Disturbing and Unacceptable Experience
I had a deeply upsetting experience during breakfast at this hotel.
While I was eating, a small kitten entered the kitchen area, clearly looking for food. Instead of gently removing the animal, a senior staff member (appeared to be the kitchen manager or head of the kitchen) violently kicked the kitten. The act was deliberate and forceful, and it happened in full view of guests.
This was shocking, cruel, and completely unacceptable. Regardless of hotel policies, violence toward a defenseless animal is never justified. It ruined my stay instantly and left me feeling angry and distressed.
I will never stay at this hotel again, and I strongly urge animal lovers and anyone who values basic human decency to think twice before booking here.