The room was cleaned but very old. The young man checking us in was fast but left out there was a breakfast. It was very basic but would have been nice to know. The mattresses and bed frames were very old, squeaky every time you moved an inch. The room was very small and tight four four of us. There were three towels for two people for two nights. We asked and got more but shouldn't have to ask. The toilet was loose and needed attention. Be aware that there is a Fairmont and a Fairbridge and don't get them confused. We will not be coming back.
Dawn
Dawn,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 9 日
Kyle
Kyle,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 3 日
Great location. Nice staff. Beds are very uncomfortable.
Lindsey
Lindsey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 1 日
Jennifer J
Jennifer J,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 27 日
I had a reservation for the weekend of Oct. 24 to the 27th booked. On the 23rd in the afternoon, Alaska Airlines grounded all their flights. I was supposed to fly into Portland and drive to Pullman. My flight was cancelled. Alaska wasn’t going to be able to reschedule my flight till Oct. 26th. So I was unable to take my trip at no fault to me. I started trying to call the Fairbridge from Thursday afternoon through Friday morning the 24th. No one answered my phone call until Saturday afternoon the 25th. Which then I was told too bad our policy is no cancellation no refund. Such bad customer service when I was already saddened to have to cancel my entire trip which was not my fault. The Hampton Inn accommodates and cancels reservations if it is not your fault or if you have an emergency. Stay there…they have better customer service, compassion and policies. I will never stay at Fairbridge again or ever recommend it to anyone. I talked to a desk person and was told the manager would call me back but never did. Again…very poor customer service! So they charged me for the full stay which I will be disputing.
Michelle
Michelle,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 26 日
Don’t Stay Here
Not worth the price at all. My room, the chair was broken, the lamp didn’t work and the carpets were filthy, they literally smelled dirty. The water comes out yellow in the tub/shower. I will say the room was clean from the housekeeping. The front staff was friendly so no reflection on them. The reflection of the condition of the hotel is the owners fault. A budget should be used for cleaning carpets. Fixing broken lamps and chairs along with mattresses that don’t feel like your sleeping on bricks. Will not be wasting my money staying at this hotel again.
Kimberly
Kimberly,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 18 日
Room smelled like chlorine. Employees smoked out front, which the smell reached our 1st floor room. Dirty bathtub.
Rebecca
Rebecca,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 15 日
Shandee
Shandee,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 6 日
There were no room keys due to some computer problem.
Staff was as accommodating as humanly possible, but needed to continuously run around hotel opening doors for guests
Barbara
Barbara,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 3 日
Emily
Emily,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Tiffany
Tiffany,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 9 月 29 日
CarliAnn
CarliAnn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Deann
Deann,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
We were on the 3rd floor and no elevators.
Keys did not work and we were on the 3rd floor. No hand soap in the room. Towels and bed sheets seemed dirty.
Randall
Randall,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
The staff were friendly and nice. Property wasn’t as bad as I was worried it would be based on the reviews but the Beds very uncomfortable, can hear every noise when people on floor above you walk, tub and sink don’t drain properly. Shower water turns cold when a toilet is flushed.
Emma
Emma,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 22 日
The property was nice but showed its age in the room. The room smelled clean and the bed was comfortable. The doors were loud every time someone shut and opened their rooms near us. The breakfast was very disappointing with not many options. But the staff were all friendly and helpful.
Janelle
Janelle,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 16 日
No elevator was difficult; Not a lot close to hotel; Property seemed a bit dated with no real improvements apparent; Experienced issues with whether or not there were rooms available; Cost directly through property was very high (Labor Day wknd & a football game) though we got a better price through Expedia; Desk person was friendly & room was adequate.