according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability...
Yi ru
Yi ru,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 24 日
Suttle bus sometimes skips P4. I'm not sure if it needs reservation.
An Chi
An Chi,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 5 月 26 日
clean and quiet
Bing
Bing,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 3 月 16 日
its ok soso
Anda
Anda,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 1 月 26 日
This is the worst hotel among the more than 20 I have stayed in this year. The environment is very poor, no one clears the snow, the wires are hanging down, and the parking fee is very expensive.
JIANBIN
JIANBIN,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 15 日
PEIFENG
PEIFENG,1 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 16 日
停車 場不的車位不夠
Kam kuen
Kam kuen,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 5 日
Free parking, very near to EWR, big mall is right beside and reasonable price. Will come bk again
Jeng Teck
Jeng Teck,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 12 月 29 日
The room was comfy and clean
Nisha
Nisha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 28 日
Key at the front desk was phenomenal!! She was festive and warm and courteous, knowledgeable and helpful! Give that girl a raise! Housekeeping was slow…called for a tub cleaning for a tub not used yet and that took like 2 hours and multiple calls. Called for toilet paper they took forever. Location is good, near the airport, outlet mall across the road, ihop and Ruby Tuesday walking distance. Great for a stay between flights but bring your own water/juice or snacks theirs are ridiculously priced
Glennis
Glennis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
Clean and easy access to things
Rob
Rob,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 22 日
The bathroom sink was defective. The water had difficulty circulating in the drain. Two days in a row where there was nothing for breakfast. Some staff members are rude while others are very welcoming and warm. I chose this hotel for the pool, but there is no pool. It was removed and they don't say it in the hotel infos.
Karine
Karine,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 19 日
Room was in good condtion, but there is no heat, in the morning time it is cold ,i complaint about the heating at front desk no one come to repair
deepak
deepak,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 18 日
Improvement with staff and their treatment of guests is needed.
Angie
Angie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Gorgeous room, seems new...very modern, very clean....loved shuttle
Jane
Jane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 16 日
Convenient location. Restaurants close by.
Friendly and competent staff,
Marie
Marie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Food not stocked. Oatmeal was empty 30 min to close. Told no more. Shuttle man left us with our bags in middle of road at airport. Didn't help move to sidewalk. We had to do it all our selves. Not safe. Rude front line workers at front desk. Not friendly
DEBORA
DEBORA,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
Breakfast was not all that great and I had to ask to clean my room after two days
michael
michael,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
I think the
Jeff
Jeff,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 6 日
Omer
Omer,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Front desk lady needs to learn how to treat guests
Lina
Lina,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 4 日
Nadav
Nadav,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 4 日
Le personnel de l'accueil oreillettes sur les oreilles en plein discussion avec son amie. Le seul avantage de cet hôtel est d'être situé en face de jersey garden. Petit déjeuner inexistant