可以免费取消我在查尔斯-亚历山大酒店的预订并获得全额退款吗？

是的，查尔斯-亚历山大酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

查尔斯-亚历山大酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 1 只宠物。需要支付每间住宿每次入住 CAD 28.74 的宠物费。服务类动物免费。

查尔斯-亚历山大酒店是否有停车场？

是的。自助停车收费为每晚 CAD 28.74。停车位数量有限。提供电动车充电站。

何时可在查尔斯-亚历山大酒店办理入住和退房？

开始办理入住：16:00；停止办理入住：不限时间。退房时间为 11:00。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

在查尔斯-亚历山大酒店及其附近有什么游览观光项目？

附近的冬季活动包括越野滑雪、雪地摩托和雪鞋徒步，您可以畅享其中。在温暖的季节，还可以在附近的高尔夫球场打一场球。您可享用野餐区和花园等服务设施。

查尔斯-亚历山大酒店周边区域环境如何？

查尔斯-亚历山大酒店位于市中心，仅需 1 分钟步行可至格兰林荫大道，8 分钟步行可至亚伯拉罕平原。旅客们推荐该酒店，是因为其周边适合步行。

魁北克市（及周边地区）查尔斯-亚历山大酒店住宿优惠| Hotels.com 好订网

Q: 查尔斯-亚历山大酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 1 只宠物。需要支付 每间住宿每次入住 CAD 28.74 的宠物费。服务类动物免费。

10/10 绝佳

2025 年 9 月 25 日

Quaint, boutique hotel. A bit of a walk to the walled city. Fyi, no elevator. If booking through 2nd party, like hotel.com, then call hotel to reserve a parking space $25 per night.

James，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 18 日

Chiara，1 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 6 日

Carole，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 29 日

There is no staff on site and only virtual front desk. The staff was very quick to answer the phone and available by text. This is an older building so the layout of the rooms are unique but perfect for simply a place to stay. About a ~25 min walk to vieux Québec and Chemin Cartier is one block away.

Andrea，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 25 日

Week end get away in old Québec City

Nice small hotel, ideally located to walk everywhere in old Québec City. The room set up was perfect as we travelled with our dog, though a little small and missing desk to store our cloths. The bed was very comfortable, the room was nicely decorated… overall, excellent for our little get away with our dog!

Sonia，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 14 日

Corinne，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 3 日

Nice deal

I don't know prices in the area but it seemed like a very very good deal. Nice place, wonderfully located near very good restaurants, large parks, the riverfront, and a scenic 20 mimute walk to the old city. Lack of on-site staff was balanced by quick and helpful responses if you telephoned the remote concierge. Slightly dirty under the beds (not a big deal) but otherwise very clean and a nice vibe.

Michael，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 21 日

Hotel Charles-Alexandre Stay

Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.

Hamant，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 14 日

Rejean，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 9 日

The virtual keys were not convenient at all, the coffee was not stocked, and there were not enough towels for our room.

Jonah，2 晚家庭旅行

Travelocity真实住客点评

10/10 绝佳

2025 年 7 月 8 日

Everything

Annie，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.

2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 7 日

It was an unexpected and a terrible experience on my arrival with my family of four at the property in the evening. The room was not ready and there was no housekeeping done. I reported this to the helpdesk agents. They suggested some other accommodation in the vicinity as it was last minute and they could not find an alternative for us. If the agents gave up, you can imagine what we had to go through calling and checking when our mobile phones were almost discharged after driving for 10 hours from Toronto. It was terrible - new city, new language, no contacts and left stranded in spite of booking three weeks prior and receiving confirmation emails, uptil the day of arrival, from the Hotel. I had to book an alternative hotel, on my own, at double the rate. Hope, nobody has to go through this ordeal. It has been one week since I emailed the property team and I have yet to hear back from them.

Radhika，2 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 7 月 6 日

yafa，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 5 日

Bathroom could use a remodel. Other than that all good.

Gabriel，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 2 日

Rachelle，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 1 日

Chambre propre, très bien adaptée pour un couple avec jeune enfant! Voisins du haut bruyant.

Judith，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 30 日

Discover Quebec !

Location was perfect and super clean. It was very easy to get hold of people and everyone was very friendly. Very quiet. Will stay again next time.

Ines，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 25 日

Perfect location! Home away from home...

It was a perfect location for us! The property felt like an old school boarding house with laundry, a kitchen area (microwave & toaster oven), cozy entryway, and the ice and filtered water machines were fantastic! The onsite parking was tight (spots 9 and 10) so I'd ask not to be assigned there; and we couldn't figure out how to turn the a/c up higher so the room was a bit stuffy (pretty humid weather when we were there) but not unbearable. The staff were SUPER nice and helpful so A+ on customer service. We would definitely stay here again and look forward to returning.

2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 23 日

Hailey，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 22 日

Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.

Dennis，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 20 日

Très bien

wafae，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 19 日

Location. Lol 34 stairs to reach bedrooms!@@

Ruth，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 17 日

man，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 13 日

Emplacement tres pratique proche des restaurants et du centre historique

gregory，3 晚商务旅行

Expedia真实住客点评

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可以免费取消我在查尔斯-亚历山大酒店的预订并获得全额退款吗？

查尔斯-亚历山大酒店是否允许携带宠物入住？

查尔斯-亚历山大酒店是否有停车场？

何时可在查尔斯-亚历山大酒店办理入住和退房？

在查尔斯-亚历山大酒店及其附近有什么游览观光项目？

查尔斯-亚历山大酒店周边区域环境如何？

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