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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property
Hotel with outdoor pool, near Castle Hill

Choose dates to view prices

Near Queens Gardens and Museum of Tropical Queensland, City Oasis Inn offers a peaceful retreat with a spa tub for relaxation. Enjoy al fresco dining at Sidewalk Cafe & Bar, explore the garden or have fun at the playground. With in-room WiFi and barbecue grills nearby, this hotel has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY628
CNY691 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (Pet Friendly)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Kitchenette

Executive Kitchenette | In-room safe, desk, laptop workspace, blackout drapes

Executive Kitchenette

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed | Living area

Executive Apartment, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Traditional Cottage

Traditional Cottage | In-room safe, desk, laptop workspace, blackout drapes

Traditional Cottage

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment

In-room safe, desk, laptop workspace, blackout drapes

Standard Apartment

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
Private bathroom
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Large Twin Beds and 2 Twin Beds

Executive Room

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

1 Double Bed 1 Bunk Bed, Non-Smoking, Standard Room, Family Room, Kitchenette, Air-Conditioned

  • Sleeps 4

1 Double 1 Single, Non-Smoking, Pet Friendly Room, Work Desk, Wi-Fi, Walk In Shower, Air-Conditioned

  • Sleeps 3

1 Double Bed 2 Bunk Beds, Non-Smoking, Standard Room, Family Room, Walk In Shower, Air-Conditioned

  • Sleeps 6

2 Queen 1 Bunk Bed, Non-Smoking, Executive Room, Family Room, Wi-Fi, Air-Conditioned

  • Sleeps 6

Split Level One Bedroom Queen Bed Apartment With Full Kitchen Bathtub-Non Smoking

  • Sleeps 2

Executive 1 Queen Bed Suite Room With Kitchen Bathtub Wifi Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Standard Room, Work Desk, Wi-Fi, Walk In Shower, Air-Conditioned

  • Sleeps 3

Loft

  • Sleeps 2

Deluxe Family Room

  • Sleeps 6

Traditional Cottage

  • Sleeps 4

Standard Room, Multiple Beds (Pet Friendly)

  • Sleeps 3

Family Room

  • Sleeps 6

Family Room

  • Sleeps 6

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8.6 out of 10, Excellent, 1,000 reviews
The price is CNY762
CNY838 total
includes taxes & fees
Dec 28 - Dec 29
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About the neighborhood

Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 8 min walk - 0.7 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Strand Park - 18 min walk - 1.5 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Townsville, QLD (TSV) - 13 min drive
  • Townsville Station - 21 min walk

Restaurants

  • ‪City Life Cafe - ‬7 min walk
  • ‪Pedlar Project - ‬7 min walk
  • ‪Cafe Spuntino - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

Located near a train station, City Oasis Inn Townsville, SureStay Collection by BW is a great choice for a stay in Townsville. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a hot tub.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (dogs only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (AUD 7.5 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Hot tub

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sidewalk Cafe & Bar - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 25 for adults, and AUD 5 to 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 25 per night
  • Rollaway beds are available for AUD 33 per night

Parking

  • Extended parking costs AUD 7.5 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville SureStay Collection by BW
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville

Frequently asked questions

Is there a pool at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's an outdoor pool.

Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, dogs stay free, with a limit of 2 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's free self parking.

What are the check-in and check-out times at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at City Oasis Inn Townsville, SureStay Collection by BW and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. City Oasis Inn Townsville, SureStay Collection by BW also has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near City Oasis Inn Townsville, SureStay Collection by BW?

Yes, Sidewalk Cafe & Bar offers alfresco dining.

What's the area around City Oasis Inn Townsville, SureStay Collection by BW like?

City Oasis Inn Townsville, SureStay Collection by BW is in the heart of Townsville, a short 8-minute walk from Castle Hill and 11 minutes' walk from The Strand Beach.

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Reviews

City Oasis Inn Townsville, SureStay Collection by BW Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The pool was a highlight, described as amazing, relaxing, and an oasis in the city. (8 reviews)
  • The spa and pool area was a highlight, with guests enjoying a relaxing soak and praising the friendly and helpful staff. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Restaurant
Room

Reviews

10/10 Exceptional

Freindly and clean pool was awesome
Daniel, 2-night trip

10/10 Exceptional

Good location friendly staff and clean tidy facilities
Callum, 2-night trip

10/10 Exceptional

Friendly staff, clean environment, great proximity to fun stuff in town.
Ray, 1-night trip

10/10 Exceptional

Friendly staff,easy check in & out. Tranquil surroundings loved the pool area. Room was spacious.
Geoffrey, 2-night trip

10/10 Exceptional

Great stay. Clean and comfortable
Marie-Claire, 1-night trip

8/10 Very good

Quite and in walking distance to city centre
Derek, 3-night trip

10/10 Exceptional

The bed was comfy and it was quiet. There's no elevator, but it's only two flights to the top floor. As a car-free traveller, I liked the central location and got everywhere by walking and city bus.
Helen, 4-night trip

10/10 Exceptional

Pet friendly
Jane, 1-night trip

10/10 Exceptional

Lovely staff
Sio, 1-night trip

10/10 Exceptional

Great place to stay
Stuart, 1-night trip

10/10 Exceptional

Great stay
Katie, 1-night trip

10/10 Exceptional

Great corporate style hotel!
Elly, 1-night trip

10/10 Exceptional

The pool and BBQ area was so relaxing 😌
Rachel, 2-night trip

10/10 Exceptional

The staff was exceptional in assisting me with my needs.
Lorean, 1-night trip

8/10 Very good

What a great little gem. I stayed in a standard room with a QB & SB. It was fine for the night. Ground floor with parking at front door. Comfortable bed. Gorgeous garden and pool area. Also free entry to Strand Gym and Tobruk Baths. Also has pet friendly rooms. Cafe open for breakfast has the basics needed. Friendly staff. Enjoyed my stay after a long flight. Have already booked to stay again. Good value for money
jodi, 1-night trip

10/10 Exceptional

Good Best Western hotel in Townsville city
Christopher, 2-night trip

10/10 Exceptional

The pool and spa are great. The staff are warm, friendly and flexible
Karri, 2-night trip

10/10 Exceptional

Just what we expected for the price. Thank you.
Stuart, 3-night trip

10/10 Exceptional

Really clean, lovely staff, would definitely stay again
Anthony, 13-night trip

10/10 Exceptional

Lovely pool and backyard area. Neat, tidy and helpful staff.
Vanessa, 3-night trip

10/10 Exceptional

Loved my stay very friendly and clean and tidy.
Elizabeth, 3-night trip

10/10 Exceptional

It is so pleasing to see owners and staff who take pride in the appearance and maintenance of a property. This is spotlessly clean and you can see that maintenance is a high priority. Nothing was a problem and the location was ideal for my work. Value for money and such friendly service. Congratulations to everyone involved.
Lawrie, 3-night trip

10/10 Exceptional

Perfect place for our vacation. Close to the Townsville CBD and walkable to many places we were attracted to when planning our stay.
Gerry, 7-night trip

10/10 Exceptional

Very nice place just a stroll down to the city we already been so many times and is a such good place
Domenico, 2-night trip

8/10 Very good

Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Gordon, 2-night trip