Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.
ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - 10 min walk
スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - 10 min walk
マリオ・カフェ&ストア - 8 min walk
パークサイド・グリル (Park side Grill) - 9 min walk
About this property
Oriental Hotel Universal City
When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, just a 5-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.
At a glance
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Hotel size
330 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 3000 per day)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Lockers available
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children
Parking
Covered self parking costs JPY 3000 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka
Frequently asked questions
Does Oriental Hotel Universal City offer free cancellation for a full refund?
Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Hotel Universal City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel Universal City?
Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
What are the check-in and check-out times at Oriental Hotel Universal City?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Oriental Hotel Universal City and nearby?
Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).
Are there restaurants at or near Oriental Hotel Universal City?
Yes, there's an onsite restaurant.
What's the area around Oriental Hotel Universal City like?
Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travelers say the area is walkable and good for families.
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Oriental Hotel Universal City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Family friendly
Restaurant
Breakfast
Train station
Food
Store
Conveniences
What guests liked
The breakfast was highly recommended and offered a great variety of options, including both western and Japanese choices. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 7, 2025
Great hotel, great location to USJ.
Great hotel close to USJ. Room was clean and beds comfortable. Super close to shops, restaurants and metro station. Would recommend this hotel definitely stay here again if we found ourselves visiting USJ again!
Verified traveler
4-night trip
10/10 Exceptional
Jun 1, 2025
Amazing stay, great location, staff were friendly and helpful.
Excellent location, everything was clean and the staff very friendly and helpfull
Luz Maria
Luz Maria, 1-night trip
10/10 Exceptional
Apr 23, 2025
Excellent location
churat
churat, 1-night trip
10/10 Exceptional
Apr 26, 2025
Excellent Hotel and strongly recommend. Very clean and spacious!
Chen
Chen, 2-night trip
10/10 Exceptional
Apr 17, 2025
Great area for staying at Universal Studios
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jun 18, 2025
Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Rebecca
Rebecca, 8-night trip
10/10 Exceptional
Mar 31, 2025
Great stay easy access to USJ
Jackielou
Jackielou, 2-night trip
10/10 Exceptional
Apr 14, 2025
Perfect location
A great hotel in a central location in Osaka. Comfortable, good sized rooms, great shower!
Emma
Emma, 1-night trip
10/10 Exceptional
Apr 23, 2025
Good location and clean room
Steven
Steven, 2-night trip
10/10 Exceptional
Jun 2, 2025
Perfect to stay when visiting USJ
The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Norito
Norito, 1-night trip
10/10 Exceptional
Jun 4, 2025
유니버셜, 지하철 모두 가까워서 너무 좋았습니다 높은층 배정받아서 전망도 좋았고 침대가 적당히 단단해서 허리가 안아프고 포근했어요 아침식사도 맛있었습니다 가지수가 다양하지는 않지만 알차고 특히 오렌지를 직접짜서 쥬스가 나오는 머신이 있는데 이쥬스가 너무 맛있어서 두잔은 마셨습니다 유니버셜에 간다면 다시 머물고 싶어요
Narye
Narye, 2-night trip
10/10 Exceptional
Jun 10, 2025
Amazing property! Very new and clean! Walking distance to USJ.
Maria
Maria, 4-night trip
10/10 Exceptional
Jul 18, 2025
Recommend and great price!
Great location within walking distance to train station and Universal Studios. Room was clean and beds comfortable. Pillows were a little hard. Room service did a great job each day keeping up the room with fresh towels! Robe like pajamas were put on the bed each night.
Theresa
Theresa, 3-night trip
10/10 Exceptional
Mar 18, 2025
Great value . Great hotel well equipped with everything
close by . Excellent theme park hotel .
Inthanom
Inthanom, 1-night trip
10/10 Exceptional
May 29, 2025
Very nice accommodation. Was in very convenient location for anyone visiting universal, was also next to train line which made it convenient to get around the rest of Osaka. Had luggage storage and sending service. As well as, many breakfast options.