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Hotel Kay Adults Only

2.5 star property
Hotel within walking distance of Playa del Carmen Maritime Terminal

Choose dates to view prices

In the heart of Playa del Carmen, Hotel Kay Adults Only offers a tranquil retreat. Enjoy an outdoor pool and stay connected with in-room WiFi. The 24-hour front desk ensures a seamless stay.

Reviews

6.0 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool access
  • 24-hour front desk
  • Convenience store
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (4)

  • Daily housekeeping
  • Cable TV service
  • Access to nearby outdoor pool
  • Grocery/convenience store

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Basic Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
Laptop-compatible safe
Located on the top floor
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Central Square - 10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Pollos El Pechugon - ‬3 min walk

About this property

Hotel Kay Adults Only

Hotel Kay Adults Only offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and snorkeling. Also, Playa del Carmen Maritime Terminal and Playacar Beach are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) not allowed
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

What to do

  • Bicycle tour information
  • Beach nearby
  • Access to nearby outdoor pool
  • Kayaking nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 60 per accommodation, per stay

Renovations and closures

The property will be renovating from January 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Frequently asked questions

Are pets allowed at Hotel Kay Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Kay Adults Only?

Sorry, there's no onsite parking at Hotel Kay Adults Only.

What are the check-in and check-out times at Hotel Kay Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Kay Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min walk) is nearby.

What is there to do at Hotel Kay Adults Only and nearby?

Have fun with nearby activities like boat tours, jet skiing, and kayaking. Additional recreation nearby includes casino gaming. Hotel Kay Adults Only also has access to a nearby outdoor pool.

What's the area around Hotel Kay Adults Only like?

Hotel Kay Adults Only is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal.

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Reviews

Hotel Kay Adults Only Reviews

6.0

Good

6.2

Cleanliness

5.0

Amenities

6.8

Staff & service

5.6

Eco-friendliness

5.0

Property conditions & facilities

Reviews

8/10 Very good

Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Shea, 7-night trip

2/10 Poor

Just so yourself a huge favour and look for something else other than this place.
Javier, 3-night trip

2/10 Poor

Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Jake, 4-night trip

10/10 Exceptional

the place was nice and clean and all staf was very frendly.
Edin, 2-night trip

8/10 Very good

The staff is excellent..
Shannon, 3-night trip

8/10 Very good

Excellent location. Just know therenis no elevator nor help to carry your bags.
Monica, 1-night trip

6/10 Good

Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Jeffrey, 3-night trip

2/10 Poor

Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Jose, 5-night trip

6/10 Good

Bad area, old property, front dirty ocean
Ricardo, 5-night trip

6/10 Good

Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Bruce, 2-night trip

8/10 Very good

Me gusto
Vivy, 1-night trip

6/10 Good

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Todd, 7-night trip

4/10 Fair

ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
DONATO, 8-night trip

8/10 Very good

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Jodi-Anne, 1-night trip

6/10 Good

Need maintenance , but for 1 or 2 days is reasonable.
Michael, 1-night trip

6/10 Good

The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Wieslaw, 4-night trip

4/10 Fair

Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Francisco, 2-night trip

6/10 Good

.
Rafael, 1-night trip

2/10 Poor

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Owen, 5-night trip

2/10 Poor

Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Bhranti, 3-night trip

2/10 Poor

All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
Shawn David, 7-night trip

6/10 Good

The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
Jeffrey, 1-night trip

4/10 Fair

water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
Tim, 2-night trip

6/10 Good

My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
Jeremy, 1-night trip

4/10 Fair

buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
Beatriz, 1-night trip