Room was fine, standard. Breakfast standard. Good location. Multiple time found an empty reception. The staff often acted like you were an inconvenience for waiting for staff. I took my luggage tag to reception and asked for my luggage and the guy said where is it and then huffed and puffed when I didn’t know. My husband took the luggage in so I wasn’t there - surely it’s their job to know which room it’s locked in? Our washing line was broken, we asked for it to be fixed on day 1 as we had wet beach things - day 6 check out and it wasn’t fixed. Wouldn’t stay again.
Erica
Erica,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Stayed the night , close to Crown
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Good location, car park next door
Lee
Lee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 11 日
Dated rooms and building
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 19 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
The room was clean and spotless. Very nice.
Tanya
Tanya,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 8 日
- The room still had the previous guests takeaway in the fridge.
- Staff were not very friendly.
- We were also charged again for the stay which we had already paid for 6 months prior. Had to follow up the refund which is still not processed.
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 6 日
Check in experience was poor. The digital screen stated the wrong room type, so we had to queue for 15+ minutes to check in with the one and only person on the desk. Other staff walked by the queue of people multiple times.
The room was tired and in need of updating. It also didn’t feel clean, especially under the bed or sofa bed. I found 2 coffee cup lids (not ours) and a dust. I didn’t want to walk bare feet on the carpet.
The only thing going for this hotel is the location.
Derek
Derek,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 31 日
Kristy
Kristy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝 佳
2025 年 10 月 31 日
Friendly staff. Clean room close to public transport.
ALAN
ALAN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
norifumi
norifumi,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Great location and hotel
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 13 日
The location was ideal for my needs. The check-in and check-out experience could have been improved; I don't understand why it takes so long to wait in a queue.
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Great easy check in
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
good
Royston
Royston,2 晚行程
Wotif真实住客点评
6/10 好
2025 年 9 月 29 日
Great self check in. Only one lift working during two day stay over a public holiday long weekend. Not great with long waits. Worst shower water pressure ever experienced that was barely a trickle everytime. Twin room booked into an accessible room was not what was expected that we paid for. Overall disappointing stay.
SIMON
SIMON,2 晚家庭旅行
Wotif真实住客点评
8/10 很好
2025 年 9 月 29 日
Breakfast was outstanding
Duncan Ryan
Duncan Ryan,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Joanne
Joanne,1 晚行程
Wotif真实住客点评
8/10 很好
2025 年 9 月 27 日
Great proximity to Arts Centre and CBD. Easy to wander to array of dining options along Southbank, or dine in-house.