Good check in. Staff friendly, professional and effecient.
Corridor cool, room cold, bathroom very cold. Heating did not appear to work.
Room was not cleaned, despite putting the sign on the door. Had to go to receptoon for fresh towels.
Breakfast good. Ate dinner in hotels, also good and very good value.
Noticed at 10.30 pm on Friday that a used room service tray had been placed in the corrodor. It was still there midday Saturday.
Not a great stay, room being so cold really impacted stay.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Great breakfast, good evening meal (if a little expensive) and excellent comfortable room.
George
George,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 15 日
Room was clean, staff were cold
David
David,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Staff all very polite and helpful.
Rooms were very comfortable and clean.
Christopher
Christopher,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
A great hotel in a convenient location
Karl
Karl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Yeup clean room, staff were wonderful on front desk and in the bar/restaurant and it was a comfortable stay with no problems, which made it a place I'll be returnin to if next in nottingham.
Danielle
Danielle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Helpful staff, enjoyable food, clean room good location.
Appalling treatment at check in. Apparently having 2 guests with the same name means that Leonardo are unable to cope. And then correcting their error, they managed to get a refund wrong and initially gave it to another person with my name, despite assurances to the contrary.
In addition, the room was quite noisy with road traffic despite being on floor 5 - the windows did not dampen this as much as they should.
Regarding parking, the rates quoted for a 3rd party car park are not correct so this cost more than expected.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 5 日
Non upgrade despite platinum member.
paul
paul,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
Friendly staff, clean, comfortable and very nice breakfast.
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Great room
Great location
Could do with some more staff poor girl in the bar was on her very very unfair
But would stay again
Maria
Maria,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 2 日
Nice hotel, good if your going to city ground 18min walk, 7-8 min walk to town.
Stig Marius
Stig Marius,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Rent rum, trevlig personal, snabb incheckning.
Conny
Conny,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Clean room an friendly staff
Charlie
Charlie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Jörgen
Jörgen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Tobias
Tobias,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Fräscht hotell med rymliga rum och bra frukostbuffé.