I have stayed here several times in the past 5 years, and have always given excellent ratings. Unfortunately, this time, there was a very large cockroach on the wall and I was bitten by something while in bed. I'm sorry to see this happen, however, I cannot in good conscience give a better rating. I showed the insect to the front desk and recommended they get that room treated. They sent me a request for rating, but there was nothing there when clicked on. I would have replied privately, however, they must have realized the problem and the links did not work. Again, sorry to have had that experience.