The Empire Hotel & Spa

4.0 star property
Victorian hotel in Llandudno with 2 restaurants and spa

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Photo gallery for The Empire Hotel & Spa

Front of property
Bar (on property)
Indoor pool, outdoor pool, sun loungers
Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board
Reception
Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding

Room options

Double Room

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Great Orme Country Park - 14 min walk - 1.2 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Manchester Airport (MAN) - 79 min drive
  • Deganwy Station - 6 min drive
  • Colwyn Bay Station - 10 min drive
  • Llandudno Station - 12 min walk

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Wildwood Kitchen - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk

About this property

The Empire Hotel & Spa

At The Empire Hotel & Spa, you'll be within a 15-minute drive of Conwy Castle and Eryri National Park. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and Watkins, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1854
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Victorian architecture

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard

National rating

This property has received its official star rating from Visit Wales.

Also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Is there a pool at The Empire Hotel & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Empire Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at The Empire Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Empire Hotel & Spa and nearby?

Have fun with nearby winter activities like snowboarding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Empire Hotel & Spa also has a sauna and a steam room.

Are there restaurants at or near The Empire Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around The Empire Hotel & Spa like?

The Empire Hotel & Spa is located near Llandudno North Shore Beach, just a short 2-minute walk from Great Orme Tramway and 4 minutes' walk from Promenade.

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The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Ambience
Food
Bar
Spa
Restaurant
Bathroom

What guests liked

  • The spa facilities were excellent, offering a relaxing experience with a lovely steam room, sauna, and great spa treatments. (6 reviews)
  • Breakfast offered a good choice with cooked options made to order and a buffet selection. (7 reviews)
  • The property is located close to the beach, making it easily accessible for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Top class hotel

Very enjoyable stay
JOHN, 2-night trip

10/10 Exceptional

Fantastic hotel and excellent staff
Gary, 3-night trip

10/10 Exceptional

Superb

A lovely hotel Friendly polite staff Good facilities
Richard, 2-night trip

10/10 Exceptional

Lovely hotel we've stayed a few times now it's always a pleasant stay.
D, 3-night trip

10/10 Exceptional

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Phillip, 2-night trip

10/10 Exceptional

My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Gaynor, 3-night trip

10/10 Exceptional

Fabulous!!
Michelle, 2-night trip

10/10 Exceptional

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Lisa, 2-night trip

8/10 Very good

Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Sue, 2-night trip

10/10 Exceptional

Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Joan, 3-night trip

10/10 Exceptional

Empire & spa hotel

First stay at the empire and one of the best stays I ever ever had what a wonderful hotel & spa
Michelle, 2-night trip

10/10 Exceptional

Friendly and helpful staff, good position
Keith, 2-night trip

10/10 Exceptional

Always a comfortable stay with delicious food
Bill, 2-night trip

6/10 Good

I booked a No.72 room because it is larger than a standard. They allocated me a standard room
Trevor, 4-night trip

8/10 Very good

Weekend stay

Lovely hotel friendly staff and comfortable room although a little small bed was a queen size but very comfortable Friendly cleaner greeted us every morning on the second floor Nice ambiance in the evening witha nice touch of a piano playing lovely environment to relax and have a drink Convenient location including parking
Gwenan, 2-night trip

10/10 Exceptional

Bon rapport qualité/prix

Bel hôtel familial bien tenu, il faut laisser sa clé de voiture à l'accueil pour la gestion du parking, la piscine intérieure est un plus incontestable avec sauna hammam et salle de sport, chambre confortable et fonctionnelle avec un frigo. Point d'amélioration possible : du fromage au petit déjeuner et une balance à disposition pour peser sa valise avant le départ. Très bien placé à Llandudno pour assister au Festival Extravaganza Victorian.
sebastien, 5-night trip

10/10 Exceptional

All excellent we had a great time brilliant location
David, 2-night trip

10/10 Exceptional

Fabulous public lounges,wonderful food,outstanding service
Jacqueline, 2-night trip

10/10 Exceptional

Nice hotel - right place with parking

Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
mark, 2-night trip

10/10 Exceptional

Lovely would definitely stay again

Lovely hotel very friendly, comfortable bed and breakfast cooked to order
Jayne, 3-night trip

10/10 Exceptional

Superb

Everything about the stay was superb.
Antony, 5-night trip

10/10 Exceptional

The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Vicki, 3-night trip

10/10 Exceptional

I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Lyndsay, 2-night trip

10/10 Exceptional

Beautiful building in most convenient location, in fantastic North Wales town.
Barry, 3-night trip

10/10 Exceptional

Brilliant a lovely hotel. We keep going back so it must be lovely:)
D, 2-night trip