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Best Western Raphael Hotel Altona

3.5 star property
Hotel with spa, near Reeperbahn

Choose dates to view prices

Photo gallery for Best Western Raphael Hotel Altona

Hypo-allergenic bedding, minibar, in-room safe, desk - Best Western Raphael Hotel Altona (Hamburg)
Bar (on property) - Best Western Raphael Hotel Altona (Hamburg)
Bar (on property) - Best Western Raphael Hotel Altona (Hamburg)
Daily buffet breakfast (EUR 17 per person) - Best Western Raphael Hotel Altona (Hamburg)
Sauna - Best Western Raphael Hotel Altona (Hamburg)
Unwind in the serene garden or explore a good book from the library at Best Western Raphael Hotel Altona. Indulge in some relaxation time at Sauna, recharge with buffet breakfast and enjoy multilingual staff assistance. Guests love this hotel's peaceful atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY680
CNY727 total
includes taxes & fees
Jan 19 - Jan 20, 2026

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Comfort Room, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • Sleeps 2

View all photos for Standard Double Room 1 Double bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room 1 Double bed

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1

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8.4 out of 10, Very Good, 1,001 reviews
The price is CNY664
CNY711 total
includes taxes & fees
Jan 3 - Jan 4, 2026
IntercityHotel Hamburg-Altona
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About the neighborhood

Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • Altonaer Balkon - 13 min walk - 1.1 km
  • Theatre Neue Flora - 17 min walk - 1.4 km
  • Fish Market - 4 min drive - 1.9 km
  • St. Pauli Piers - 5 min drive - 2.6 km
  • Reeperbahn - 6 min drive - 2.3 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg-Altona Station - 3 min walk
  • Holstenstraße (Holstenplatz) Bus Stop - 16 min walk
  • Holstenstraße Station - 18 min walk
  • Königstraße S-Bahn - 13 min walk
  • Reeperbahn S-Bahn - 20 min walk
  • Bahrenfeld S-Bahn - 27 min walk

Restaurants

  • ‪Espresso House - ‬3 min walk
  • ‪Schweinske - ‬5 min walk
  • ‪Köz Urfa - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Coffee Fellows - ‬5 min walk

About this property

Best Western Raphael Hotel Altona

When you stay at Best Western Raphael Hotel Altona, you'll be just a 5-minute drive from St. Pauli Piers and Reeperbahn. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Elbe Philharmonic Hall and Miniatur Wunderland are within a short drive. Public transportation is close by: Königstraße S-Bahn is just 13 minutes by foot.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 12 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Bicycle parking
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 per person

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Self parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • The sauna is accessible for EUR 20 per person, per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Best Western Altona
Best Western Hotel Altona
Best Western Hotel Raphael Altona
Best Raphael Altona Hamburg
Best Western Raphael Altona
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona
Hotel Best Western Raphael Altona
Hotel Raphael Altona
Raphael Hotel Altona
Best Western St Raphael
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Raphael Hotel Altona?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Raphael Hotel Altona?

Yes. Self parking costs EUR 12 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Best Western Raphael Hotel Altona?

No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.

What is there to do at Best Western Raphael Hotel Altona and nearby?

Have fun with nearby activities like cycling and hiking. Best Western Raphael Hotel Altona also has a spa.

What's the area around Best Western Raphael Hotel Altona like?

Best Western Raphael Hotel Altona is in Altona, a short 3-minute walk from Hamburg-Altona Station and 17 minutes' walk from Theatre Neue Flora.

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Reviews

Best Western Raphael Hotel Altona Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

Reviews

10/10 Exceptional

This hotel was a positive surprise - super clean, the beds were very comfortable, the bathroom big and the windows could be fully opened. We booked it because we took an early train and it is right next to the station. Friendly and fast check in.
Maria, 1-night trip

8/10 Very good

Michael at the reception desk delivered an outstanding support for me to work quite you and efficiently.
Gianluca, 1-night trip

8/10 Very good

Friendly staff, clean but small room.

Good location close to Altona station (for trains to the South I think). Very friendly staff and clean room with plenty of hot water. Only negative was that the room was pretty small and the bed also quite small.
1-night trip

10/10 Exceptional

Top
Anton, 1-night trip

8/10 Very good

Decent place, nothing special.
Frederik, 1-night trip

10/10 Exceptional

We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Patrick, 1-night trip

10/10 Exceptional

This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Rachel, 1-night trip

10/10 Exceptional

The property was great. My room was clean and spacious and the bathroom was wonderful!
Meghan, 1-night trip

8/10 Very good

Overall good experience
Anas, 1-night trip

8/10 Very good

I believe the hotel is good, but the AC services was not available only small fan was provided
ABDUL BASHEER, 4-night trip

6/10 Good

Tiny rooms and dreadfully overpriced

Tiny rooms. Way overpriced for the size.
1-night trip

4/10 Fair

not too bad

The hotel is nice to me. the location was good to me as well. Breakfast was so awesome. But due to the system change there was some misunderstanding.
bum jin, 1-night trip

10/10 Exceptional

X
Stefan, 2-night trip

10/10 Exceptional

There was nobody at the front desk when I wanted to check out at 5 in the morning.
Amie G., 1-night trip

8/10 Very good

Shower

The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
YOSHIKI R, 6-night trip

4/10 Fair

The location is close to the Altona train station, which is very practical. However the hotel rooms are old and have no air conditioning. When I arrived to my room, it seemed like the windows had been closed for days, it was hot and air quality was bad. Opening the windows helped but the noise from the station is there, so I wouldn't recommend to noise and temperature sensitive guests.
Hugo, 2-night trip

8/10 Very good

I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western
charles, 1-night trip

10/10 Exceptional

Lille værelse, men det gør ingenting da vi bare var et par veninder afsted. Meget centralt, og perfekt afstand til undergrunden. Vi manglede absolut ingenting.
Anna Mathilde, 2-night trip

6/10 Good

Förhandsinformationen hade kunnat vara bättre. "Spa" visade sig vara en enkel bastu, som kostade 20EUR att utnyttja. Mitt rum låg så till att jag behövde gå en våning för att nå dit. Funkar för mig även om det var jobbigt med en tung väska, men hade absolut inte fungerat för någon svårigheter att röra sig. Rummet var betydligt mindre än man hade kunnat förvänta sig till priset jag betalade, med tanke på att hotellet är lägre medelklass.
Henrik, 2-night trip

6/10 Good

Geschäfte waren in der Nähe...
Sascha, 2-night trip

6/10 Good

Sowohl der Check in als auch der Check out verliefen reibungslos. Die Zimmer werden nur auf Wunsch gereinigt. Der Kaffee und eine Flasche Wasser werden nur einmalig bereitgestellt. Die Zimmerreinigung ist gründlich. Im grossen und ganzen hat uns der Aufenthalt gut gefallen.
Daniel, 4-night trip

10/10 Exceptional

Für ältere Menschen zu schwer, mit einem vollen Koffer die Eingangsstufen zum Hotel hoch zu kommen.
Rita, 1-night trip

10/10 Exceptional

Zentral gelegen, sauber und freundliches Personal.
Christoph, 1-night trip

6/10 Good

Es war alles okay
Petra, 2-night trip

6/10 Good

Die Lage ist sehr gut und praktisch für Aktivitäten da sehr gute Anbindung an öffentliche Verkehrsmittel.Leider war mein Zimmer zur Straße. Sehr laut. Parkmöglichkeiten für PKW sehr gut. Schlafbeteich und Bad sehr beengt.
Günther, 2-night trip