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Sofitel Queenstown Hotel & Spa

5.0 star property
Mountain hotel in Queenstown with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Sofitel Queenstown Hotel & Spa

Front of property
Exterior
Luxury Room, 1 King Bed, Balcony, Mountain View | Mountain view
Couples treatment rooms, hot tub, steam room, Turkish bath
Check-in/check-out kiosk
Located in the heart of Queenstown City Centre, Sofitel Queenstown Hotel & Spa is a serene retreat amidst the bustling city. Pamper yourself with a deep-tissue massage or indulge in international cuisine at one of two on-site restaurants. Enjoy cycling, bike rentals, and car rentals on site to explore nearby Skyline Queenstown.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Ski facilities
  • Bar
  • Connecting rooms available
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The current price is CNY1,706
CNY1,962 total
includes taxes & fees
Oct 14 - Oct 15

Why we love this property

Mountain spa sanctuary
A full-service spa offers sublime treatments in couples rooms. Mountains surround this hotel with its sauna, hot tub, and 24-hour gym for complete rejuvenation.
Luxury mountain showcase
Marvel at the artistic showcases from local talents. Set in the city center, this luxury hotel boasts stunning mountain views from every angle.
Culinary bliss
Two restaurants offer global cuisine with local, organic, and vegan options. A cafe and bar await. Enjoy made-to-order breakfast.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Double Beds, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Patio, Lake View

Penthouse, 1 King Bed, Patio, Lake View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Penthouse, 1 King Bed, Patio, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Lake View (Opera)

Suite, 1 King Bed, Patio, Lake View (Opera) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Patio, Lake View (Opera)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

QT Queenstown

  • Pool
  • Airport transfer
  • Parking available
  • Restaurant
9.4 out of 10, Exceptional, 965 reviews
The price is CNY1,716
CNY1,973 total
includes taxes & fees
Oct 18 - Oct 19
QT Queenstown
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About the neighborhood

Map
8 Duke Street, Queenstown, 9300

What's nearby

  • Kiwi and Birdlife Park - 3 min walk - 0.3 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 3 min walk - 0.3 km
  • Skyline Queenstown - 5 min walk - 0.5 km
  • Queenstown Gardens - 7 min walk - 0.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Fergburger - ‬1 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Beechtree - ‬3 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Gongcha - ‬3 min walk

About this property

Sofitel Queenstown Hotel & Spa

Located in the entertainment district, Sofitel Queenstown Hotel & Spa is a great choice for a stay in Queenstown. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Left Bank Cafe/Bistro, one of 2 restaurants, serves international cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (3003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Piano
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Left Bank Cafe/Bistro - This fine-dining restaurant specializes in international cuisine.
1789 Wine & Jazz Lounge - This tapas bar specializes in international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 45 per person

Children & extra beds

  • Rollaway beds are available for NZD 95.0 per night

Parking

  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown

Frequently asked questions

Does Sofitel Queenstown Hotel & Spa offer free cancellation for a full refund?

Yes, Sofitel Queenstown Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Queenstown Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel Queenstown Hotel & Spa?

Yes. Valet parking costs NZD 50 per day.

What are the check-in and check-out times at Sofitel Queenstown Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Sofitel Queenstown Hotel & Spa?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (2-min walk) and SKYCITY Wharf Casino (4-min walk) are both nearby.

What is there to do at Sofitel Queenstown Hotel & Spa and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.

Are there restaurants at or near Sofitel Queenstown Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Sofitel Queenstown Hotel & Spa have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sofitel Queenstown Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Queenstown Hotel & Spa like?

Sofitel Queenstown Hotel & Spa is located near Queenstown Beach in Queenstown City Centre, a short 2-minute walk from Skycity Queenstown Casino and 3 minutes' walk from Lake Wakatipu.

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Sofitel Queenstown Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Parking
Amenities
Towns
Bar

What guests liked

  • Breakfast was consistently excellent with a variety of options and friendly staff. (10 reviews)
  • The property's restaurants and bars offered excellent food and service, with a lovely team and great location for dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved this place!

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!
kathleen, 5-night trip

10/10 Exceptional

Great hotel, covers all basis!

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!
John, 3-night trip

10/10 Exceptional

Loved everything- a wonderful hotel in an excellent location when visiting Queenstown!
Leslie, 2-night trip

10/10 Exceptional

So pleased I chose Sofitel Queenstown

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.
Jeffrey, 6-night trip

10/10 Exceptional

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows
Gudrun, 3-night trip

10/10 Exceptional

I love this hotel. It is so elegant. The staff are so warm and welcoming. The rooms beautiful. the beds are soooo comfortable. The Sheets. Linen all beautiful.
DIANE, 1-night trip

6/10 Good

Location, location, location

Phenomenal location! The staff are lovely and helpful. We’ve stayed here several times over the years. The overall quality of the hotel has gone down. You can see the wear and tear. The beds need to be replaced. They dipped in the centre. It has become more of a family place. Expect a lot of kids.
6-night trip

10/10 Exceptional

In the heart of Queenstown
James, 1-night trip

8/10 Very good

Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.
Stacey, 1-night trip

10/10 Exceptional

Hotel was absolutely beautiful!
Jean, 4-night trip

10/10 Exceptional

Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!
Ryan, 4-night trip

8/10 Very good

Piano playing and helpful staff
allan, 2-night trip

10/10 Exceptional

Great staff
Babette, 2-night trip

10/10 Exceptional

Great property, great staff. Excellent location.
Penny, 1-night trip

10/10 Exceptional

Great luxurious hotel in the heart of Queenstown. Came here as a little treat to myself while away on business and was delighted with every aspect.
Janine, 1-night trip

10/10 Exceptional

Wonderful rooms, friendly staff
Melanie, 5-night trip

10/10 Exceptional

Great hotel, very luxurious 😊
Kelly, 2-night trip

10/10 Exceptional

Well located to all amenities. All staff friendly and extremely helpful
Robert, 1-night trip

6/10 Good

The Property was very accomodating and rooms were nice. The Staff was super friendly. The major issue was lack of available and working WIFI. It was impossible for me to work from my hotel room.
Jay, 1-night trip

8/10 Very good

The hotel is at the heart of Queenstown. Very convenient. It provides all basic needs.
Tadashi, 2-night trip

10/10 Exceptional

Great Hotel

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Melanie, 2-night trip

10/10 Exceptional

Close to all ammenities
Gregory John, 9-night trip

10/10 Exceptional

A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
Michael, 3-night trip

10/10 Exceptional

Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
1-night trip

10/10 Exceptional

Comfortable bedding and oversized tubs