In the heart of Artuklu, Mardiva Otel offers a haven of relaxation with its sauna and steam room. Unwind by the indoor pool or recharge at one of two coffee shops/cafes, then enjoy a delicious breakfast buffet. With in-room WiFi, free self parking, and an elevator for easy access to all floors.
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060
What's nearby
Mardin Sanat Merkezi - 6 min drive - 5.8 km
Mardin Museum - 8 min drive - 9.0 km
Great Mosque of Mardin - 8 min drive - 9.0 km
Mardin Castle - 9 min drive - 9.0 km
Kasımiye Medresesi - 9 min drive - 8.7 km
Getting around
Mardin (MQM) - 22 min drive
Mardin Station - 13 min drive
Restaurants
Ali Baba Restaurant - 4 min drive
Mardin - 3 min drive
O&A House - 4 min drive
Şeyhan Kebap&Lahmacun Sofrası - 3 min drive
Şeyhan Et Lokantası - 3 min drive
About this property
Mardiva Otel
Mardiva Otel is a great choice for a stay in Mardin. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Other highlights include 2 coffee shops/cafes, a sauna, and a steam room.
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
No alcohol allowed onsite
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
2 coffee shops
Restaurant
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Facilities
An indoor pool
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-cm LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Optional extras
Hosted evening meal costs TRY 80
Children & extra beds
Cribs/infant beds are available for TRY 150.0 per day
Rollaway beds are available for TRY 200.0 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Cashless transactions are available.
Property Registration Number 21352
Also known as
Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin
Frequently asked questions
Does Mardiva Otel offer free cancellation for a full refund?
Yes, Mardiva Otel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mardiva Otel?
Yes, there's an indoor pool.
Are pets allowed at Mardiva Otel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mardiva Otel?
Yes, there's free self parking.
What are the check-in and check-out times at Mardiva Otel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mardiva Otel and nearby?
Mardiva Otel has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Mardiva Otel?
Yes, there's an onsite restaurant.
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Reviews
Mardiva Otel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.8
Amenities
8.4
Staff & service
8.8
Eco-friendliness
8.4
Property conditions & facilities
Reviews
10/10 Exceptional
Jul 2, 2025
Memnun kaldık.
Odalar geniş ve temiz. Kahvaltı çeşitliliği yeterli. Personel ilgili.
Mustafa
Mustafa, 1-night trip
8/10 Very good
Mar 28, 2025
Fiyat olarak uygun ve güzel bir otel. Kahvaltı harika
Evrim
Evrim, 1-night trip
8/10 Very good
Aug 3, 2025
Bra
ahmad
ahmad, 1-night trip
10/10 Exceptional
Apr 11, 2025
Herşey fazlasıyla iyiydi ve çok kibar ve samimiydiler tavsiye ederim
Eren
Eren, 3-night trip
2/10 Poor
Aug 8, 2025
İnternete göründüğü gibi deyil banyoları hep pis kokuyor odalar ve gece saat 3 kadar çok ses var bagirip çağırıyorlar kimse orda rahat uyu yamaz
Süleyman
Süleyman, 1-night trip
10/10 Exceptional
Apr 9, 2025
Very good
Ali
Ali, 1-night trip
10/10 Exceptional
Jun 18, 2025
…
Mehmet
Mehmet, 2-night trip
8/10 Very good
Mar 28, 2025
Hotel liegt abseits des Zentrums in einem Baugebiet Ansonsten ist Preis-Leistungsverhältnis in Ordnung. Personal sind freundlich. Wir waren zufrieden.
Ihsan
Ihsan, 2-night trip
10/10 Exceptional
Aug 17, 2024
Kesinlikle tavsiye ediyorum
Herşeyiyle çok güzeldi personeller Güler yüzlü kahvaltı ve odalar çok güzel 2 gün çok güzel ağırladılar yolu Mardine düşenlere tavsiyem çok güzel bir otel
FERHAT
FERHAT, 2-night trip
8/10 Very good
Jul 14, 2024
Das Hotel an sich ist schön, dafür aber weit weg von der Stadt
Ibrahim
Ibrahim, 8-night trip
10/10 Exceptional
Aug 20, 2023
Gayet güzeldi otel personeli anlayışlı idi.
cigdem
cigdem, 3-night trip
10/10 Exceptional
Apr 25, 2022
Temizlik başta olmak üzere her şey mükemmeldi
Atila volkan yaman
Atila volkan yaman, 1-night trip
4/10 Fair
Apr 17, 2025
nispeten yeni sayılabilecek bir otel eşya ve otelin genel durumu iyi fakat odamızın temizliğinden çok memnun değildik. tuvalet kağıdı nemliydi 2 kişi olmamıza rağmen havlu yoktu ayrıca çöp kovasının kendisi pis duruyordu
Verified traveler
1-night trip
10/10 Exceptional
Aug 30, 2024
Genel olarak herşey çok güzeldi. Çevre düzenlemesi şart.
Samet
Samet, 1-night trip
8/10 Very good
Sep 4, 2024
F/k oteli
Otelin etrafı inşaat her yer kum vs. Ama oyelşn içi temiz
gökhan
gökhan, 1-night trip
2/10 Poor
Aug 17, 2024
Malesef konfor seviyesi düşük temizlik ve hizmet iyi olmayan bir otel deneyimi oldu
Verified traveler
1-night trip
10/10 Exceptional
Dec 24, 2023
Highly recommended no complaint.
Abidin Mertcan
Abidin Mertcan, 1-night trip
6/10 Good
Apr 11, 2025
Otelin iç dizaynı güzel hizmet sıkıntılı
Tek geceligine konakladık. Otelin konumu ulaşım noktasından kolay fakat ana yoldan otelin girişine giden yol bayağı bozuk. Genel olarak çalışanlar ilgili ve kibardı. Otelin iç dizaynı güzel olsa da hizmet konusunda problemler vardı. Her otelde standart olan sabun şampuan el sabunu gibi malzemeler eksikti istediğimizde de hepsini getirmediler. Sabunu doldurmaya gelen arkadaş yerdeki ayak havluumuzun üzerine ayakkabıyla bastı o havluyu bir daha kullanamadık. Ayrıca duşa kabin de yukarıdan Yağmurlama yapan başlık ucundan patlamıştı her tarafı su yaptı. Yatak çarşafında yırtıklar vardı. Gecelik konaklamaya dahil olan kahvaltısı gayet güzeldi. Genel olarak memnun kaldık fakat hizmet noktasında eksikleri var.
Yusuf
Yusuf, 1-night trip
6/10 Good
Oct 9, 2023
Genel anlamda temiz otel istekleri karşılıyor. Çalışanlar çok tatlıydı ve güler yüzlü iş bitirci yani bizim için bu önemli bi durumdu. Burdan da tekrardan teşekkürler onlara. Sadece mutfak kısmında kahve makinası çalışmamısı üzdü bir kahve sever için ! Birde kahvaltı çeşitliliği daha düzenli ve güzel olabilirdi yeşillikler özellikle çok tazeydi genel olarak gezme niyetli gidip temiz bir yerde kalmak isterseniz biz memnun kaldık. Eski mardine biraz uzak ama arac kiralamıstık biz.
sedat
sedat, 2-night trip
10/10 Exceptional
Oct 16, 2023
Size şu kadarını söyleyim fiyat performans olarak üst seviye de bir otel.Yeni ve otelde ki küçük detaylara dikkat ettiğinizde ne kadar düşünülerek yapıldığını farkedeceksiniz.Odalar temiz ve geniş.Duş kalitesini gittiğiniz bir çok otelde bulamazsınız.Yataklar rahat.Kahvaltı çeşitli ve fazlasıyla yeterli.Otelin sosyal imkanlarını sauna,havuz vs.. kullanabiliyor olmak güzel.Resepsiyondaki ve diğer çalışanlar her konuda yardımcı oluyorlar.Her şeyiyle memnun kaldığım ve tekrar geldiğimde kesinlikle tercih edeceğim bir otel.Teşekkürler böyle güzel bir hizmet sunduğunuz için.
Mehmet Deniz
Mehmet Deniz, 1-night trip
4/10 Fair
Aug 12, 2024
Good price, mediocre service, lame breakfast
The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Luis Eduardo
Luis Eduardo, 1-night trip
4/10 Fair
Aug 6, 2023
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
LEVENT
LEVENT, 1-night trip
2/10 Poor
Sep 23, 2023
İyi otwl kötü personel
Oyitel yeni olmasına rağmen ortakık özellikle asansör pisti. Bir ersonel inanılmaz vurdumduymaz davrandı. Bukley malzemesi koymamışlar. 2 tuvalet kağıdı için şki erfa aramak zorunda kaldık. Çay servisimiz var dediler. Lobide 15 dk dan fazla 2 bardak çay bekledik. Kahvaltı orta karar ne çok kötü ne çok iyi idi. Otel yeni olmasına rağmen personel yüzünden bşr daha gitmem
mustafa
mustafa, 4-night trip
2/10 Poor
Mar 9, 2023
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Sadaf
Sadaf, 2-night trip
10/10 Exceptional
Sep 29, 2025
Herşey sorunsuz ve çok güzeldi. Eşimle birlikte rahat bir gece geçirdik.