Apart from the young, tall, white man on reception, who was rude and dismissive with an attitude, my one night stay was fine. Good size room. Nice bathroom and comfortable bed. A fridge would have been good to have. In room dining is very limited. The layout of the hotel for the 9th floor, is complicated. Breakfast choices was fair. Though the eggs had a funny smell. Carpet in communal areas need a good clean, with large stains near lifts. All female staff at reception came across very well.