In the heart of Carmen, Urban Green Hotel & Suites offers an upscale retreat. Enjoy a full breakfast, unwind at the steam room or gym, and indulge in rejuvenating spa treatments like a body scrub or deep-tissue massage. With free WiFi and multilingual staff on hand to assist with tour tickets or other needs.
Avenida Primera, Calles 1 y 3, San José, San José, 10101
What's nearby
Morazan Park - 2 min walk - 0.2 km
National Theater - 3 min walk - 0.3 km
Central Park - 3 min walk - 0.3 km
National Museum of Costa Rica - 8 min walk - 0.7 km
Sabana Park - 3 min drive - 2.5 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
Juan Santamaria Intl. Airport (SJO) - 28 min drive
San Jose Procuradiria Museum Station - 12 min walk
San Jose Atlantic Station - 15 min walk
San Jose Pacific Station - 15 min walk
Restaurants
Cultura5 - 2 min walk
Pizza Hut - 2 min walk
La Vasconia - 2 min walk
Café La Mancha - 1 min walk
KFC - 2 min walk
About this property
Urban Green Hotel & Suites
When you stay at Urban Green Hotel & Suites, you'll be within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Communal living room
Fitness center
Spa services
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Frequently asked questions
Does Urban Green Hotel & Suites offer free cancellation for a full refund?
Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Green Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Green Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Green Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Urban Green Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.
What is there to do at Urban Green Hotel & Suites and nearby?
Urban Green Hotel & Suites has a steam room and spa services.
What's the area around Urban Green Hotel & Suites like?
Urban Green Hotel & Suites is in Carmen, a short 2-minute walk from Plaza de la Cultura and 3 minutes' walk from Morazan Park. Travelers say the area is very central and good for sightseeing.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Urban Green Hotel & Suites Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Elevator
Shower
Restaurant
Luggage
Parking
What guests liked
Breakfast was consistently described as good, delicious, and yummy. (46 reviews)
Parking was secure and conveniently located under the building. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 25, 2025
Boa escolha
Localização central! Acomodações confortáveis e funcionários atenciosos!
Welington
Welington, 1-night trip
10/10 Exceptional
Aug 11, 2025
Bien ubicado en el centro de la ciudad y todo queda muy cerca. Hay muchos restaurantes y supermercados cerca, habitaciones cómodas y el personal muy amable
JOSE ROBERTO
JOSE ROBERTO, 3-night trip
10/10 Exceptional
May 29, 2025
Buen hotel, magnífica ubicación
SALVADOR
SALVADOR, 2-night trip
10/10 Exceptional
Jun 8, 2025
Nice spacious room for the price with good staff service and great food as well.
Mathew
Mathew, 1-night trip
10/10 Exceptional
Jun 23, 2025
The breakfast was excellent.
Mike
Mike, 2-night trip
8/10 Very good
Jun 22, 2025
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Jay
Jay, 1-night trip
10/10 Exceptional
Jun 22, 2025
The hotel is in excellent condition. The service and breakfast were good.
Radames
Radames, 5-night trip
10/10 Exceptional
Jul 5, 2025
Amazing place,Amazing costumer service
Carlos
Carlos, 1-night trip
10/10 Exceptional
May 25, 2025
Muy bonito el hotel, súper amplia habitación y muy buena atención
Fabian
Fabian, 1-night trip
10/10 Exceptional
May 14, 2025
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Mhd louay
Mhd louay, 1-night trip
8/10 Very good
Jun 30, 2025
Las habitaciones sencillas son pequeñas y el baño no tiene puerta en la regadera. El desayuno es bueno y el personal muy amable.
Andrea
Andrea, 1-night trip
10/10 Exceptional
May 1, 2025
Kind staff , nice pool , beautiful garden and very agreable bar
marie
marie, 1-night trip
10/10 Exceptional
May 10, 2025
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
PJ
PJ, 1-night trip
10/10 Exceptional
Jun 3, 2025
Spacious and comfortable
Iris
Iris, 4-night trip
10/10 Exceptional
Mar 12, 2025
Desayuno muy rico. Buen lugar para hospedarse
DANIA ROSALIA
DANIA ROSALIA, 1-night trip
10/10 Exceptional
May 9, 2025
Nice, quiet & clean
PJ
PJ, 1-night trip
8/10 Very good
Mar 28, 2025
Hotel bem central, bem perto das (poucas) atrações de San Jose.
Alexandre
Alexandre, 2-night trip
8/10 Very good
May 4, 2025
Hotel accesible en San Jose Centro
Pedro Javier
Pedro Javier, 2-night trip
10/10 Exceptional
May 29, 2025
Bueno
Dianmarie
Dianmarie, 4-night trip
10/10 Exceptional
Mar 30, 2025
Very friendly staff
Matthew
Matthew, 1-night trip
10/10 Exceptional
Jun 16, 2025
Lugar céntrico, hotel remodelación interior confortable. Refrigerador no funcionaba, dos baños solo uno tenía set de aseo. Desayuno variable.
Alberto Rene
Alberto Rene, 1-night trip
10/10 Exceptional
Jul 3, 2025
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
RANDALL
RANDALL, 6-night trip
10/10 Exceptional
May 6, 2025
Muy bonita
Carlos
Carlos, 1-night trip
10/10 Exceptional
Mar 27, 2025
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Kelli
Kelli, 1-night trip
10/10 Exceptional
Mar 6, 2025
El lugar es genial céntrico y la atención de lo mejor 5 estrellas