Perched near Golden Gate Park, The Hotel Castro San Francisco offers a vibrant retreat. Connect to in-room WiFi and soak up the views from the rooftop terrace or unwind with outdoor entertainment. Guests rave about this hotel’s prime location.
University of San Francisco - 3 min drive - 2.5 km
Moscone Convention Center - 5 min drive - 5.1 km
Getting around
San Francisco Intl. Airport (SFO) - 31 min drive
San Carlos, CA (SQL) - 36 min drive
Oakland Intl. Airport (OAK) - 42 min drive
Concord, CA (CCR-Buchanan Field) - 49 min drive
San Francisco Station - 15 min drive
San Bruno Station - 16 min drive
Bayshore Station - 18 min drive
Castro Station - 4 min walk
17th St & Castro St Stop - 4 min walk
Market St & Noe St Stop - 7 min walk
Restaurants
Badlands - 1 min walk
440 Castro - 3 min walk
The Edge - 1 min walk
Toad Hall - 1 min walk
Wasabi Bistro - 2 min walk
About this property
Entire place
You'll have the entire place to yourself and will only share it with other guests in your party.
The Hotel Castro San Francisco
The Hotel Castro San Francisco features a rooftop terrace and puts you just a 5-minute drive from Golden Gate Park and Bill Graham Civic Auditorium. Also, Chase Center and Presidio of San Francisco are within a short drive. Fellow travelers say great things about the location. Public transportation is just a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Activities
Health/beauty spa
Outlet shopping
Winery tours
Fees & policies
Refundable deposits
A damage deposit of USD 250 will be collected before check-in
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco
Frequently asked questions
Does The Hotel Castro San Francisco offer free cancellation for a full refund?
Yes, The Hotel Castro San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Castro San Francisco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hotel Castro San Francisco?
Sorry, there's no onsite parking at The Hotel Castro San Francisco.
What are the check-in and check-out times at The Hotel Castro San Francisco?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.
What's the area around The Hotel Castro San Francisco like?
The Hotel Castro San Francisco is a short 4-minute walk from Castro Station and 19 minutes' walk from Twin Peaks. Travelers say that the hotel is in a great location.
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The Hotel Castro San Francisco Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Balcony
Boutique hotel
Trip
Shower
Bar
Reviews
10/10 Exceptional
Sep 6, 2025
Epic rainfall shower
Amazing boutique hotel experience. Loved the epic rainfall shower!
Kristen
Kristen, 1-night trip
10/10 Exceptional
Jul 6, 2025
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Damien
Damien, 3-night trip
8/10 Very good
Jul 9, 2025
Location good, value questionable
Good location, but expensive for the size of the rooms especially considering there were no staff on site.
Verified traveler
2-night trip
10/10 Exceptional
Sep 13, 2025
Nice hotel, could be more thorough with cleaning.
Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Tonia
Tonia, 1-night trip
10/10 Exceptional
Feb 5, 2025
Great stay
Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Verified traveler
1-night trip
10/10 Exceptional
Sep 27, 2024
Amazing hotel! We loved our stay!
Jairo
Jairo, 3-night trip
10/10 Exceptional
Mar 18, 2025
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Jorge
Jorge, 3-night trip
10/10 Exceptional
Jun 3, 2025
Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Joshua
Joshua, 3-night trip
10/10 Exceptional
Jan 1, 2025
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Dorin
Dorin, 1-night trip
10/10 Exceptional
Feb 11, 2025
Very easy check in-out experience. Bed was soooo comfy!
Neil
Neil, 1-night trip
6/10 Good
Apr 26, 2025
Overnight stay
Cozy and clean. But the walls are thin, I heard people talking and playing music all night .
Close to restaurants and bars. Pretty safe to walk outside at night.
Elena
Elena, 1-night trip
10/10 Exceptional
Oct 12, 2024
SF Castro
Great location. Check in easier than I expected. Would stay again.
William
William, 8-night trip
10/10 Exceptional
Feb 27, 2023
Easy, nice, unique, awesome location.
Michael
Michael, 1-night trip
10/10 Exceptional
Jun 6, 2023
I was pleasantly surprised on how great this hotel was! Perfect for a solo trip and staying in a historic neighborhood
SERGIO
10/10 Exceptional
Oct 19, 2024
Loved the hotel!
The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
Verified traveler
5-night trip
10/10 Exceptional
Jun 12, 2024
Beautiful
Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.
Alexis
Alexis, 1-night trip
8/10 Very good
Jan 21, 2025
Decent place in the Castro
Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight.
There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am.
Location is great to everything in the Castro.
Patrick
Patrick, 4-night trip
10/10 Exceptional
Jan 11, 2024
Loved this boutique hotel!
What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
carole
carole, 1-night trip
10/10 Exceptional
Apr 26, 2024
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael
Michael, 1-night trip
8/10 Very good
Oct 8, 2023
Nice, but tiny
This is a new modern place, but the room was tiny and the hotel is digital entry, no fresh towels, etc. great location.
BG
BG, 4-night trip
10/10 Exceptional
Oct 29, 2023
Great location in the heart of the Castro. Easy access.
Mark
Mark, 1-night trip
10/10 Exceptional
Jan 11, 2024
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!
Rachel
Rachel, 2-night trip
10/10 Exceptional
Jun 7, 2023
The rooms are so cute and nice! They have cookies, coffee, tea, earplugs, eye covers, everything to make your stay comfortable and they even give you a token for a free drink downstairs! Location is also great. No staff on site, but honestly didn't matter because everything needed was provided. If you do need help, you're able to text them. Loved staying here.
Michelle
Michelle, 1-night trip
6/10 Good
Mar 7, 2024
Great location but its contactless entry and with many errors it took us 45 mins to gain access so the process was challenging
Liza
Liza, 1-night trip
10/10 Exceptional
Sep 8, 2023
I love this place! Is queer friendly! It’s safe! It’s expensive but in a good way, because it’s that safe!
I am new to the city and I get nervous due to crime being common in cities, but The Castro Hotel and the very district makes me feel safe and comfortable with myself and my surroundings. I love everyone one this neighborhood!