Staff super nice, breeze checkin, room was out dated and didn’t have wash cloths. Beautiful view
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
The resort was nice and the staff was very friendly and helpful. We booked 2 rooms and one of the rooms was outdated with old carpet and there was an air purifier placed in the room. The other room was updated with hardwood floor and was very nice.
Angela
Angela,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Hirvig
Hirvig,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
When we checked in we couldn’t get in our room. Had to move to another room. Some lights were not working. We got stuck in the elevator twice. Very disappointed in Landmark Resorts.
Michelle
Michelle,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Great, clean, comfortable, and so much fun
Amazing
Leighandra
Leighandra,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Overall, it was ok. The shower was not ideal as the showerhead would not move and the water pressure was not present. The bed was not comfortable...at all. Shoulders, neck and back are stiff. However, the waterpark, the pools, hot tubs and other amenities were amazing
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
The first room I got, I went in there and the rug was soaked by the air conditioning and it smelled like mildew. I went back down and requested another room and it was 100x better. It is very busy especially during check in. But other than that I couldn’t complain.
Hope
Hope,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Christian
Christian,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 26 日
Needs complete renovation and staff replacement
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Matthew
Matthew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Amber
Amber,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Penny
Penny,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
My first room TV didn’t let you view channels they had to bring new TV because previous person had locked all the channels ,
Roach in bathroom, room was older, but front desk lady fixed me up with a great room after that and my last 3 days were great.
Carolyn
Carolyn,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Calvin
Calvin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
We had amazing time everyone was amazing would definitely go back.
Diana
Diana,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Family vacation 2025
Everything was great except my bed. It was hard i could only sleep 2 hrs then start hurting. But the 1 of 5 hottubes helped that.
Terence
Terence,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 13 日
The carpet in the hallways sink. The pool area windows were dirty and rusty. The hotel needs updating.
Deanna
Deanna,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
Ana
Ana,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
Customer service was terrible air conditioner was broke in the room it was hard to get more towels it was our first time there and it was terrible doubt we ever go back
Kristen
Kristen,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
A big Motel, not “resort” quality
I would not choose to stay here again. The property feels dated and in need of significant renovations, more like a budget motel than a quality hotel. In my opinion, it’s closer to a 2–3 star experience at best.
Cons:
A huge hole in bathroom door
Visible rust on shower bars and door hinges
Pools were not well-maintained and appeared dirty
No room service available after 5 p.m.
The property looks very different from the promotional photos
Overall décor and facilities are outdated
Pros:
Large televisions in the rooms
Beds were comfortable
While the few positives were appreciated, they weren’t enough to offset the outdated facilities and lack of upkeep.
Akemi
Akemi,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 10 日
DO NOT STAY HERE!
I have stayed here a few times. The past times were not bad except the bedding one time. This time... the room was FILTHY! I asked for blankets the first night and they told me they didnt have any. There were NONE on the bed nor the pull down bed for my children. I had to go out late at night and buy some after I was told they would bring some up to us. It was just ME AND MY TWO SMALL CHILDREN on a vacation and it was terrible! There was a staple on the floor that I found out by stepping on it. Told the staff the next morning but they asked why I didn't call the night before. I have two small children with me and couldn't even get a blanket for us! I booked two nights and my sister was gonna book the other two nights but after my own stay I told her I could not stay there another night. So disappointed. Took until 2:45 AM the NEXT morning to find a night to stay somewhere else because my children didnt want to end their one vacation for the year. For the price... its totally unacceptable. I could have stayed at the little run down hotel down the road for half the price and did have to and my children had an awesome time there. I also was told I was gonna be refunded and have NOT! There was also bugs in the room and the room we booked had a small kitchen which was very disgusting. I had to use all the towels to clean the floor after pulling out the distrainer to wash any dishes we were using. The staff was also disgusted when I checked out and showed them these photos.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
Diana
Diana,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
The ac didn't work in the living room, we started calling around 3pm and couldn't get through until late that night. Maintenance man came and said they new the ac was broke the day before in which another family called and they moved. Really bad communication couldn't get in touch with anyone, went to front 3 different times finally someone came and fixed.
Jammie
Jammie,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
JUAN
JUAN,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Good… stay!!
I’m love it … the pools is so clean .!! I’m back next year.!!