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Treetops Resort

3.0 star property
Gaylord ski hotel with spa and free ski shuttle

Choose dates to view prices

Treetops Resort features snow tubing, snowshoeing, and ice skating. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include 2 indoor pools, a golf course, and an outdoor pool. A free ski shuttle is also available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • 2 hot tubs
  • Breakfast available
  • Free ski shuttle
  • Health club
  • Seasonal outdoor pool
  • Massage/treatment rooms
  • Conference center

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Patio
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY646
CNY864 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Deluxe Room (Inn)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.0 out of 10
Good
(6 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
3962 Wilkinson Rd, Gaylord, MI, 49735

What's nearby

  • Rick Smith Golf Academy - 5 min walk - 0.5 km
  • Gaylord Discovery Center - 9 min drive - 9.8 km
  • Otsego Lake State Park - 16 min drive - 23.9 km
  • Boyne Mountain - 38 min drive - 48.9 km
  • Avalanche Bay Indoor Waterpark - 38 min drive - 49.6 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 65 min drive
  • Area shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Qdoba Mexican Eats - ‬8 min drive
  • ‪Arby's - ‬7 min drive
  • ‪The Iron Pig Smokehouse - ‬7 min drive
  • ‪Snowbelt Brewing Company - ‬8 min drive

About this property

Treetops Resort

Treetops Resort features snow tubing, snowshoeing, and ice skating. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include 2 indoor pools, a golf course, and an outdoor pool. A free ski shuttle is also available.

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Fence around the pool

What to do

  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Ice skating
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Sledding nearby

Working away

  • 10 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Golf cart on site
  • Golf clubs on site
  • Snow sports gear

Facilities

  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Golf course on site
  • An outdoor pool
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 hot tubs
  • Massage/treatment rooms
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Ski

  • Free ski shuttle
  • Snow tubing
  • Snowshoeing
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping on request

Special features

Spa

Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 21.20 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Housekeeping
    • In-room coffee
    • Internet access (may be limited)
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to May 1:
  • One of the swimming pools
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Does Treetops Resort offer free cancellation for a full refund?

Yes, Treetops Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Treetops Resort?

Yes, there are 2 indoor pools and an outdoor pool.

Are pets allowed at Treetops Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Treetops Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Treetops Resort?

Check-in start time: 5 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Treetops Resort and nearby?

Have fun with winter activities like snowshoeing, snow tubing, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Treetops Resort also has an outdoor pool, a health club, and spa services, as well as an arcade and a picnic area.

Are there restaurants at or near Treetops Resort?

Yes, there's an onsite restaurant.

Does Treetops Resort have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Treetops Resort like?

Treetops Resort is located a short 3-minute walk from Rick Smith Golf Academy.

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Reviews

Treetops Resort Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Golf
Restaurant
Bed
Hot Tub
Booking
Food
Children
Fountains

Reviews

6/10 Good

The inside hot tub was not very warm. The heated pool was freezing cold. We went there for my son’s 10th birthday so he could swim and he couldn’t even go in the inside/outside “heated” pool because it was colder than our rivers around here.
Kelsey, 2-night trip

10/10 Exceptional

Perfect
Cameron, 2-night trip

10/10 Exceptional

The room and hallways both smelled great
Sheryl, 1-night trip

10/10 Exceptional

Stayed for a conference. Good size rooms. Beautiful fall colors
candra, 2-night trip

10/10 Exceptional

N/A
Rangarajan, 1-night trip

10/10 Exceptional

Very clean
Ashley, 1-night trip

6/10 Good

Inside the lodge was beautiful and seem to be newly renovated! The grounds need some TLC. Upon entering we noticed the curb around the front of the lodge was crubling away...The pool and area around need some serious help. The bottom of the pool and hot tubs were rough, and gross. The area around the pool had broken concrete everywhere. The bed was very uncomfortable- very hard and springy. Overall, it was clean but not worth the price we paid.
Brittany, 1-night trip

8/10 Very good

Great sleep

Beds were clean and comfy
Erik Or Bethany, 2-night trip

8/10 Very good

Room was comfortable. Common areas and restaurants are dated and carpet is dirty. Service was excellent.
James, 2-night trip

8/10 Very good

Treetops needs updated!

They placed us in the Inn, it was old and outdated. Room size was awesome, but the toilet was rust stained and the tub had permanent stains on it. The toilet ran also. The first floor had a nice door to walk out side. BUT the people on the second floor above us must have had herds of elephants running around. So loud! Golf was beautiful!
Anne Marie, 1-night trip

10/10 Exceptional

Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Jacqueline, 1-night trip

10/10 Exceptional

Everything was great except Expedia put us down for only one night when I requested two nights. Treetops was most accommodating and arranged for the second night without any problems.
Larry, 1-night trip

8/10 Very good

It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Gary, 1-night trip

6/10 Good

Nothing special

The walls were very thin and we could hear a lot of banging upstairs, also could hear someone snoring all night. There was a card by the phone saying someone would replace towels and remake beds over our 3 night stay. We got extra towels and our beds were never remade. There was a very bad water leak with a large area of soaked carpet in front of the ice machine and it was not fixed for 2 days after we arrived. There was no breakfast included. The sidewalk at the entrance had a huge and dangerous hoke in it, just waiting for someone to twist an ankle or trip. There was no mirror in the room except bathroom and no microwave in the room. For what we paid, it was not worth the money.
Willow, 3-night trip

10/10 Exceptional

in need of updating
Keith, 1-night trip

10/10 Exceptional

Very happy with the cleanliness of our room and the available amenities!
Erin, 2-night trip

8/10 Very good

Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Vincent, 3-night trip

2/10 Poor

I have never written a review in my life, but this was too disappointing not to write about. We booked two nights to support our Sons' sports competition. We checked in with one of my Sons. The next day, I found out my two other Sons would need a place to stay. I spoke to reservations and then your front desk (Amber), and all she could say was NO. Can we move to a bigger room to accommodate my Sons? Can we check out early without being penalized? Can I talk to a Manager? She said no Manager was available all weekend. Can you add us to a cancelation list? She said there was a long cancelation list. Here is an idea - allowing us to check out early and give the room to someone on that waiting list would have provided a positive customer experience for everyone involved, but the answer was also NO. Extremely disappointed all the way around
Esther, 2-night trip

4/10 Fair

First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Danielle, 1-night trip

8/10 Very good

Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Paul, 2-night trip

10/10 Exceptional

The sports bar had a good atmosphere. I was disappointed that I couldn’t get the Lions game in my room.
Roy, 2-night trip

4/10 Fair

Be Aware!

The full beds had bed springs coming through. It was the most uncomfortable stay. AND when booking the website said the slopes were open all day - and that was not true. Friday night they were open until 8 pm - Saturday and Sunday they were only open until 4pm. AND the cross country skiing was not open. And the walk between the two hot tubs was scary deadly - the ground was totally frozen.
2-night trip

8/10 Very good

As it is a three-star resort, no high expectations

It is both a location and a beautiful spot. Not too costly, either. Everyone was really nice. Old bathrooms were the only thing we disliked, particularly a bathtub that appeared to be from ancient times. It was not something I wanted to walk barefoot in. Fortunately, whenever my daughter and I go somewhere, we always bring shower shoes. Also, To improve the room's appearance, the glass on the windows and balcony door should be replaced.
Marija, 2-night trip

8/10 Very good

I did not know there was more than one lodging building which was confusing. We were put in an other building other than the main one. We found it confusing to find our building on the property. It’s a beautiful place and we looked forward to using the hot tub, restaurant and bar but had to drive to other buildings for them.
Ronda, 1-night trip

10/10 Exceptional

Beautiful room and convenient to the wedding we attended.
Lisa, 1-night trip