This hotel is rated as 4* but would suggest it felt more like 2/3. We’d spent time looking at reviews and feel the actual experience was not comparable.
To start with, the photos online are deceiving, hotel does seem quite dated in places, particularly the rooms which are very very small!! There’s very much surface level cleaning and our sheets were not changed the entire 5 night stay!
Food was also way worse than was expecting from reviews, super basic and we suspect actually gave 1 of us food poisoning!
There’s also a lot of literally turning your pockets inside out, charging for the use of the room safe and pool towels!
Pro side, staff are lovely, accommodating and the entertainment was good.
Jade
Jade,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Vi hade en mycket fin vistelse. Hotellet har ett bra läge med en en kort promenad till den, enligt min mening, bästa delen av stranden i Alcúdia. Bra frukost på hotellet och vänlig och hjälpsam personal.
Peter
Peter,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Ali
Ali,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Lukas
Lukas,2 晚行程
Ebookers真实住客点评
6/10 好
2025 年 9 月 12 日
Tim
Tim,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
Good but not 4 star
Perfectly adequate hotel in a good position for the main beach and harbour. Nice pool area and plenty of sunbeds; guests weren't reserving beds and not using them. We booked a pool view and asked for a top floor room but were given one on the 5th floor. We didn't complain about it. Breakfast was pretty good. Plenty of choice for all tastes. The cooked food let it down a little. Some days there were English pork sausages but not every day, mostly bratwurst or chorizo sausages. Bacon was always undercooked, not crispy enough and the scrambled egg overcooked. The omelettes were a bit hit and miss, depending who was cooking them. Some strange items like battered broccoli which I didn't see anyone touch! Check out is not until 11am and there were facilities for storing luggage and also use of a shower which was welcome. I would not call this hotel a 4 star. I don't expect to have to pay 19 Euros to access the room safe or pay for pool towels.
Paul
Paul,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
Bitten
Bitten,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Die Speiseauswahl war sehr gut auch von der Qualität
Safe Miete am Tag 3.50 zu teuer
Armando
Armando,8 晚浪漫旅行
Ebookers真实住客点评
6/10 好
2025 年 9 月 6 日
Decent hotel but nothing special
Nothing to write home about
Gert
Gert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Aranka
Aranka,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Lorna
Lorna,7 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Paul
Paul,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 24 日
Our stay at this hotel was unfortunately very disappointing. Right after arrival we had to change our first room due to mold. The new room seemed fine at first, until we later discovered a cockroach. The reception only provided us with a spray and we had to deal with it ourselves.
After removing the insect, we inspected the room more carefully and found droppings and eggs behind the curtains, as well as another cockroach. Around 1:30 a.m. we were finally given a new room, as it was absolutely unacceptable for us to stay there any longer.
The situation was extremely stressful and disgusting, and getting any rest was impossible. For a hotel claiming four stars, this is completely unacceptable. We cannot recommend this hotel.
Viviane
Viviane,7 晚结伴旅行
Ebookers真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Catalina
Catalina,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Fresh hotel, close to everything. Juan in the reception made the stay 11/10, very very nice man! :)
Hana
Hana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Tatiane
Tatiane,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Hing Lam
Hing Lam,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Volker
Volker,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Super Unterkunft für einen Entspannungsurlaub.
Sehr zentral gelegen, Strand 300 Meter entfernt
Stadt 1,5km
Daniel
Daniel,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Easy to get to on the bus. Near shops and the beach.
Friendly and polite staff.
Nicholas
Nicholas,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 7 日
I thought this hotel was amazing at first. Great location, great breakfast, great fitness facility, but my room was full of cockroaches. Completely unacceptable. Do better!