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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

Choose dates to view prices

In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (4)

  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
The current price is CNY972
CNY1,109 total
includes taxes & fees
Jan 4 - Jan 5

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Flat Screen Tvs, Living Room, Dining Table, Work Desk, Sofa

  • Sleeps 2

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8.8 out of 10, Excellent, 1,005 reviews
The price is CNY1,041
CNY1,196 total
includes taxes & fees
Jan 9 - Jan 10
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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Westfield Valley Fair Shopping Mall - 6 min walk - 0.6 km
  • O'Connor Hospital - 6 min walk - 0.6 km
  • Santana Row Shopping Center - 16 min walk - 1.4 km
  • Santa Clara Valley Medical Center - 18 min walk - 1.5 km
  • Winchester Mystery House - 18 min walk - 1.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪O'Connor Hospital - ‬8 min walk
  • ‪Maison de Patisserie - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be just a 5-minute drive from Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Winchester Mystery House and Santa Clara University are just a 5-minute drive away. Fellow travelers love the overall value and location.

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 12-minute walk from Westfield Valley Fair Shopping Mall and 17 minutes' walk from Santana Row Shopping Center. Travelers love the hotel's prime location.

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Reviews

The Row Hotel, BW Signature Collection Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast options were plentiful and of good quality, with a variety of choices including hot and cold options. (14 reviews)
  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • The property's in-room jacuzzi tubs provided a relaxing spa-like experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed
Parking
Lobby
Education
Restaurant
Shopping
Furniture

Reviews

10/10 Exceptional

Parking was easy and secure. Staff was friendly.
Victoria, 2-night trip

10/10 Exceptional

Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Michael, 1-night trip

10/10 Exceptional

Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
jerry, 1-night trip

8/10 Very good

Great amenities
Ernesto, 2-night trip

10/10 Exceptional

Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car.
Evelyne, 4-night trip

10/10 Exceptional

.
Rashawn, 2-night trip

10/10 Exceptional

I love that we could walk to Santana Row. It was a nice little hotel.
Jamie, 1-night trip

4/10 Fair

The room was noisy with constant traffic noise until late at night. The bed was uncomfortable and the room was sparely furnished.
Paul, 1-night trip

10/10 Exceptional

Place was very clean and close to the mall!
Audrey, 1-night trip

10/10 Exceptional

Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key
Heather, 1-night trip

10/10 Exceptional

Perfect for the one night stay Efficient clean and comfy and friendly
Ursula, 1-night trip

8/10 Very good

Overall the hotel is nice. The towels and the room can benefit from better cleaning, however. Under the beds were very dusty with items from the previous guests! Some towels had spots and stains on them. The breakfast area is nice. Staff are helpful.
Pezhman, 4-night trip

6/10 Good

I would not choose this hotel for anything longer than one night or if you plan to have any time the hotel other than sleeping. It lacks any character, wasn't in great shape, etc. Definitely just a bed to sleep on and then leave
Jaclyn, 1-night trip

10/10 Exceptional

Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport.
Natalie, 1-night trip

8/10 Very good

It was a great experience staying in this hotel. Location is very accessible to everything.
Crisea, 2-night trip

8/10 Very good

Staff are friendly and the property is clean.
Marlyn, 2-night trip

10/10 Exceptional

Great environment and the bed is super comfortable!
Jose, 2-night trip

6/10 Good

Looking old

The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly.
Holly, 1-night trip

8/10 Very good

The hotel is nice. However, there are a few things that I was not pleased about. One. There is no phone in the room to contact the front desk and when you try to call them through the phone number no one picks up. I tried four times. The other thing I do not like there’s not a bag for dirty clothes in here. And no way to turn the lamp on and off it had to be unplugged. Check-in was a little confusing. I was given a code, but not told to put my hand on the door to open it. I will stay here again, but those are my concerns.
ANGELIQUE, 2-night trip

10/10 Exceptional

Clean and super reasonably priced! Will stay again in the future!
Kaitlinn, 1-night trip

10/10 Exceptional

Super comfy bed. Clean rooms.
Theresa, 1-night trip

8/10 Very good

The stay was comfortable.
Veronica, 2-night trip

4/10 Fair

Fae advertising
Inas, 2-night trip

10/10 Exceptional

We had a great stay! The beds were comfortable, the room was clean, the amenities were great! We would stay again for sure!
Ann, 1-night trip

10/10 Exceptional

The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating.
Susan, 1-night trip