Oriental Hotel Universal City

4.0 star property
Hotel with restaurant, near Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Reception
In-room safe, blackout drapes, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,387
CNY1,525 total
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 21 of 21 rooms

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

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About the neighborhood

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Kyocera Dome Osaka - 6 min drive - 5.1 km
  • Intex Osaka - 7 min drive - 6.7 km

Getting around

  • Itami Airport (ITM) - 35 min drive
  • Kansai Intl. Airport (KIX) - 49 min drive
  • Kobe Airport (UKB) - 51 min drive
  • Chidoribashi Station - 3 min drive
  • Denpo Station - 4 min drive
  • Nishikujo Station - 4 min drive
  • Universal City Station - 5 min walk
  • Ajikawaguchi Station - 9 min walk
  • Sakurajima Station - 14 min walk

Restaurants

  • ‪バタービール・カート - ‬12 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬10 min walk
  • ‪スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - ‬10 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪パークサイド・グリル (Park side Grill) - ‬9 min walk

About this property

Oriental Hotel Universal City

When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, just a 5-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.

At a glance

DONE

Hotel size

    • 330 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3000 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children

Parking

  • Covered self parking costs JPY 3000 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Does Oriental Hotel Universal City offer free cancellation for a full refund?

Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Hotel Universal City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Oriental Hotel Universal City?

Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.

What are the check-in and check-out times at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.

What is there to do at Oriental Hotel Universal City and nearby?

Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).

Are there restaurants at or near Oriental Hotel Universal City?

Yes, there's an onsite restaurant.

What's the area around Oriental Hotel Universal City like?

Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travelers say the area is walkable and good for families.

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Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Family friendly
Restaurant
Breakfast
Train station
Food
Store
Conveniences

What guests liked

  • The breakfast was highly recommended and offered a great variety of options, including both western and Japanese choices. (24 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel, great location to USJ.

Great hotel close to USJ. Room was clean and beds comfortable. Super close to shops, restaurants and metro station. Would recommend this hotel definitely stay here again if we found ourselves visiting USJ again!
4-night trip

10/10 Exceptional

Amazing stay, great location, staff were friendly and helpful.
Dylan, 2-night trip

10/10 Exceptional

Great place to stay!
Max, 9-night trip

10/10 Exceptional

部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。
MICHIKO, 1-night trip

10/10 Exceptional

Very nice hotel
Marie, 1-night trip

10/10 Exceptional

We had a great experience in the hotel with so many places to eat outside the hotel.
Prashant, 3-night trip

6/10 Good

Convenient Hotel for visiting the Universal Parks in Japan
Luis, 2-night trip

10/10 Exceptional

Perfect for a USJ trip.
Edward, 1-night trip

10/10 Exceptional

Location amazing, the free ice cream a nice daily treat, staff super friendly and rooms beautiful.
Raminder, 3-night trip

10/10 Exceptional

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Michael, 2-night trip

8/10 Very good

サービスがあるのに使えない残念さ・・・

ユニバーサルに近く、立地は良かったのですが、宿泊当日の朝からのinだったので、ウェルカムラウンジが付いてるものの、使用出来ないのが残念。閉園後、ホットドッグ、コーヒーのみでも部屋に持って入ってもいいよう、そのサービスを使えるようにしてもらえると満点です。
teruko, 1-night trip

10/10 Exceptional

Excellent location, everything was clean and the staff very friendly and helpfull
Luz Maria, 1-night trip

10/10 Exceptional

Excellent location
churat, 1-night trip

10/10 Exceptional

Excellent Hotel and strongly recommend. Very clean and spacious!
Chen, 2-night trip

10/10 Exceptional

Great area for staying at Universal Studios
Andrew, 2-night trip

10/10 Exceptional

Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Rebecca, 8-night trip

10/10 Exceptional

Great stay easy access to USJ
Jackielou, 2-night trip

10/10 Exceptional

Perfect location

A great hotel in a central location in Osaka. Comfortable, good sized rooms, great shower!
Emma, 1-night trip

10/10 Exceptional

Good location and clean room
Steven, 2-night trip

10/10 Exceptional

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Norito, 1-night trip

10/10 Exceptional

유니버셜, 지하철 모두 가까워서 너무 좋았습니다 높은층 배정받아서 전망도 좋았고 침대가 적당히 단단해서 허리가 안아프고 포근했어요 아침식사도 맛있었습니다 가지수가 다양하지는 않지만 알차고 특히 오렌지를 직접짜서 쥬스가 나오는 머신이 있는데 이쥬스가 너무 맛있어서 두잔은 마셨습니다 유니버셜에 간다면 다시 머물고 싶어요
Narye, 2-night trip

10/10 Exceptional

Amazing property! Very new and clean! Walking distance to USJ.
Maria, 4-night trip

10/10 Exceptional

Recommend and great price!

Great location within walking distance to train station and Universal Studios. Room was clean and beds comfortable. Pillows were a little hard. Room service did a great job each day keeping up the room with fresh towels! Robe like pajamas were put on the bed each night.
Theresa, 3-night trip

10/10 Exceptional

Great value . Great hotel well equipped with everything close by . Excellent theme park hotel .
Inthanom, 1-night trip

10/10 Exceptional

Very nice accommodation. Was in very convenient location for anyone visiting universal, was also next to train line which made it convenient to get around the rest of Osaka. Had luggage storage and sending service. As well as, many breakfast options.
Maya, 3-night trip