可以免费取消我在南圣荷西 / 摩根山丘凯艺套房饭店的预订并获得全额退款吗？

是的，南圣荷西 / 摩根山丘凯艺套房饭店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

南圣荷西 / 摩根山丘凯艺套房饭店是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在南圣荷西 / 摩根山丘凯艺套房饭店办理入住和退房？

开始办理入住：15:00；停止办理入住：02:00。退房时间为 11:00。提供无接触办理入住和无接触办理退房服务。

在南圣荷西 / 摩根山丘凯艺套房饭店及其附近有什么游览观光项目？

附近的玩乐活动包括附近泳圈漂流和附近游泳，您可以畅享其中，还可以在附近的高尔夫球场打一场球。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如水上乐园和附近的室外游泳池使用服务。

南圣荷西 / 摩根山丘凯艺套房饭店周边区域环境如何？

从南圣荷西 / 摩根山丘凯艺套房饭店仅需1 分钟步行可至摩根山户外体育中心。

莫根山南圣荷西 / 摩根山丘凯艺套房饭店住宿优惠| Hotels.com 好订网

2/10 很差

2024 年 10 月 29 日

1. The microwave oven is full of hairy and green food. Has the cleaning staff never cleaned it up? 2. What's more, they actually took away the plate full of maggots and then asked me to use the microwave oven. It's crazy. 3. The staff have a bad attitude.

ZHOU，1 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2022 年 11 月 13 日

Yuan，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 12 月 8 日

Rooms do not look at all like pictures on Hotels.com. Non smoking room smelled like smoke, burn holes on blankets, burns on walls. Remote back was taped so batteries stayed secured, plug for blow dryer had been cut. I believe these pictures posted for this specific location is from a different location. Guy at the front desk was pleasant though.

heather，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 26 日

Hotel has rats and there's rat poop along baseboards, spiderwens everywhere, and no sense on cleanliness, checked in on Monday 11/24 and trash was still on stairs when we checked out on Wednesday 11/26. Would not stay here again.

Robert，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 11 月 10 日

We stayed a night for a soccer game which was nice to have fields across street. Its a 2 star, classic, you get what you pay for. The good: beds were nice and comfortable. Sheets clean and Pillows were nice. Thats what we were there for so it worked out great. The bad: carpets and hallways have an old smell. TV's too small for room while watching TV. Bathroom shower was old and shower knob fell off and exposed wall near shower spout. Provided only 1 towel in the bathroom. Ive read this from other reviews too. Pick up additional towels from front desk at check-in. Grounds: The pool was open and went for a swim. It was cold. Hot tub was not in working order. For the price it worked out for a night.

Sean，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 9 日

Stayed there solely for the location. Over

Stacy，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 6 日

Hotel is located in a great area. Although our stay was “peaceful” there were a few things that were upsetting. For instance, we didn’t have a working toilet and although we asked for someone to come check it out, no one came. With a family and little ones, it was frustrating! Going upstairs from the side door looks a little dirty and outdated. But it was nothing too crazy. Sliding door in rooms are locked so can’t open them. Ac worked great!

Mark，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 11 月 3 日

cirilo，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 29 日

TesQuene，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 21 日

Horrible, do not stay here!

Absolutely terrible hotel. Pictures are not accurate. Run down in every way. Debris in stairwells, litter surrounding entry. Disappointing breakfast offerings, broken hot tub and sad looking pool. Rooms didn't appear vacuumed at all, sheets and towels were stained. Speaking of towels, only 1 or 2 offered per room and it was difficult to get more. We stayed nights (paid for 3, but left after 2 because it was so bad -without a refund). Stayed in 4 different rooms and all were bad. Dirty walls, old moldy looking tubs and bathroom outlets that didn't work. It is close to the ballpark, but not worth your health or safety. Stay somewhere else! Hotels.com should be ashamed to have them on their site.

Emily，3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 20 日

Disgusting! Dirty! Worst hotel I’ve ever stayed at, second place isn’t even in the same stratosphere. I wouldn’t recommend this place to my worst enemy. Okay, maybe I would.

Phillip，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 19 日

In need of a cleaning, carpets were filthy, in room and hallways. Cockroaches in my room, walls stained, desk, sinks, table were not cleaned off. Only one towel to dry off. Door leading to parking lot broken so was left open with a rock. TV remote missing, AC unit didn't work so it was unplugged, went to plug it in and started to smoke fire hazards. Manager walked over debris in hallway never picked it up. One good thing... No bed bugs but heard chewing sounds coming from the walls. Manager was never around. Horrible stay. Was supposed to check out Sunday 10/19, after seeing the roaches I left Saturday afternoon. Never will I stay there again. The company needs to close this place and give it a good cleaning and new management. I want my money back.

Michael，4 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 8 日

2 or 3 star hotel

Staff was nice. Older hotel. Some rooms have no AC. Ok for the price.

Brandon，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 30 日

The room was not cleaned throughly. The fridge was dirty, food not cleaned of the dresser, chips behnd the tv dresser area, a piece of paper left in the dran of the bathtub, no ac but fan in the room, went too take a shower and couldnt pull out the nob to release water to shiwer head . It was to many negatives in this place. We had to leave the sliding door open overnight , fan on so the noise of the traffic wasnt a great thing. Price was not bad but for a l

Angelica，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 29 日

The hotel was not very clean and they didn't offer water or coffee and the service was not very good.

Gloria，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 29 日

Hotel Lobby & Kitchen area very dirty. Entrance and hallway towards room smelled like marijuana and cigarettes. Front desk attendant did not seem to care.

EVELYN，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 24 日

Aliyah，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 23 日

Do not stay here

The room was filthy. There were stains everywhere. The drapes were torn to shreds the side chair was also kind of shredded up. There were holes in different things rust and broken pieces all over the place. The lock on the door didn’t work. It was missing pieces so it wouldn’t lock. I wouldn’t stay in that unsafe room and hotels.com didn’t work to get my money back even after I show showed them the pictures and the video of the front desk clerk saying that all I had to do was request a refund from hotels.com. Terrible experience.

Antonette，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 16 日

The images were for sure very deceiving. I tried to give it the benefit of the doubt but from entering the lobby and the rest of the hotel it smelled like cigarettes even in the nonsmoking areas. The room also smelled like cigarettes. The front desk clerk had an attitude and provided the wrong room number. The bathroom has a tub but you can’t take a bath. Their quilt and the blankets had stains on it. The air conditioner was great but other than that it wasn’t worth the stay.

Karmina，2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 15 日

Quality Stay, don’t stay.

The room was ghetto. Missing coffee filter, only three pillows, one towel set, AC unit didn’t cool down room, screen off window, shower curtain had stain on it, shower towel mat had a rip, blanket was ripped and stuff was coming out, no one came by to clean our room while we were gone. Breakfast was a joke, all they had were waffles,slices bread, cereal and banana’s. The orange juice was watered down/ coffee was nasty no type of protein was offered. I’ve been to other quality stays this is by far the worst one, Ever.

Andrea，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 11 日

room was rundown blood on the floor walls doors looked all messed up like they’ve been kicked down smells like cigarettes found cockroaches area is sketchy pictures are misleading

Ivan，2 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 11 日

Room needed lots of repair

Clinton，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 9 月 11 日

Property was dirty. Found cockroach's when we returned to the room after a day out. Only gave one towel and when requested more, they would only give me three towels for my four day stay. Shower was nasty.The doors were falling apart. Zero out of ten would not recommend.

Jennifer，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 9 月 10 日

Nice

Smooth easy check-in. We reserved for 2 adults- had 1 towel and hand towel in room. Had to ask for more, they kindly gave.

Trina，1 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 9 日

Don’t let the pictures fool you

The pictures definitely look better than the actual hotel. Personally, I would not stay again, but if you’re on a budget and really don’t care then I guess it works.

Shyanne，1 晚行程

Hotels.com真实住客点评

南圣荷西 / 摩根山丘凯艺套房饭店

Quality Inn & Suites South San Jose / Morgan Hill

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可以免费取消我在南圣荷西 / 摩根山丘凯艺套房饭店的预订并获得全额退款吗？

南圣荷西 / 摩根山丘凯艺套房饭店有游泳池吗？

南圣荷西 / 摩根山丘凯艺套房饭店是否允许携带宠物入住？

南圣荷西 / 摩根山丘凯艺套房饭店是否有停车场？

何时可在南圣荷西 / 摩根山丘凯艺套房饭店办理入住和退房？

在南圣荷西 / 摩根山丘凯艺套房饭店及其附近有什么游览观光项目？

南圣荷西 / 摩根山丘凯艺套房饭店周边区域环境如何？

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2/10 很差

ZHOU