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Level Chicago - River North

4.0 star property
City-center hotel within walking distance of Merchandise Mart

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Suite (Level) | Living area | 50-inch flat-screen TV with cable channels, TV
Outdoor spa tub
Premium bedding, pillowtop beds, in-room safe, individually furnished
Steps away from Michigan Avenue, Level Chicago - River North offers a modern retreat. Dive into the seasonal pool or work up a sweat in the gym; enjoy high-speed WiFi and luggage storage for your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (11)

  • Weekly housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Bike rental

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains

Why we love this property

Seasonal swimming
This hotel features a welcoming seasonal outdoor pool, perfect for refreshing dips and soaking up sunshine during warmer months.
Dream sleep experience
Premium bedding and pillowtop mattress ensure a restful slumber. Blackout drapes and curated furnishings create a perfect sanctuary for guests.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Executive lounge

Level Chicago Fulton Market

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 317 reviews
The price is CNY3,989
CNY4,842 total
includes taxes & fees
Oct 12 - Oct 13
Level Chicago Fulton Market
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About the neighborhood

Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 41 min drive
  • Chicago, IL (DPA-Dupage) - 61 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Halsted Station - 4 min drive
  • Millennium Station - 21 min walk
  • Chicago Union Station - 22 min walk
  • Merchandise Mart Station - 8 min walk
  • Chicago Station (Brown Line) - 9 min walk
  • Grand Station (Red Line) - 10 min walk

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee + Bites - ‬5 min walk

About this property

Level Chicago - River North

When you stay at Level Chicago - River North, you'll be in a great location, within just a 10-minute walk of Merchandise Mart and State Street. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, Michigan Avenue and Chicago Riverwalk are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Merchandise Mart Station is 8 minutes and Chicago Station (Brown Line) is 9 minutes.

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 68.30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 22.32 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Parking

  • Covered self parking costs USD 68.30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 30

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North offer free cancellation for a full refund?

Yes, Level Chicago - River North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Level Chicago - River North?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Level Chicago - River North?

Yes, cats and dogs are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Level Chicago - River North?

Yes. Self parking costs USD 68.30 per night.

What are the check-in and check-out times at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Level Chicago - River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (13-min walk) is nearby.

What is there to do at Level Chicago - River North and nearby?

Level Chicago - River North has a seasonal outdoor pool and a fitness center.

Does Level Chicago - River North have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

What's the area around Level Chicago - River North like?

Level Chicago - River North is in Downtown Chicago, a short 8-minute walk from Merchandise Mart Station and 16 minutes' walk from Michigan Avenue. Travelers say this hotel is in a good location.

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Level Chicago - River North Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Amenities
Location
Cities
Booking
Parking
Lobby
Building

What guests liked

  • The pool and hot tub were wonderful, a great place to relax in a busy city. (10 reviews)
  • The spa area was amazing and the dog spa was a lovely addition. (4 reviews)
  • The gym was modern, well-equipped, and had plenty of natural light. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

One of my favs

Love the location and the friendly staff.
Patrice, 2-night trip

10/10 Exceptional

Perfect location, clean, and comfortable. The facility was spotless, and the pool area was excellent. We truly enjoyed our stay and will definitely return. Highly recommend!
1-night trip

8/10 Very good

The check in was easy , the room was clean and a beautiful view was viewed def a nice place to relax and enjoy the beautiful city of Chicago
ANNETTE, 1-night trip

10/10 Exceptional

My fav.

Love the location. The staff is friendly. I’ve stayed here several times and always feel safe and comfortable.
Patrice, 3-night trip

10/10 Exceptional

Great place
Alejandra, 4-night trip

10/10 Exceptional

Privacy

Great place. Limited rooms per floors makes the stay feel 10x more private especially on a high floor.
Tj, 1-night trip

10/10 Exceptional

My favorite spot.

Always enjoy staying at this location. Very convenient and Private.
Patrice, 3-night trip

10/10 Exceptional

Love this place been here many times
Ashley, 2-night trip

10/10 Exceptional

Such a lovely place with amazing rooms.
Kristin, 3-night trip

8/10 Very good

It was an excellent place, very secure, well constructed, and clean. Staff was very attentive. My only wish is that the outside traffic noise was less, but I’m not used to city environments.
2-night trip

10/10 Exceptional

My kinda home away from home

Perfect location. Great private owned restaurants. Museums nearby. Walking on the Riverwalk. Art. Music. Safe community. And all the dogs you want to see enjoying life at the dog parks
LINDA, 2-night trip

10/10 Exceptional

This place was spacious and gorgeous.
Katie, 1-night trip

10/10 Exceptional

Great place to stay, neighbourhood relatively quiet.
Ronald, 3-night trip

6/10 Good

The place is super beautiful. But the reception staff are not very welcoming.
4-night trip

10/10 Exceptional

Convenient and safe

Nice visit.
3-night trip

10/10 Exceptional

I enjoyed my stay great staff great place
Matthew, 2-night trip

10/10 Exceptional

Very amazing place would definitely recommend very nice staff very clean hotel :)
Elizabeth, 2-night trip

8/10 Very good

Great stay
Miykael, 1-night trip

10/10 Exceptional

Was a perfect experience for a family of five had everything we needed and more.
Shanna, 2-night trip

10/10 Exceptional

Love the location. It’s my favorite place to stay when I’m in Chicago.
Patrice, 1-night trip

10/10 Exceptional

Nice cool stay!! View are spectacular!!
Brionna, 1-night trip

10/10 Exceptional

This place was secure and beautiful. The amenities were top notch & I felt 100% safe while there. Will return!
Jessica, 2-night trip

10/10 Exceptional

Level was AMAZING! The staff was super friendly and the hotel was safe for a girls trip. All of the amenities were gorgeous.
Gabrielle, 4-night trip

8/10 Very good

it was a nice hotel
Izzy, 3-night trip

10/10 Exceptional

Great staff and very pleasant stay. Thank you Level!
Lidia, 1-night trip