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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Hotel with indoor pool, near Short Pump Town Center

Choose dates to view prices

In the heart of Richmond, Home2 Suites by Hilton Richmond Short Pump offers a warm welcome with a free breakfast buffet, gym, and business center. Unwind in the indoor pool or grab a snack from the bar/deli. With free WiFi and express check-in/out options available to you.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Self parking
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Picnic area

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is CNY965
CNY1,122 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible Tub, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Similar properties

Bar (on property)
Hyatt House Richmond / Short Pump
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 1,001 reviews
The price is CNY803
CNY933 total
includes taxes & fees
Dec 28 - Dec 29
Hyatt House Richmond / Short Pump
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About the neighborhood

Map
209 Towne Center West Blvd, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 8 min walk - 0.7 km
  • University of Richmond - 12 min drive - 15.3 km
  • Virginia Commonwealth University - 16 min drive - 24.3 km
  • Greater Richmond Convention Center - 17 min drive - 26.3 km
  • Kings Dominion - 24 min drive - 45.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Main Street Station - 19 min drive
  • Richmond Staples Mill Road Station - 20 min drive
  • Ashland Station - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Capital One Café - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬8 min walk
  • ‪Maggiano's - ‬15 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Home2 Suites by Hilton Richmond Short Pump offers a great location, putting you within just a 10-minute walk of Short Pump Town Center. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Fellow travelers say good things about the helpful staff and nearby shopping.

At a glance

DONE

Hotel size

    • 254 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 76 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (USD 10.00 per day; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Limited onsite parking (max 1 space per unit)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • An indoor pool
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium satellite channels
  • First-run movies
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Queen sofa bed
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 10.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

Does Home2 Suites by Hilton Richmond Short Pump offer free cancellation for a full refund?

Yes, Home2 Suites by Hilton Richmond Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Home2 Suites by Hilton Richmond Short Pump?

Yes, there's an indoor pool.

Are pets allowed at Home2 Suites by Hilton Richmond Short Pump?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 76 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Home2 Suites by Hilton Richmond Short Pump?

Yes. Self parking costs USD 10.00 per day. Parking spots may be limited. RV/bus/truck parking is available.

What are the check-in and check-out times at Home2 Suites by Hilton Richmond Short Pump?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Home2 Suites by Hilton Richmond Short Pump and nearby?

Home2 Suites by Hilton Richmond Short Pump has an indoor pool and a fitness center, as well as a picnic area.

Does Home2 Suites by Hilton Richmond Short Pump have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.

What's the area around Home2 Suites by Hilton Richmond Short Pump like?

Home2 Suites by Hilton Richmond Short Pump is in Short Pump, a short 8-minute walk from Short Pump Town Center.

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Reviews

Home2 Suites by Hilton Richmond Short Pump Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a generous range of options, including classic Southern favorites and standard choices. (25 reviews)
  • The property is conveniently located near many restaurants and shops, offering a variety of dining options. (10 reviews)
  • The pool was fun, clean, and a great place for kids to have a blast. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Family friendly
Kitchen
Shower
Spacious room
Restaurant

Reviews

10/10 Exceptional

Very nice, clean and spacious room. The staff was very nice and accommodating. They even sent a text to check on us every day
Leatreace, 4-night trip

10/10 Exceptional

Clean room, kind front desk staff, very enjoyable stay.
Lauren, 3-night trip

10/10 Exceptional

Great Stay

Great location, literally right beside the mall & close to a lot of places & shops, Staff was great, room was super nice & kids loved the indoor pool!
Dureal, 1-night trip

10/10 Exceptional

Great location for shopping & restaurants.
Bert, 1-night trip

10/10 Exceptional

Great place to stay! Clean, beds were very comfortable!!! Would definitely stay there again!
Teresa, 2-night trip

10/10 Exceptional

Great hotel and location.
lucia, 1-night trip

10/10 Exceptional

Excellent property in a safe area with walkable dining options nearby. Would absolutely stay here again! Highly recommended!!!
Melissa, 2-night trip

10/10 Exceptional

Nice place
Ramona, 1-night trip

10/10 Exceptional

Overall great stay
Shaunda, 1-night trip

10/10 Exceptional

breakfast included, pool and gym facilities abd bed was very comfortable
Tekiah, 1-night trip

10/10 Exceptional

HOME2 Suites by Hilton

This was a nice stay and perfect for two people. The front desk staff was so kind.
1-night trip

10/10 Exceptional

This is our third time staying here and we will definitely be back. It is so close to the amazing short pump outlet mall. The staff are so friendly and helpful.
Frank, 3-night trip

8/10 Very good

Good.

Good location. Decent stay. Ok breakfast. They charge for parking, I didn't know that.
Luciana, 2-night trip

10/10 Exceptional

Love our stay, staff was very friendly, location was perfect.
Flavia, 2-night trip

2/10 Poor

We were placed in a room across the hall from a large barking dog that started barking non-stop before 7am and barked most of the evening (6-10pm) before I called the front desk and asked them to please call the owner and check on the poor dog. Nothing ever happened and the dog continued to bark well after 11pm. There was also kids running non-stop up and down the halls. I'm all for bringing my kids and family with me, but respect for others goes a long way. The hotel staff was indifferent. Would not recommend if you want to sleep
Amy, 4-night trip

8/10 Very good

Was good
Paul, 1-night trip

10/10 Exceptional

Nice Clean Hotel

Nice hotel, clean. Beds are comfy, bathroom clean. Breakfast was fantastic. We would stay here again.
Jeff, 1-night trip

10/10 Exceptional

Pleasant and quiet experience each time
Jasmine, 1-night trip

10/10 Exceptional

After checking out of a hotel due to cleanliness this hotel was great! The staff was super helpful the facility was great and clean!
Marcus, 2-night trip

10/10 Exceptional

The room size was awesome, and the property was bright and colorful and clean! The front desk personnel were great! The only thing I did not appreciate is that the pool was very cold and that's why I chose this hotel for an inside pool, but the hospitality overrides my disappointment. I will stay here again!
Martina, 3-night trip

10/10 Exceptional

Would recommend this hotel! Very clean and in a great location!!
Lisa, 1-night trip

10/10 Exceptional

Lovely welcome. Super clean!
Lorraine, 1-night trip

8/10 Very good

The parking needed to be better organized. We payed for parking and their long term residents took up to many spots with equipment
Joseph, 3-night trip

10/10 Exceptional

Excellently kept with great staff. Thank you!
DeAndra, 1-night trip

10/10 Exceptional

Loved staying in the Short Pump area. This hotel is convenient to so many restaurants and shops. The room was clean and spacious and the breakfast features a different type of breakfast sandwich every day. My husband couldn’t wait to go down and have breakfast every morning.
Connie, 5-night trip