This was a very fun all inclusive. Be sure to check the time of year so that the sea weed doesn’t block your access to the ocean. The wait staff was amazing, kind and welcoming. Front desk was not so helpful. Check out was not easy and not clear .
Christine
Christine,8 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 9 日
Overall a good stay for me but not others in my party. you can hear the cleaning staff at all hours of the day, 6 am to 10 pm. Check in was very difficult because we booked though Expedia and had issues with the number of people in the room and the hotel could not help at all, so i had to sit on the phone with Expedia for 2 hours to get it sorted to even have a place to stay. the hotel is not flexible at all, but Expedia was nice. the restaurants were booked up 4 out of the 5 nights we stayed. All but 1 bar is open after 7 pm. The shows were amazing, and we enjoyed them the most. the room service on the app only worked the first night and did not work the rest of the trip. overall, i enjoyed the relaxing stay but it's not a lot of night life or activities for someone in their young twenties.
Nichole
Nichole,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Falta de atención en de personal en pie de piscina, laguna sucia
Oswaldo Daniel
Oswaldo Daniel,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Suzanne Marie
Suzanne Marie,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 6 日
Catherine Nancy
Catherine Nancy,9 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Mixed reviews on this one.
Check in:
Our reservations had the ages of our children wrong. When we checked in they said we had an additional charge of $1200. We already had additional taxes/fees charges (about $400 per room).
Our upgraded privaleged suit did not have very good views..we faced the street. We were on the ground level and had kids but you could go into the patio to the room next to you. This seemed very unsafe unless you had both rooms. Which we had requested but were told they dint have adjoining rooms. We also reserved privelaged suite with 2 queen beds from expedia site; however those dont exist only king with sofa bed. Sofa bed was large enough so it worked out for the kids. Not as comfortable for our older son.
Privelaged Upgrade:
We did use the privelaged beach/pool area. It was very nice and clean. We didnt have a problem finding chairs. Our bartender at the privelaged bar was fantastic.
Food:
After reading reviews on dinner reservations, we booked our dinner reservations right after check in through the website. The check in staff did not mention this at all. It was pretty easy. However it still showed 2 infants so none of our reservations included our 2 kids. We had to fix it every time and hope they had room. We tried to fix it in advance but were told it was fine.
Food was good. Service was good! People were friendly.
We participated in many activities. Staff selling at pool and beach was pretty annoying.
Juanita
Juanita,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
Love that this resort is smaller, but disappointed in that there are not really any activities or areas just for children and families. Too many children at the pool bars, these need to be adult areas only. The staff is always super accommodating especially Johana, Nelson and Alfredo. Glad to see the room renovations, very modern and clean.
Janet
Janet,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
It was nice
Luis
Luis,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 30 日
overal good
Vesselin
Vesselin,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
The staff is always great, and the food is great. The keep rhe beaches and the property super clean. They are always trying to improve your stay. The spa is wonderful the hydrotherapy is always refreshing after a nice massage.
KIMISHA
KIMISHA,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 30 日
La comida, no es de muy buena calidad, cero variedad. La atención del personal de restaurantes es mala . No buscan como ayudarte o hacerte sentir cómodo. Fuimos en familia y siempre hubo problema para sentarnos juntos.
La habitación fue lo único bueno bastante limipa y bonita
Victor
Victor,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
It was central to everything
Beautiful area
charanjit Singh
charanjit Singh,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Sarah
Sarah,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 23 日
Joe
Joe,11 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 20 日
I don't know that this was unique, but the grounds around the property were immaculate. The unit we stayed in (#8031) could've used a little TLC. Many of the outlets were broken, the ceiling fan was loud and made knocking sounds which made it hard to fall asleep and we had to have someone come and fix the AC unit within the first 10 minutes that we checked into the room because it was making a very loud screeching sound. At one time the electricity went out & we had to have someone come fix it.
Pamela
Pamela,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 19 日
There was not a place to get out of the sun if you needed a break during the day other than going back to your room. We bought the privilege option, but that only gave us 4 ala carte restaurant dining during our stay. Other high level options we have had at other resorts, there were daily ala cartes that were pre booked by the resort
Amy
Amy,10 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 18 日
This was a last minute (booked Saturday went Monday) trip. We picked this resort for snorkeling and general location. We enjoyed snorkeling right off the beach. My husband hurt his foot on our first day there. (Not anything to do with the Resort. ) They were great! Helped us move from 3rd floor room to 1st floor so he didn't have to do stairs. Helped make sure we had ice packd.
Food was very good.
The staff was excellent!
Debra
Debra,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 17 日
They
Zeeshan
Zeeshan,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 15 日
10/10 stay
Lucie Catherine
Lucie Catherine,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Perfect vacation!
Karen
Karen,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 13 日
no tissue paper in room. no body lotion. has fan in bathroom, but no way to turn it on. killed two large cockroaches. killed a large black ant crawling on my bed.
robert
robert,6 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Excelente hotel con todas las comodidades y con muy buen trato de todo el personal