可以免费取消我在全包式阿鲁巴Riu宫殿酒店的预订并获得全额退款吗？

是的，全包式阿鲁巴Riu宫殿酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

全包式阿鲁巴Riu宫殿酒店有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

全包式阿鲁巴Riu宫殿酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在全包式阿鲁巴Riu宫殿酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:30。退房时间为 12:00。

全包式阿鲁巴Riu宫殿酒店是否有内部娱乐场？

不，该住宿不设赌场，但希尔顿阿鲁巴赌场 (3-min walk)和凯悦酒店赌场 (8-min walk)都在附近。

在全包式阿鲁巴Riu宫殿酒店及其附近有什么游览观光项目？

现场活动包括划皮艇、浮潜和冲浪运动/趴板冲浪，您可以畅享其中。现场娱乐活动包括健身课程和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 2 个室外游泳池中任选一个畅游。全包式阿鲁巴Riu宫殿酒店也拥有6 间酒吧和桑拿房，以及健身俱乐部和花园。

全包式阿鲁巴Riu宫殿酒店店内或附近是否有餐厅？

是的，有 5 家店内餐厅，提供无国界融合菜。

全包式阿鲁巴Riu宫殿酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

全包式阿鲁巴Riu宫殿酒店周边区域环境如何？

从全包式阿鲁巴Riu宫殿酒店仅需7 分钟步行可至棕榈滩，8 分钟步行可至凯悦酒店赌场。旅客们对于该住宿的优越地理位置予以强烈好评。

努德全包式阿鲁巴Riu宫殿酒店住宿优惠| Hotels.com 好订网

Q: 全包式阿鲁巴Riu宫殿酒店有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

Q: 全包式阿鲁巴Riu宫殿酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 全包式阿鲁巴Riu宫殿酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

2/10 很差

2024 年 9 月 25 日

Jin，4 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 5 日

DA，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 12 月 7 日

I recently stayed at the Riu Palace Aruba and overall, I would consider my experience average. The rooms were very spacious, which I loved, but the furniture felt a bit outdated. The hotel itself was extremely clean, and the location is one of its biggest strengths, it’s right next to most of the popular party spots and the busy beach area. You can easily walk, rent an e-scooter right out front, or take a taxi for about $15 USD. If you’re able to walk, I definitely recommend it to explore the area. As far as food, I can only speak on breakfast and the American Country Sports Bar since I did excursions during lunch and dinner and also had a birthday dinner off-site. The food I did try was just okay. The sports bar has very limited seating and they don’t allow take-out, so you may end up waiting for a spot. Room service was another downside. The menu was very limited with not much variety compared to other all-inclusive resorts I’ve stayed at. I also wasn’t greeted with a welcome drink or offered help with my bags, although I noticed the group behind me received that service, which felt inconsistent. Overall, despite a few inconveniences, the stay wasn’t bad. The location and cleanliness were the highlights, but the food variety, room service, and small service inconsistencies kept it from being great.

Dominique，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 8 日

The room was always clean, little warm, staff were very friendly. Beach bar service would have been nice but all around a Great trip.

Jeffrey，6 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 8 日

Steve，6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 31 日

Originally our room was on floor 0 however we requested to move by second day as that room was musty smelling. RIU happily accommodated our move up to floor 9. We had a pool view with oven view. Most rooms appear to have oven view as the buildings are spread apart well. Thank you RIU. The main building is being renovated as is part of another building however that did not impede our enjoyment of the property. Milano and Krystal specialty restaurants were our favorites. The Asian one was not. We easily secured a table during the second seating. Buffet had very broad offerings for breakfast. Hidden gem was the newer sports bar at the end overlooking the beach. We arrived Sunday and were able to watch both NASCAR and the Broncos game. I was surprised. Each morning we were down at the beach securing loungers under Palapa’s by about 7:45. They fill up pretty quick. Poolside bar was quick and efficient and the bartenders were very cheerful. We used the Renova Spa at the adults only RIU next door as the spa at our “family” resort was being renovated. I’d highly recommend as the value is much better there in Aruba compared to Jamaica or Mexico based on my opinion. Note even though we were on the “family” side we were never bothered by kids and we could use the adults only amenities as well. Overall good value for our first trip to Aruba.

matthew，4 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 13 日

There was no hot water in the first 24 hours. Tv and telephones did not work. Telephone started working after I made a multiple complains. It was very noisy everyday starting 8 in the morning due to renovations. Elevators weren't working properly and steady.

Iskandar，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 13 日

We had a really amazing experience with RIU Palace! Great pools and beaches, nice and really helpful staff, clean property, great food, incredible view!

Heela，7 晚结伴旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 13 日

They kept us awake, talking loudly in the hallways in front of our rooms from early on. The buffet didn't have enough food variety, and the waitresses took a long time to serve us. Daytime activities were limited to none, just music by the pool and very poor quality shows at night. The best thing was the spa, the first-class quality of the massages, and the phenomenal service.

Idalberto，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 13 日

I don’t write reviews almost ever, but felt I should to help others in decision of lodging if traveling soon. My husband and I stayed at the Riu Palace for 5 nights and were very happy with the food options and the kind and happy staff. However, immediately entering our room we noticed it had a stench of mildew and the beds were wet because of the humidity in the air. Luckily the front desk did supply a dehumidifier for the first night and offered to switch our room the next day. However, instead of fixing the room’s issue, they made it clear we had to be out by 11am the next morning so they could prepare the room for the next guest, which didn’t feel right. They also didn’t mention that the Riu Palace gym is closed (the roof caved in) so guests have to use the Riu Antilles gym (sister hotel). Which is fine but requires about a 10 minute walk. There are only two elevators for both guests and staff use (almost never both working) so waiting time is high. The most frustrating was the constant construction from 7:00am to 8:00pm across the ENTIRE hotel. You couldn’t go anywhere (beach, pool, your room, your balcony, the lobby, etc) without the sound of jackhammering. The elevator area of our floor was always full of construction material, painting, etc etc and constant noise. It was hard to rest in the room during the day because it was so noisy. We love Aruba and really aren’t very picky people, but our experience will probably lead us to not choose Riu Palace again.

Natalia，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 13 日

Excellent

Ilmi，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 11 日

Marcos，4 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 10 日

If you are planning or have planned a trip here, cancel it! Cockroaches, no running water or hot water when they turn it on. Living out of porta potty because of no water. Limited dining. No air conditioning. Loud drilling noises in early AM. Had maintenance in our room middle of night. Challenges getting simple things like coffee, water or toilet paper. Staff was not good at managing expectations.

carol，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 10 日

Everything was nice and everyone was very friendly the only thing I did not like is that I spent a lot of money and I couldn’t get any washcloths because the maid said they didn’t have enough to give. I was given hand towels that I had to use to shower with. This was very disappointing to me.

Laura，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 9 日

rooms cleaned food was great

isabel，4 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 9 月 9 日

This Riu Palace property is in the midst of a major renovation so I was nervous about staying here. I will say that it is in a nice location as it is walking distance to bars, restaurants, etc. Also, its on the beach which was very nice. However, even though our room was in the newer construction building the elevators kept skipping floors and lurching (very scary!) so much so we gave up and took the stairs for the last 2 days of our stay. Thank goodness we were only on the 3rd floor. The food was mediocre (especially the vegetarian offerings). The gym was closed so we had to use the smaller Riu Antillas gym which was crowded because guests of that hotel were using it as well. Our shower only got hot twice during our stay and did not drain properly as water backed up covering our feet. We came back to the room one day after breakfast and the ceiling vent had fallen out and was on the floor. Our television had one channel that was stuck on the same frozen picture the entire stay and we were only able to find two other working channels. We also saw several roaches on the ground floors and in stairwell and one of our friends saw one in their room! The staff was lovely and friendly. However, I think the Riu Palace needs a little more work and TLC before I would stay here again or recommend to other travelers coming to Aruba.

Lori，4 晚结伴旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 8 日

Markeeta，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 8 日

Property was nice just a lot of construction going on. Food was the usual for all inclusive. Not great, not bad.

Kevin Lee，4 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 8 日

Good afternoon. I would like to share my horrible experience at the Riu Hotel. Once again, Expedia fails to accurately advertise resorts. This is the second year in a row that I booked an all-inclusive resort through Expedia, and they did not mention that there was construction ongoing. This time, in Aruba, we decided to try a different island. Being outside the hurricane belt, we chose Riu Hotel, and despite it being the most expensive option, we thought it would be worth it to relax with our family of six, booking two rooms. However, when we arrived the next morning, we were greeted with construction noise from both ends of the buildings within the resort. We were located on the 5th floor, in rooms 1533 and 1534, and traveling with a three-year-old and a nine-month-old, we waited for the elevator for more than 20 minutes each morning because one elevator was out of service for most of the day. I don’t know if they were working on that elevator or if they needed to shut it down to power their machinery in the other buildings, but spending 20 minutes each time we needed to go up or down was nerve-wracking! We would have taken the stairs, but having a stroller made that impossible. The noise from 8 a.m. until 4 or 5 p.m. was unbearable, and there was also no hot water for the first three days. We took cold showers, which wasn’t an issue for the adults, but it was a nightmare for the children. I have pictures regarding the elevator issue and the lack of hot water!

Shkamb，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 8 日

Chambre très humide. Rénovation de 6h du matin à 8h du soir. Nourriture excellente. Plage exceptinnelle

Julie，7 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 7 日

Yaswantee，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Garrett，3 晚行程

Expedia真实住客点评

6/10 好

2025 年 9 月 6 日

The resort was under renovation, there are construction dust in the hallways. There are mosquitoes inside the room and hallways. Other than that, food was good and the staff for the most part were nice.

Maria-Lourdes Santos，3 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 6 日

Do research about the property before booking your vacation. Multiple inconveniences during our stay! Would NOT recommend!

Estefania，5 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 9 月 6 日

This property is under full renovation / rehab. No hot water for 1st 2 nights of stay poor shower drainage. At least one out of tw0 of the elevators was out of service for duation of stay. Due to my complaints was moved from room 1822 (Jr. Suite) to room 275 on the "Time Share" side of property. Upon entering, room had not been cleaned had to put our luggage aside until housekeeping came to clean room before we could settle. Air conditioning in both rooms were not fuctioning properly as thermostat in rooms didn't control air. Its like they had temp pre set. Per hotel maintenance this was confirmed. Due to construction, crews struck and damaged cable antenna causing no t.v. for the duration of our stay (8-29-2025 through 7-1-2025). Construction and demo actively going on everyday of our stay except on Sunday. Per hotel own maintenance personel and I qoute, he states " this hotel has always had plumbing & A/C issues". Front desk staff is little to no help as it takes multiple complaints to get someone to your room. Like they just blow people off. This was my anniversary trip and it was completely ruined due to being uncomfortable the entire stay. Bookings should not be allowed here while this property is under construction

Curtis，3 晚浪漫旅行

Expedia真实住客点评

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