Excelente trato todo súper limpio lo Recomiendo al 100 una ave céntrica súper gracias
natacha
natacha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Megan
Megan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 7 日
First I would say I will stay here again however for such an expensive new place there were a few own goals which are inexcusable because they would be so easy to fix. Saint Augustine Beach has in general lousy hotels and always has had overpriced terrible hotels. This a newly renovated hotel which is nice. The parking was easy to do and there was plenty of it. The pool area was small but OK and the hotel is not on the ocean but I assume you would know that from looking on a map. The good bits were the lobby and the general public areas of the hotel were all new and shiny. The room was very big and felt clean which is very important. Nothing much to complain about there. However, there were some silly own goals and as I’ve said I would stay here again but I have no idea why these things happen and an expensive hotel.
1. My room was not available at 4 pm for check-in because of a staff shortage. I finally got in at 4:30 but at least they took off the $20 parking fee.
2. I reserved a king with a partial view and instead got two Queens with a partial view.
3. Coming back to the room at midnight there was a distinct smell of sewage in the bathroom but I was too tired to report it and went to bed instead.
4. At 9 am on Sunday morning you could easily hear loud music in my room on the third floor coming from the restaurant and hotel lobby. Why? How is loud music more important than rest?
5. The shower leaked water all over the floor due to the screen being fitted poorly.
Britt
Britt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Such a nice hotel. Super affordable and updated. Loved the aesthetic. Check in was easy and great location. Also walking distance to the beach. We will definitely stay again.
Christy
Christy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Castillo is a Winner
Very nicely remodeled by Hilton Tapestry Collection. We'd be happy to stay at the Castillo again. The pool is especially nice, and the view from the upper floor ocean-facing rooms is an added pleasure.
George
George,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 18 日
Peggy
Peggy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Beautiful and clean . Helpful staff. Convenient to shops, dining. Two minutes walkinf to the beach. Perfect location.
Bernadette
Bernadette,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Candy
Candy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
douglas
douglas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
This property was beautifully renovated. And the front desk manager, Ms. Rhonda was absolutely the best. She made us feel welcomed and had a very lovely energy about herself.
David
David,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Great property, excellent service.
Cody
Cody,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 22 日
kathleen
kathleen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Mark
Mark,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 11 日
We were promised eBikes, but there were none. The Expedia site touts that their rates include fees like resort fees, but they charged us for the resort fee. I believe that is in the process of being corrected. Also, they had trouble finding our reservation. They blamed any confusion on the "third party sites."
John
John,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 8 日
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Brent
Brent,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Newly renovated but still have some kinks to work out. Our AC control was not working and we found the Jacuzzi to need cleaning. Once they get all the problems fixed, this will be a great Hotel.
Douglas
Douglas,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Very nice hotel very nice staff.
Sandy
Sandy,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Natasha
Natasha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Property was clean, safe affordable and the staff was friendly.
Larry
Larry,2 晚家庭旅行
Travelocity真实住客点评
8/10 很好
2025 年 7 月 28 日
We have gone here for years under its prior ownership as an Autograph hotel. The renovations are great under its new Hilton brand, but the old restaurant is missed!!
MARY
MARY,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Favorite place!!
Joshua
Joshua,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Amazing!!
Joshua
Joshua,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Robert
Robert,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Staff was incredibly helpful! Hotel in final stages of renovation. Good location.