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Blue Palm Bacalar

3.5 star property
Adults-only hotel with outdoor pool, near Laguna Bacalar Ecological Park

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At Blue Palm Bacalar, in the heart of Mario Villanueva Madrid, indulge in a continental breakfast and unwind with a massage or other rejuvenating spa services. Guests appreciate the attentive staff and enjoy amenities like an outdoor pool with sun loungers.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Limited onsite parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

Room, 2 Twin Beds, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Pool View

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Ceiling fan
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Hotel Aldea 19 Bacalar
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 46 reviews
Hotel Aldea 19 Bacalar
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About the neighborhood

Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Ecopark Bacalar - 6 min walk - 0.6 km
  • Lake Bacalar - 8 min walk - 0.7 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 54 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪Las Miches De La 1 - ‬4 min walk
  • ‪fruta - ‬6 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Mango y Chile - ‬5 min walk

About this property

Blue Palm Bacalar

Blue Palm Bacalar offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar and Laguna Bacalar Ecological Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 15
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Frequently asked questions

Does Blue Palm Bacalar offer free cancellation for a full refund?

Yes, Blue Palm Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Blue Palm Bacalar?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Blue Palm Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at Blue Palm Bacalar?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Blue Palm Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Blue Palm Bacalar and nearby?

Have fun with nearby activities like fishing, snorkeling, and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Blue Palm Bacalar?

Yes, there's an onsite restaurant.

What's the area around Blue Palm Bacalar like?

Blue Palm Bacalar is in Mario Villanueva Madrid, a short 4-minute walk from Lake Bacalar and 4 minutes' walk from Laguna Bacalar Ecological Park.

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Reviews

Blue Palm Bacalar Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

What guests liked

  • Breakfast was delicious and included with several tasty options to choose from. (11 reviews)
  • The pool was relaxing, refreshing, and lovely, perfect for a dip or to unwind in the hammocks. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Restaurant
Lobby

Reviews

10/10 Exceptional

Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.
Mike, 2-night trip

10/10 Exceptional

It was excellent experience. I will recommend to all of my family and friends. I will come back and I will stay here again.
Leon, 2-night trip

10/10 Exceptional

Great staff, very knowledgeable and helpful
Larry, 2-night trip

10/10 Exceptional

Lovely place.
Karina, 1-night trip

8/10 Very good

Would recommend staying here
Rebecca, 3-night trip

10/10 Exceptional

Great stay!
Mark C. de, 2-night trip

10/10 Exceptional

Nice hotel!
Ze, 2-night trip

10/10 Exceptional

Can't be beat!

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!
LILLIE, 2-night trip

10/10 Exceptional

Good location, friendly, good breakfast, clean
Minkyung, 2-night trip

10/10 Exceptional

I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
John, 1-night trip

10/10 Exceptional

Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see
Margaret, 3-night trip

10/10 Exceptional

The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Kelli, 3-night trip

10/10 Exceptional

We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Lorraine, 4-night trip

10/10 Exceptional

The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Gaston, 2-night trip

10/10 Exceptional

My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!
Skyler, 4-night trip

10/10 Exceptional

Great place. Beautiful landscaping. Excellent food at the restaurant.
William, 2-night trip

10/10 Exceptional

We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Edwina, 3-night trip

10/10 Exceptional

We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Dianne, 3-night trip

10/10 Exceptional

Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
kristi, 1-night trip

10/10 Exceptional

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Chris, 4-night trip

10/10 Exceptional

An amazing piece of paradise!

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
Dawn, 5-night trip

10/10 Exceptional

What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Tyler, 3-night trip

10/10 Exceptional

Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa
Patrick, 3-night trip

10/10 Exceptional

We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Timothy, 3-night trip

10/10 Exceptional

Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
David, 2-night trip