francois,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
The hotel was clean, reception personnel were great, perfect location for walking to Oldtown and Christmas markets. Breakfast was just okay. Simple thing to make one's stay better is to have a towel rack in the bathroom for people to hang towels on. There is a hook on the back of the bathroom door, but that does not accommodate more than one person when wet towels are placed on it.
Delores
Delores,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Well appointed rooms and friendly helpful staff.
Jeanne
Jeanne,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 23 日
There were no parking available despite of their advertisement that parking service was offered.
Pascal
Pascal,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Great location, with helpful staff and good breakfast.
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
O Hotel e maravilhoso. O quarto e lindo e bem grande. A localização é perfeita, no cento antigo, perto de todas as atrações
Marcos Cristiano
Marcos Cristiano,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Great location to explore old quebec
VALERIE
VALERIE,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Very helpful staff. Great location!
Pascal
Pascal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 4 日
lee
lee,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Hôtel très sympathique propre confortable et à proximité du vieux Québec. Je recommande
Youssef
Youssef,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Was happily surprised to see how large the room was. Bathroom was clean and well-stocked. The staff were all very friendly and helpful.