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Best Western Premier Alsterkrug Hotel

4.5 star property
Suburban hotel in Hamburg with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Best Western Premier Alsterkrug Hotel

Exterior
Sauna, steam room
Front of property
2 restaurants, breakfast, lunch, dinner served; German cuisine
Fitness facility
In Hamburg, Best Western Premier Alsterkrug Hotel is a haven for families and thrill-seekers alike. Unwind with a massage at alsterSpa, take in the views from the garden terrace or try your hand at bowling. With WiFi, bike rentals and childcare services available too.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Pet friendly
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Conference center
  • 6 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY970
CNY1,038 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Relax and recharge
A full-service spa open daily sets the tranquil scene for relaxation. Guests discover blissful moments in the sauna, steam room, and garden.
Food for every taste
Savor German cuisine at 2 restaurants, with vegan and vegetarian options available. Buffet breakfast awaits each morning, and a bar adds evening appeal.
Sleep sanctuary
Luxuriate in guestrooms with curated decor. Slip into plush bathrobes after rainfall showers, and rest easy with hypo-allergenic bedding and blackout drapes.

Room options

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

  • Sleeps 2

Premium Room With 1 Double Bed, Garden View, Quiet Location, Free Wifi, Air-Conditioned, Espresso Machine

  • Sleeps 2

1 Double Bed, Executive Room, Spacious Room, Free W-Lan, Espresso Machine, Air-Conditioned

  • Sleeps 3

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room

  • Sleeps 3

Similar properties

Exterior

Holiday Inn Hamburg - City Nord by IHG

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,004 reviews
The price is CNY613
CNY739 total
includes taxes & fees
Oct 12 - Oct 13
Holiday Inn Hamburg - City Nord by IHG
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About the neighborhood

Map
Alsterkrugchaussee 277, Hamburg, HH, 22297

What's nearby

  • Hagenbeck Zoo - 8 min drive - 5.3 km
  • Hamburg Messe and Congress - 10 min drive - 7.1 km
  • Miniatur Wunderland - 12 min drive - 8.9 km
  • Reeperbahn - 12 min drive - 8.4 km
  • Volksparkstadion - 12 min drive - 8.3 km

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Semperstraße Hamburg Station - 6 min drive
  • Barmbek Station - 8 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Lattenkamp U-Bahn - 22 min walk
  • Sengelmannstrasse U-Bahn - 24 min walk

Restaurants

  • ‪Grill-Haus Der Grieche - ‬3 min drive
  • ‪Sato Döner Imbiss - ‬15 min walk
  • ‪Alsterdorfer Backhus - ‬15 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Braband - ‬2 min walk

About this property

Best Western Premier Alsterkrug Hotel

At Best Western Premier Alsterkrug Hotel, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Alsterkrug, one of 2 restaurants, which serves German cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a sauna, and a steam room. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: Alsterdorf U-Bahn is 15 minutes away.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 8 per day)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Canoe
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • 6 meeting rooms
  • Conference center (2669 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Electric bike charging stations
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein - This restaurant specializes in German cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 42 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Premier Alsterkrug Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Premier Alsterkrug Hotel?

Yes. Self parking costs EUR 8 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Best Western Premier Alsterkrug Hotel?

No, this hotel doesn't have a casino, but Casino Reeperbahn (11-min drive) is nearby.

What is there to do at Best Western Premier Alsterkrug Hotel and nearby?

Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Best Western Premier Alsterkrug Hotel also has a garden.

Are there restaurants at or near Best Western Premier Alsterkrug Hotel?

Yes, there are 2 onsite restaurants, featuring German cuisine.

What's the area around Best Western Premier Alsterkrug Hotel like?

Best Western Premier Alsterkrug Hotel is in Hamburg-Nord, a short 6-minute drive from Hamburg Airport (HAM) and 14 minutes' walk from Lufthansa Technik AG.

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