hotel itself is good but stay many times but they are always providing different rate (even change with different staff on the same day). Why can't residents have a very clear rate of the meeting spaces and a more ideal payment way? Always like we are not paying the rental and hotel is robbing us.
CHINGCHIEN
CHINGCHIEN,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2023 年 12 月 14 日
awful service
Last stay this hotel was great. But this time quality reduced too much. They are overcharing the meeting rooms and always gave out different rate by different staff. Staff are reluctant to help customers in every way. It's rainy and I just want to borrow a umbrella, they don't even bother to check and just said not avaialble, and said it's just drizze outside, no big deal. Whatever you asked for, they are reluctant to provide service. And they gave me an accessible room which did not specifically mention before booking, the spec is too weird. And room cleaning almost don't supply any new amenitis, Hilton group is so bad in every city. The tissue are finished, and they just add 4 sheets? 4 sheets only????!!!!!!!! holy crap..