Was given the wrong room upon check-in (had booked a Suite but given a Standard room). On the second night we were offered to move to the Suite, but also told that there was a party on the floor above, so we shouldn’t expect to get much sleep. We obviously passed and waited another day. When asking for compensation for the two nights in a Standard room (while paying for a suite) we were only offered a small discount on airport transportation - much less than the difference we had paid. On top of this the heating didn’t work in either of the two rooms. Generally poor service and the facilities weren’t great either.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
MATHEUS
MATHEUS,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Un lugar muy limpio y acogedor.
Ervin
Ervin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 21 日
Tge location is excellent and the eoom and common areas are well keep and clean. The staff was very nice and answered many questions
Paul
Paul,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 1 日
Personnel doesn’t speak much English but they are very nice. Excellent hotel located in a very good area.
Meda
Meda,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 6 日
Marco Antonio
Marco Antonio,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 31 日
Staff was great because we had to check in at 3 a.m. and they assisted us in everyway
Paul
Paul,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 1 月 25 日
Aida
Aida,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 1 月 8 日
Øystein
Øystein,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 11 月 18 日
Resumen
Todo estuvo bien
MELVIN
MELVIN,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 11 月 11 日
Ervin
Ervin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 3 月 12 日
Excelente servicio
La comunicación fue muy buena con el hotel, llegue muy tarde por el vuelo y se comunicaron conmigo para ver si todo estaba bien, incluso nos consiguieron un mate en la madrugada para mitigar el mal de altura, excelente servicio.