可以免费取消我在洲际酒店集团假日度假酒店大熊湖小屋的预订并获得全额退款吗？

是的，洲际酒店集团假日度假酒店大熊湖小屋在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

洲际酒店集团假日度假酒店大熊湖小屋有游泳池吗？

是的，有季节性开放的室外游泳池。住客可以在 09:00 至 22:00 期间使用游泳池。

洲际酒店集团假日度假酒店大熊湖小屋是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付每只宠物每次入住 USD 150 的宠物费。服务类动物免费。

何时可在洲际酒店集团假日度假酒店大熊湖小屋办理入住和退房？

开始办理入住：15:00；停止办理入住：02:00。退房时间为 11:00。

在洲际酒店集团假日度假酒店大熊湖小屋及其附近有什么游览观光项目？

附近的冬季活动包括越野滑雪、单板滑雪和雪橇，您可以畅享其中。在温暖的季节，还可以在附近的高尔夫球场打一场球。您可享用季节性开放的室外游泳池、桑拿房和健身中心等服务设施。洲际酒店集团假日度假酒店大熊湖小屋也拥有游乐厅/游戏室和花园。

洲际酒店集团假日度假酒店大熊湖小屋店内或附近是否有餐厅？

是的，有一家店内餐厅。

洲际酒店集团假日度假酒店大熊湖小屋周边区域环境如何？

从洲际酒店集团假日度假酒店大熊湖小屋仅需3 分钟步行可至村庄，6 分钟步行可至大熊湖游客中心。旅客们认为该地区适合步行，也有理想的滑雪场地。

大熊湖洲际酒店集团假日度假酒店大熊湖小屋住宿优惠| Hotels.com 好订网

Q: 洲际酒店集团假日度假酒店大熊湖小屋是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付 每只宠物每次入住 USD 150 的宠物费。服务类动物免费。

Q: 洲际酒店集团假日度假酒店大熊湖小屋店内或附近是否有餐厅？

是的，有一家店内餐厅。

8/10 很好

2024 年 4 月 4 日

Mingliang，1 晚行程

Expedia真实住客点评

2/10 很差

2023 年 3 月 6 日

ming-ho，1 晚行程

Hotels.com真实住客点评

8/10 很好

2022 年 4 月 2 日

ming-ho，1 晚行程

Hotels.com真实住客点评

8/10 很好

2021 年 12 月 25 日

蛮好的，住宿地点很方便

Qing，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 12 月 15 日

Hotel was nice, very lodge type feeling. Great location as well. My only gripe is the beds could have been a little softer, other than that happy with the stay.

Estevan，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 12 月 3 日

Staff at front counter was not helpful. Just rude and dismissive. Train staff to be helpful and courteous. There is no room service as in description. And the charge from hotel is 50 not 27. Side panels falling off walls and metal piece on floor in front of elevator is coming up off floor.

Yvonne，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 13 日

Room was spotless and the amenities were great. The game room and the complimentary coffee was a plus.

Milcah，1 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 11 月 11 日

Monica，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 7 日

The room had no air conditioning, I had to keep the outside door open through the night. The bed was very hard, uncomfortable.

Gabriela，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 11 日

CLAUDIA MARIA，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 5 日

Anthony，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 3 日

Stay at your own risk

The air conditioning did not work. I was there for 4 days and on the last day it smelled like roach spray in the second floor hallway. Paid for breakfast in advance and it only comes with a drink and a choice of pancake or French toast, eggs and sausage are extra. I ordered an extra juice that was $5. I ordered a side of sausage that was $5. Of course none of this includes a tip.

Manuel，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 23 日

Ice cold hot tub

We loved the location, they also accommodate us to stay in a room that was a little bit more fresh since the a/c in the whole hotel was not working. After staying I read the reviews and it seems to be broken for a while. The pool and the hot tub was ice cold!

Laura，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 22 日

Heather，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 19 日

Oktoberfest stay

I loved that the location is just steps from the village—so many things are within easy walking distance. We were there for Oktoberfest and didn’t have to walk far to catch the free transit to the convention center. There’s even a German deli with beer across the steeet. Those were the big wins. The front desk staff were kind and helpful, and the property overall was clean. That said, it’s definitely dated. The bathroom towels were super thin—think 1-ply—and way too small for an adult (they barely wrap around you), so bring your own if you can. I was hoping to enjoy the pool, but it was small and awkwardly placed in the parking lot, so that was a no-go. The AC wasn’t working during my stay, though they did provide fans. The property could use some updates and repairs, but nothing was truly awful. It felt like I was visiting in the off-season; I imagine the place comes alive in the winter. There’s even a little on-site restaurant and bar with live music at night, which was a nice touch. Overall, it’s not as cute, modern, or comfortable as other Big Bear spots I’ve stayed at, but the unbeatable location in the heart of the village makes it worth considering—especially during the winter months

Jeanette，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 17 日

Check in staff were not friendly. Room was clean & had everything needed.

Beth，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 9 月 16 日

The hot tub was not working. One of the reasons I booked this place. Last night there, a loud and obnoxious group of people came back to their rooms yellling, and making way too much noise from 12am to 2am. No security???This used to be my favorite hotel in Big Bear. Probably won't be back.

Rob，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 9 月 14 日

The service was good. The air conditioning was broken and there were ants in our room. I also asked about the hot tub and was told it was a cold plunge. That is weird. Seems more like they just don’t want to heat it. Had breakfast at the restaurant and it was decent. Service was very good there. Prob won’t go back. For the price we will go to an air b and b

Cherie，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 14 日

The expedia site indicates that breakfast is included in a stay on this property. This seems not to be the case. There is an attached restaurant, which is under separate management, and during our stay there they did not open for breakfast (although we had been told that breakfast would be available there from 7:00 AM.

Laurence，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 14 日

Staff was very nice and understanding when asked for a room change from ground floor to upper floor level.

moses，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 8 日

Ac was not working and it made it uncomfortable. If it had been working, it would have been a lot more enjoyable

Pablo，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 8 日

There was an issue with check in that was likely a combination of issues between the hotel and Expedia that clearly had frustrated the hotel employees and guests as generally tensions were elevated during check in and it was not the most pleasant experience but it was able to be resolved. The AC was not working in the entire hotel and it was a hot weekend though it cooled down pretty well at night and was quiet enough to keep the windows open. The hotel location is great! Very walkable to things and ample parking which was appreciated. Generally pleasant stay.

Ann，2 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 7 日

The air wasn’t working so we had to leave the window open. VERY noisy.

Karen，2 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2025 年 9 月 7 日

Nobody’s on the same page …

1. Air didn’t work. They said they’ll bring a fan to the room and never did. 2. TV didn’t work. One person says they’ll send someone up. We went out for several hours for dinner return to it still not working. Call down again they say it’s still not working properly. 3. The restaurant said they closed at 10 (on a Friday night) but when we walked down at 8:45 pm they said the kitchen closes at 9. It was so annoying because the hotel was a perfect location to everything but now we’d think twice before booking here again.

ashley，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 6 日

We went to this hotel for our baby moon on labor day weekend and it was very very warm outside, once we got there to check in the front desk gal told us there AC is down and she will put us down stairs where it’ll be cooler also have housekeeping bring a fan for me since i’m pregnant! haha so let me tell you the fan they brought was as big as my ipad! and they only brought one fan, my poor fiance didn’t get one for himself for the nightstand, I asked them for another fan twice and since didn’t bring it, I gave up and we tried to make it work for both of us.. also if we wanted to open the glass screen door for cold air at during night time there’s no outside screen where you can lock it only an glass screen door!! so you can’t really have that open during night while we are sleeping cause anyone can walk it! anyways all I have to say about this place is please at least call your guest let them know when there’s no AC in the hotel when it’s literally around 80s and let them know about the downstairs rooms only has a glass screen doors.. we both had an uncomfortable experience and it’s sucks cause i really love big bear it’s just this hotel of choice! also to mention the front desk gal said she was going to give me $50 off for the inconvenience due to the AC system, I did not see it on my final bill? I didn’t even want to argue and call them for the $50 off they can keep it! cause we’re definitely not coming back to this hotel…

Allison，2 晚浪漫旅行

Orbitz真实住客点评

洲际酒店集团假日度假酒店大熊湖小屋

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

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洲际酒店集团假日度假酒店大熊湖小屋

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