In the heart of Innenstadt II, Hotel Imperial provides a convenient retreat with free in-room WiFi. Connect to the world while you're there or unwind with a newspaper - and rest assured that helpful staff are always on hand.
Congress Center Messe Frankfurt - 15 min walk - 1.3 km
Festhalle Frankfurt - 18 min walk - 1.5 km
Alte Oper - 4 min drive - 2.7 km
Getting around
Frankfurt Airport (FRA) - 22 min drive
Mainz (QFZ-Mainz Finthen) - 36 min drive
Frankfurt am Main West Station - 12 min walk
Güterplatz Frankfurt a.M. Station - 25 min walk
Dubliner Straße Bus Stop - 26 min walk
Bockenheimer Warte Tram Station - 4 min walk
Juliusstraße Tram Stop - 4 min walk
Bockenheimer Warte Station - 5 min walk
Restaurants
Kish Restaurant - 4 min walk
Villa Leonhardi - 8 min walk
Vietpho Cuisine - 4 min walk
Palu Grill Haus - 3 min walk
Ban Thai - 4 min walk
About this property
Garner Hotel Frankfurt Palmengarten by IHG
At Garner Hotel Frankfurt Palmengarten by IHG, you'll be just a 5-minute drive from Frankfurt Trade Fair and Alte Oper. Also, Congress Center Messe Frankfurt and Römerberg are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Bockenheimer Warte Tram Station is 4 minutes and Juliusstraße Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
68 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 17.50 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Elevator door width (inches): 51
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.5 for children
Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 15 per night
Parking
Self parking costs EUR 17.50 per day
Pool, spa, & gym (if applicable)
The sauna is accessible for EUR 9.90 per person, per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe
Frequently asked questions
Does Garner Hotel Frankfurt Palmengarten by IHG offer free cancellation for a full refund?
Yes, Garner Hotel Frankfurt Palmengarten by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Garner Hotel Frankfurt Palmengarten by IHG?
Yes, pets stay free.
Is parking offered on site at Garner Hotel Frankfurt Palmengarten by IHG?
Yes. Self parking costs EUR 17.50 per day. Parking spots may be limited.
What are the check-in and check-out times at Garner Hotel Frankfurt Palmengarten by IHG?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Garner Hotel Frankfurt Palmengarten by IHG?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What's the area around Garner Hotel Frankfurt Palmengarten by IHG like?
Garner Hotel Frankfurt Palmengarten by IHG is in Bockenheim, a short 4-minute walk from Bockenheimer Warte Tram Station and 17 minutes' walk from Frankfurt Trade Fair.
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Garner Hotel Frankfurt Palmengarten by IHG Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Cities
Supermarkets
Air conditioning
Store
Bed
Reviews
10/10 Exceptional
Oct 3, 2025
Clean
Na
Elaine
Elaine, 2-night trip
6/10 Good
Jun 17, 2025
Renovations in progress, but nice staff and good location.
David
David, 8-night trip
6/10 Good
Jul 28, 2025
Good an nice overnight 👍
Nice hotel close to the motorway. Good breakfast. Missing info about the limited parking.
It appears that the hotel has changed its name so little confusing when arriving in the night.
Christian
Christian, 1-night trip
8/10 Very good
Jun 17, 2025
Great staff. Good breakfast. Renovations in progress.
David
David, 1-night trip
8/10 Very good
Jun 17, 2025
Great location. Nice staff. Could be cleaner.
David
David, 1-night trip
8/10 Very good
Jun 5, 2025
good service
Hanh
Hanh, 1-night trip
8/10 Very good
Mar 4, 2025
it was nice and clean and very professional staff
Nazir Ahmad
Nazir Ahmad, 1-night trip
8/10 Very good
Mar 29, 2025
I stay here frequently for work trips. The hotel is a bit dated, but nice. Good breakfast. Good if you are on a budget.
David
David, 1-night trip
8/10 Very good
May 6, 2025
I stay here often on business. Rooms have not been as clean as they used to be over the past couple of months. Lobby is newly renovated - a great improvement!
David
David, 1-night trip
8/10 Very good
Mar 29, 2025
I stay here frequently for work trips. Dated, but nice. Good breakfast. Good if you are on a budget.
David
David, 1-night trip
10/10 Exceptional
Mar 27, 2025
Great
Chaim
Chaim, 1-night trip
6/10 Good
Apr 14, 2025
I have stayed here many times on business. The staff is very supportive the breakfast is great. This time, the room I was given had not been cleaned. The front desk attendant very quickly got me a new room so there was no problem.
David
David, 1-night trip
10/10 Exceptional
Jan 18, 2025
Booked this for my son for one night. He said the room was great.
Jelena
8/10 Very good
Feb 14, 2025
I have stayed here many times on business. It is a once very nice and now decent place to stay in a wonderful location, at a good price and with a good breakfast. This time, unlike all the other times, I noticed that the room (especially the bathroom) were not as clean as usual.
David
David, 1-night trip
8/10 Very good
Jul 2, 2022
Great hotel in a great location
Brooklyn
Brooklyn, 2-night trip
10/10 Exceptional
Mar 6, 2025
Good
christian prince
christian prince, 3-night trip
8/10 Very good
Jan 26, 2025
I have stayed here twice. The hotel is aged, but nice. Bathrooms have been updated in most rooms and some other updates have been completed in recent years. Continental breakfast is good. Good if you have business in Frankfurt Bockenheim or Westend and are on a limited budget.
David
David, 1-night trip
10/10 Exceptional
Aug 6, 2024
The people are very nice
Cherry Ann
Cherry Ann, 7-night trip
8/10 Very good
Dec 7, 2023
Very tidy hotel with nice, spacious rooms. Good beakfast and well situated.
Miia
Miia, 4-night trip
10/10 Exceptional
Nov 26, 2022
Very neat, spacious rooms, and wonderful staffs to help you navigate the city.
Razak
Razak, 1-night trip
2/10 Poor
Nov 13, 2023
Breakfast was good
SCOTT
SCOTT, 6-night trip
10/10 Exceptional
May 21, 2023
Everything was perfect. Location is very nice.
Renan Cem
Renan Cem, 2-night trip
2/10 Poor
Jun 25, 2025
Given wrong room multiple times
Reserved their largest room and paid the higher price as i was coming with my 2 young daughters. When i checked in, they gave me a small room with just a double room. When I informed him that I ordered the larger room, he said it's not possible because i only put 2 adults in the reservation (which was a default on my acct). I informed him, if i want a big room even with 1 adult, i should get what i pay for, not for them to automatically assign me a smaller/cheaper room. I agreed 2 book a 2nd room although it would separate our family, and i asked for the original room i booked for the 2nd room, and again, i was given a small room with double bed. by that time i was too exhaused from a long trip and the family was tired, so we just accepted it but was a horrible experience.
Mahdere
Mahdere, 2-night trip
10/10 Exceptional
Aug 20, 2024
Great
Verified traveler
2-night trip
8/10 Very good
Dec 3, 2023
We stayed here during our visit to the Frankfurt Christmas markets and hotel was nice, very close to the city centre, supermarket round the corner and close to the tram. Breakfast buffet was simple and but did the job, fulfilling. Staff very quick to check us in, very friendly.
I would recommend this hotel if going for the weekend