AKEN Mind Mérida Hotel, near the vibrant Paseo de Montejo, invites you to indulge in a breakfast buffet and stay connected with in-room WiFi. Unwind by the outdoor pool or explore nearby attractions like Great Museum of the Maya World.
Great Museum of the Maya World - 2 min drive - 2.6 km
Yucatán Siglo XXI Convention Center - 2 min drive - 2.6 km
Yucatan International Convention Center - 5 min drive - 4.7 km
Plaza Altabrisa - 6 min drive - 4.6 km
Getting around
Mérida International Airport (MID) - 25 min drive
Teya-Merida Station - 32 min drive
Restaurants
Starbucks Campestre - 3 min walk
Sanbravo - 3 min walk
La Gibba - 4 min walk
Pastor Suizo - 1 min walk
Brangus - 7 min walk
About this property
Crowne Plaza Merida by IHG
Crowne Plaza Suites Merida by IHG puts you just a 5-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a snack bar/deli.
At a glance
DONE
Hotel size
136 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Buffet breakfast is offered for an extra charge of approximately MXN 196 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 800 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Frequently asked questions
Does Crowne Plaza Suites Merida by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Suites Merida by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Suites Merida by IHG?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Suites Merida by IHG?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Crowne Plaza Suites Merida by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Suites Merida by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Suites Merida by IHG?
No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.
What is there to do at Crowne Plaza Suites Merida by IHG and nearby?
Crowne Plaza Suites Merida by IHG has an outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Suites Merida by IHG?
Yes, there's an onsite restaurant.
What's the area around Crowne Plaza Suites Merida by IHG like?
Crowne Plaza Suites Merida by IHG is in Colonia Campestre, a short 1-minute walk from Paseo de Montejo.
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Reviews
Crowne Plaza Merida by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.4
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
The property's breakfast was great and delicious. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Lobby
Service staff
Children
View
Elevator
Reviews
10/10 Exceptional
Jun 2, 2025
Great stay!
luciano
luciano, 3-night trip
10/10 Exceptional
Jun 19, 2025
Excelente hotel muy recomendado
JUAN
JUAN, 1-night trip
10/10 Exceptional
Jun 28, 2025
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Richy
Richy, 3-night trip
10/10 Exceptional
Jun 18, 2025
Super bonito y la comida deeeeeeeeeli!
Aymee
Aymee, 3-night trip
10/10 Exceptional
Jun 4, 2025
El hotel estuvo increíble, tiene buenas vistas de la ciudad y la alberca tiene buen tamaño para estar un rato ahí.
José A.
José A., 2-night trip
10/10 Exceptional
Jun 20, 2025
Buenas ubicación
YOLOTZIN
YOLOTZIN, 2-night trip
10/10 Exceptional
Jun 1, 2025
Excelente ubicación
MARIA ARCANGEL ARMENTA
MARIA ARCANGEL ARMENTA, 1-night trip
10/10 Exceptional
Jun 21, 2025
Propiedad nueva muy bien ubicada, con restaurantes y comercios a los cuales puedes ir caminando, buena atención.
Hector
Hector, 1-night trip
10/10 Exceptional
Jul 10, 2025
Excellent quick trip to Mérida
Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Dannine
Dannine, 3-night trip
10/10 Exceptional
May 6, 2025
Buena estancia
MANUEL MARCELO
MANUEL MARCELO, 2-night trip
10/10 Exceptional
Mar 27, 2025
Muy bonito hotel, excelente servicio muy limpio y cómodo
Marcela
Marcela, 1-night trip
10/10 Exceptional
Jul 10, 2025
Magnífico
Maravilloso
Isabel
Isabel, 1-night trip
8/10 Very good
Jul 26, 2025
The hotel is very clean. The services very excellent. The location good. But too much noise.
Alfredo
Alfredo, 3-night trip
10/10 Exceptional
Apr 25, 2025
I love this hotel, I went everytime I need a break
Janeth
Janeth, 1-night trip
10/10 Exceptional
Apr 27, 2025
Excelente servicio
Excelente servicio, nos sentimos como en casa y un hotel muy limpio
Armida
Armida, 5-night trip
8/10 Very good
Mar 19, 2025
Hotel moderno,buen desayuno,personal atento
Elena
Elena, 4-night trip
8/10 Very good
Jun 24, 2025
Muy recomendable para uso de negocio , solo se podría mejorar el desayuno incluido con más variedad de alimentos.
Carlos
Carlos, 2-night trip
10/10 Exceptional
Feb 10, 2025
Excelentes instalaciones, servicio y comida
Alma Denisse
Alma Denisse, 5-night trip
10/10 Exceptional
Jun 10, 2025
Bueno limpio y excelente servicio
Jose
Jose, 1-night trip
10/10 Exceptional
Jun 16, 2025
El servicio, la comodidad y la limpieza.
Josafat
Josafat, 4-night trip
10/10 Exceptional
Jun 17, 2025
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Andrea
Andrea, 1-night trip
10/10 Exceptional
Apr 17, 2025
Es un hotel muy bonito y la atención fue aún mejor que sus instalaciones, los empleados muy atentos.
cecilia
cecilia, 2-night trip
10/10 Exceptional
Jan 29, 2025
Excellent hotel with all the comforts!
Boris
10/10 Exceptional
Jun 5, 2025
Excelente servicio
Edgar
Edgar, 1-night trip
10/10 Exceptional
Apr 17, 2025
Excelente hotel .!
Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc