Grand Catalkaya Hotel in Erzurum City Center offers a warm welcome with a free breakfast buffet, daily manager's reception, and dry cleaning/laundry services. Connect to free in-room WiFi, enjoy the convenience of valet parking and an elevator. Previous guests rave about the helpful staff.
Rüstiye Sok. No .3, Kazim Karabekir Pasa Mah, Erzurum, Yakutiye, 25100
What's nearby
Rüstem Pasha Caravanserai - 3 min walk - 0.3 km
Castle of Erzurum - 3 min walk - 0.3 km
Lala Mustafa Pasa Mosque - 6 min walk - 0.6 km
Çifte Minareli Medrese - 6 min walk - 0.6 km
Twin Minaret Madrasa - 8 min walk - 0.7 km
Getting around
Erzurum (ERZ) - 20 min drive
Palandoken Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Gelgör Cağ Kebap - 3 min walk
Ye Gör Cağ Kebap - 3 min walk
Hacıbey köfte & Cağ kebap - 2 min walk
Kapadokya Kafe - 3 min walk
Grand ÇATALKAYA Hotel - 1 min walk
About this property
Grand Catalkaya Hotel
Enjoy your visit to Erzurum with a stay at Grand Catalkaya Hotel. Free perks include WiFi, valet parking, and buffet breakfast daily between 7:30 AM and 10:30 AM. Fellow travelers say good things about the helpful staff.
At a glance
DONE
Hotel size
80 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Private dining
Free daily reception
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Romance packages
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Sign language-capable staff
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Heating
Stocked minibar (select free items)
Slippers
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
Highchair
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of TRY 100 per person (roundtrip)
Children & extra beds
Airport shuttle for children between the ages of 5 and 12 costs TRY 35 (roundtrip)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 2022-25-0064
Also known as
Grand Çatalkaya Hotel
Grand Catalkaya Hotel Hotel
Grand Catalkaya Hotel Erzurum
Grand Catalkaya Hotel Hotel Erzurum
Frequently asked questions
Are pets allowed at Grand Catalkaya Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Catalkaya Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grand Catalkaya Hotel?
Yes, an airport shuttle is available. The charge is TRY 100 per person roundtrip.
What are the check-in and check-out times at Grand Catalkaya Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Grand Catalkaya Hotel?
Yes, there's an onsite restaurant.
What's the area around Grand Catalkaya Hotel like?
Grand Catalkaya Hotel is in Erzurum City Center, a short 3-minute walk from Rüstem Pasha Caravanserai and 6 minutes' walk from Castle of Erzurum.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Grand Catalkaya Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Bathroom
Toilet
Lobby
Luggage
Breakfast
Children
What guests liked
Breakfast was excellent with a great variety of dishes and a lovely spread. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 29, 2025
Très bel hôtel avec le meilleur buffet de la ville!
Olivier
Olivier, 1-night trip
8/10 Very good
Sep 25, 2025
Hotel centrico. Habitación grande, cómoda y limpia. Personal de recepción rápido en el check in. Desayuno muy variado y bueno. Cuenta con un restaurante con buena comida y camareros muy amables.
amelia
amelia, 2-night trip
10/10 Exceptional
May 31, 2025
Merkezi yerde,şehri gezmek,alışveriş icin arabaya ihtiyac olmadan konaklamak için uygun otel.
Ali Osman
Ali Osman, 1-night trip
4/10 Fair
Jul 23, 2025
Odaları son derece kirliydi yataklar veyastiklarda hep kıl ve saç vardı özensiz di ancak kahvaltilsri mukemmeldi
Verified traveler
1-night trip
8/10 Very good
Sep 15, 2024
Amazing breakfast buffet.
Nagihan
Nagihan, 1-night trip
8/10 Very good
Jan 28, 2025
Gayet güzel
Otel çok merkezi bir yerde bu mevsimde otelin içi gayet sıcak çalışanlar çok ilgili ve çok yardımcı oluyorlar
Savas
Savas, 1-night trip
10/10 Exceptional
Jul 13, 2024
Fiyata göre kalabileceğiniz en iyi otellerden biri. Şehrin merkezinde olması, zengin kahvaltı çeşidi ve personel kalitesi ile fark yaratıyor 👍
Muhammed ikbal
Muhammed ikbal, 1-night trip
10/10 Exceptional
Sep 30, 2023
It is a very good cityhotel.
Kathleen
Kathleen, 2-night trip
10/10 Exceptional
Feb 28, 2025
Tümüyle pozitif
Temiz. Konum mükemmel. Hizmet çok güzel. Canlı. İyi niyetli insanların hizmet verdiği çok misafirperver bir işletme.
Mehmet Ceyhun
Mehmet Ceyhun, 3-night trip
10/10 Exceptional
Feb 3, 2025
Gerçekten çok yardımcı oldular biz yanlışlıkla 2 kişi 1 kişilik rez yapmışız sonrasında farkettik ve gerçekten fiyat konusunda da yardımcı oldular bir şey istediğimizde de kahvaltıları müüükemmeldi 10/10 yine tercih edeceğimi bir otel
Mustafa
Mustafa, 2-night trip
8/10 Very good
Jun 21, 2025
Fiyata göre Erzurumdaki en iyi otel olabilir.
Müthiş bir Kahvaltı çeşidi var. Sadece kahvaltı için bile gidebilirsiniz. Temizlik ve yatak kalitesi iyiydi. Kaldığım oda küçük bir odaydı, kalmak isteyenlere önerim; müsait oda varsa daha büyük bir odada kalmaları. Bir de klima yoktu odamda. Galiba birkaç odada yok, daha önce büyük odada kaldım orada klima vardı. Girişte sormanızı öneririm. Personel ilgisi de çok iyi.
Muhammed
Muhammed, 1-night trip
6/10 Good
Feb 17, 2025
Oda sigara kokuyordu. Temizlik hijyen orta düzeydeydi. Kahvaltı güzeldi.
Ahmet
Ahmet, 1-night trip
10/10 Exceptional
Oct 29, 2023
A good hotel at a reasonable price. Helpful staff. A good restaurant.
Enayatollah
Enayatollah, 1-night trip
10/10 Exceptional
Oct 30, 2021
Gerçekten gerek çalışanlar olsun gerek otel olsun çok iyi bir yer. Temizlik konusu fevkalade idi. İçinizde uhte kalmadan kalabileceğiniz bir yer.
Verified traveler
4-night trip
10/10 Exceptional
Dec 26, 2023
Çalışanlar iyi
Haci Hasan
Haci Hasan, 1-night trip
2/10 Poor
Jun 25, 2025
No window small window to garage no air condition nobody talk English, dad smell in toilet. Dirty sheets and pillows,
Hashem
Hashem, 1-night trip
10/10 Exceptional
Jul 19, 2024
Sehr saubere Lokation.
Zuvorkommendes Personal. Super Service.
Riesen Auswahl zum Frühstück.
Zeki
Zeki, 1-night trip
10/10 Exceptional
Nov 29, 2023
Güvenle konaklayabilirsiniz
Izel
Izel, 1-night trip
10/10 Exceptional
Jun 30, 2023
Great breakfast
Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
N A
N A, 2-night trip
8/10 Very good
Jul 16, 2024
Mükemmel bir kahvaltısı var. Personel kalitesi üst seviyede. Odalar fena değil. Otelin şehir merkezinde olması çok büyük artı. Tek eksik klima olmaması.
Muhammed ikbal
Muhammed ikbal, 1-night trip
6/10 Good
Apr 27, 2025
Resepsiyon ve temizlik ❌
Otelin konumu, yemekleri, kahvaltısı güzeldi. Ancak resepsiyondaki arkadaşın müşteri karşılama, iletişim ve mimik konusunda kendisini geliştirmesi lazım. Otele geldiğimde ne selam aldı ne hoşgeldiniz dedi ne de yüzümüze baktı. Ayrıca oda maalesef temiz değildi. Banyo ve duşakabin içi kirliydi. Tekrar konaklama için tercih eder miyim büyük bir soru işareti.
Arif
Arif, 1-night trip
6/10 Good
Jan 14, 2025
Çatalkaya
Resepsiyon görevlileri ve lokanta görevlileri güler yüzlüydü. Ancak odada nevresimler temiz değildi. Konfor açısından da eksikler vardı.
Oguzhan
Oguzhan, 2-night trip
10/10 Exceptional
May 29, 2024
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food.
Breakfast was incredible... for a start 13 different types of cheeses!!
Room very clean and large.
Suzanne
Suzanne, 1-night trip
2/10 Poor
Jan 2, 2025
Alt kat da dar bir oda verildi .banyo temizligi iyi degildiyatak cok rahatsizdi
Hilal
Hilal, 1-night trip
10/10 Exceptional
Oct 19, 2023
Ein schönes Hotel im Zentrum der Stadt mit guten Parkmöglichkeiten.
Die ruhigen Zimmer waren zweckmäßig und sauber mit schönem Bad. Das Frühstücksbuffet ließ keine Wünsche offen. Das Personal war sehr freundlich und hilfsbereit und ging flexibel auch auf Wünsche ein. Wir haben uns sehr wohl dort gefühlt und geben eine unbedingte Empfehlung ab.