Friendly efficient staff from the reception to the cleaner.
The room was quiet due to the concrete walls and individual roof space. A real bonus.
The room was clean and beds had lovely quality sheets. However what would set the motel to a higher standard would be a deep clean. In particular the old vinyl flooring needs upgrading or at the least a deep clean. The windows are also an area needing better care, they were smeared all over. The shower was clean although using painted wood to finish the corners isn't suitable as it harbours mould and paint was peeling off. The skirtings in the bathroom area are MDF and have swelled up, it wouldn't be a big job to replace these.
The owners have tried to upgrade, perhaps they have more plans in the future. Our room did not live up to the photos in the listing.
However, we were pleased to find the Burwood Manor Motel during such a busy time in Whanganui (Christmas and The Cemetery Circuit Race). We stayed for 3 nights in a family room.