I was not aware that there was no elevator. Our room was on the fifth floor. I have back issues as well as a bad knee and so that was not an easy or pleasant experience after a long day in the city.
Then once we got to our room, the radiator was located where we could not reach it behind the headboard and the temperature in the room was 82°. The mini split would not turn on the air. It only was on heat as well. We brought this to the attention of the maintenance guy and he said he was going to call the super, but nobody ever came to check it out thankfully there was a ceiling fan a little comfort. Overall, I was not happy with the location of our room in the building, and the temperature in the room. Even though we brought it to the attention of the maintenance and front desk, it was not addressed until Saturday night around midnight. Thankfully, front desk could reach the radiator and was able to turn it down for our final night stay.