The Empire Hotel & Spa

4.0 star property
Victorian hotel in Llandudno with 2 restaurants and spa

Choose dates to view prices

Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding

Why we love this property

Wellness sanctuary
A full-service spa offers daily treatments from aromatherapy to hot stone massages. Health enthusiasts love the sauna, steam room, and club.
Foodie's paradise
This hotel serves up culinary bliss with 2 restaurants and a bar. The day starts right with a complimentary full breakfast to fuel adventures.
Luxurious sleep awaits
Wrap up in sumptuous bathrobes after a restful night on premium, hypo-allergenic bedding. Down comforters complete this cozy sleep sanctuary.

Room options

Double Room

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Llandudno North Shore Beach - 2 min walk - 0.2 km
  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Manchester Airport (MAN) - 79 min drive
  • Deganwy Station - 6 min drive
  • Colwyn Bay Station - 10 min drive
  • Llandudno Station - 12 min walk

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪Wildwood Kitchen - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Tiffany Café Bar - ‬4 min walk

About this property

The Empire Hotel & Spa

When you stay at The Empire Hotel & Spa, you'll be within a 15-minute drive of Eryri National Park. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and Watkins, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1854
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Victorian architecture

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard

National rating

This property has received its official star rating from Visit Wales.

Also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Is there a pool at The Empire Hotel & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Empire Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at The Empire Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Empire Hotel & Spa and nearby?

Have fun with nearby winter activities like snowboarding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Empire Hotel & Spa also has a sauna and a steam room.

Are there restaurants at or near The Empire Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around The Empire Hotel & Spa like?

The Empire Hotel & Spa is located near Llandudno North Shore Beach, just a short 1-minute walk from Llandudno ski slope and 4 minutes' walk from Promenade.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were excellent, with a lovely steam room, sauna, pool, and great spa treatments. (7 reviews)
  • The pool and spa area was a wonderful and appreciated amenity. (4 reviews)
  • Breakfast offered a good choice with cooked options made to order and a buffet selection. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
Ambience
Bar
Spa
Restaurant
Bathroom

Reviews

10/10 Exceptional

Room was excellent with good views, staff are a credit to the establishment
Kenneth, 2-night trip

10/10 Exceptional

Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
William, 2-night trip

8/10 Very good

A lovely stay.
Janet, 4-night trip

10/10 Exceptional

All round excellent, clean and friendly ..
Gary, 2-night trip

8/10 Very good

Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Jamie, 2-night trip

10/10 Exceptional

Fantastic hotel and excellent staff
Gary, 3-night trip

10/10 Exceptional

Lovely hotel we've stayed a few times now it's always a pleasant stay.
D, 3-night trip

10/10 Exceptional

There was plenty of seating area. Hotel was very clean. Staff were friendly and helpful.
Margaret, 7-night trip

10/10 Exceptional

Top class hotel

Very enjoyable stay
JOHN, 2-night trip

8/10 Very good

Staff very friendly and helpful, parking abit awkward.
jayne, 3-night trip

8/10 Very good

Parking is everything in Llandudno and guaranteed this here.
Bernadette, 5-night trip

10/10 Exceptional

The tea and coffee machines could have been accessable anytime However the rooms were well stocked with tea and coffee and the cups pots and coffee pots were a great size
Alison, 2-night trip

10/10 Exceptional

Good to find a great room, good food, friendly staff, excellent service all in one deal.
Judith, 4-night trip

10/10 Exceptional

Superb

A lovely hotel Friendly polite staff Good facilities
Richard, 2-night trip

10/10 Exceptional

The friendliness of all the staff, they make you feel so happy and they are happy to help.
Craig, 2-night trip

10/10 Exceptional

Fabulous!!
Michelle, 2-night trip

10/10 Exceptional

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Phillip, 2-night trip

6/10 Good

The only thing I didn’t agree with was there was only a four course meal on offer on a night time at £40 pp if you only wanted 2 courses it was still £40pp which I think is totally wrong.
Bev, 4-night trip

10/10 Exceptional

Friendly and helpful staff, good position
Keith, 2-night trip

10/10 Exceptional

Always a comfortable stay with delicious food
Bill, 2-night trip

10/10 Exceptional

My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Gaynor, 3-night trip

10/10 Exceptional

Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Joan, 3-night trip

6/10 Good

The property is very dated and could do with a complete refurbishment
Eileen, 4-night trip

10/10 Exceptional

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Lisa, 2-night trip

8/10 Very good

Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Sue, 2-night trip