The smell in the room was quite bothersome. We are assuming it was from some cleaning product. The bathroom sink never delivered hot water. The elevator was excruciatingly slow when waiting for it. The vending/ice rooms on multiple floors were locked. Finally found the ice machine on the 1st floor.
Alan
Alan,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 12 日
You need to improve your service and provide better customer care.
Jimmy
Jimmy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Quarto limpo,estacionamento privado,café da manhã poderia melhor um pouco,o inconveniente é longe da estação de trem e do centro da cidade.
OLIVER
OLIVER,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Staff was amazing and always went above and beyond for us. Hotel quality about what expected for price, but over all nice. Would stay again.
Sabrina
Sabrina,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 4 日
hot tub was so old and dirty looking, stains everywhere. the additional sofa was so noisy and loud, not so sleeper friendly at all. the entire place is old and smelly, just so you know.
Nevfel
Nevfel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
Staff and amenities.
Keith
Keith,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 13 日
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 11 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Really expensive transportation to New York.
The shuttle bus doesn't always run as promised.
The breakfast was less good. Disposable tableware, and jam, butter and cheese in small plastic containers. Only 1 type of cheese, spreadable cheese.
Positive was that you could make your own waffles
Rita Ellemose
Rita Ellemose,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Nilüfer Rengül
Nilüfer Rengül,13 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
I booked this room for my wife's birthday, and sadly for her it was a complete disappointment. The room looks like it hasn't had an upgrade since the day the hotel was built (I assume in the late 70's or early 80's, judging my the decor). Door looked like it has been broken into in the past and card lock was very hard to use. Whole place smelled strongly of harsh cleaning products. Floor was sticky. Burn hole in carpet right outside the door. Ceiling patched together over the hot tub. Bathtub shower fixture wouldn't turn on unless you held it with force for a few minutes while water pressure increased enough to lock nozzel. TV wasn't working and had to call front desk to have it reset. Scratched furniture. Broken handle on closet door. Breakfast area in the morning was filthy and only had carbs and a few apples and small yogurts. I asked about eggs and the staff laughed at me. The only good thing this hotel has going for it is proximity to NYC, but beware that you are right on highway and across from a train yard, so expect a lot of noise. I would not give this place a second chance.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Nazahat
Nazahat,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 28 日
room was in good condition, off the beaten path, staff was very kind and great service.
Lorelei
Lorelei,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 27 日
Tyshawn
Tyshawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Very nice staff
Lorelei
Lorelei,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 26 日
Horror place.
This place is horrible. We can’t even stay for minutes before we departed. Hote.com please respectfully take this place off your list. Staff, odor, environment…so on and so forth. In a second I was demoralized with their services. Zero star for them.
Accessway
Accessway,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Nice room . The best part was the hot tub it was very romantic
Amber
Amber,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Bathtub had hair in it
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 17 日
Horrible!
Staff was so rude after a few hours of trying to check in because they couldn’t find our reservation but already took the money from our account we just left and had to find another hotel late at night.
Micheal
Micheal,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 17 日
The staff was polite and the room was clean and comfortable.
I was disappointed that the hot had paint peeling from inside, so I wasn't able to use it.
The refrigerator wasn't cold, however the issue was fixed after I raised my concern with the front desk.
Plenty of parking.